Ratings based on 262 Verified Reviews

4.0 out of 5
93% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Nov 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jun 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Mar 2024 on Hotels
5 out of 5
by A verified traveler

Posted 18 Jul 2023
boas acomodacoes, area da piscina e excelente, cafe da manha poderia ter mais opcoes, restaurante para almoco e jantar com boas opcoes
5 out of 5
by A verified traveler

Posted 23 Apr 2023
Staff, location and the pool are fantastic! Clean room and comfortable bed. Second time staying in the area and this place is way more chill to stay at than the big L hotel down the street.
5 out of 5
by A verified traveler

Posted 27 Aug 2021 on Hotels
Great location (on the beach). Clean hotel with friendly staff. Elevators were very old, but in working condition.
4 out of 5
by A verified traveler

Ocean view room price with a pool view

Posted 19 Aug 2021 on Hotels
The positives about this hotel are the location right across from the beach. You can watch a beautiful sunset right in front of the hotel and the outdoor seating for breakfast has a beautiful ocean view. The hotel is located right around the corner from a nice little outdoor food court, but is far from the main strip of beach and restaurants in Sao Luis. The lobby of the hotel and the restaurant area are the only thing that is really nice about this hotel. When you get into the rooms and the hallways leading to the rooms, the hotel seems more like a 2 star hotel than a 4 star. The hallways are dark with stains on the floors. The bedding and curtains were old and worn in the room. The air conditioner leaked so badly that there was a huge pool of water in the corner of the room that soaked some of my belongings before I realized that it was leaking. Probably the most frustrating thing was that we booked two ocean view rooms and both rooms were on lower floors with views of the pool with just a tiny glimpse of the ocean above the pool structures. We paid extra for ocean view and the advertising of these rooms as ocean view felt dishonest. Additionally, they were constructing some kind of pergola or something in the pool area right outside the rooms so several days were filled with noise of sawing and hammering. It was impossible to relax.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Aug 2021
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jun 2021 on Hotels
3 out of 5
by A verified traveler

Nice place, disappointed with quality of room

Posted 10 Mar 2019 on Hotels
Everything was nice about the hotel, the staff, lobby and such. The room however was not very nice condition. Mildew and mold stains on the walls. Smell of mildew and the air conditioning did not work too well. The beds also were pretty hard.