Ratings based on 970 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
Great property with very helpful staff.
Comment from Hotel Management
2 Dec 2024 by Equipe Nacional Inn São José dos Campos, Hotel Management
Dear Maria Gabriela, thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay with us and found our staff helpful. Our team is dedicated to providing excellent service and ensuring that every guest has a memorable experience. We truly appreciate your kind words about our property. We look forward to welcoming you back to Nacional Inn São José dos Campos soon for another exceptional stay. Safe travels!
by A verified traveler
OK for a short business trip.
Posted 4 Sep 2024 on HotelsOK for a short business trip.
Comment from Hotel Management
5 Sep 2024 by Equipe Hotel Nacional Inn São José dos Campos., Hotel Management
Dear Lorenzo, thank you for taking the time to share your feedback. We're pleased to hear that our hotel met your needs for a short business trip. Our team is committed to providing a comfortable and efficient stay for our guests. If there's anything specific you feel we could improve, please let us know. We hope to welcome you back soon for an even better experience.
by A verified traveler
Posted 18 Jul 2024
everything was above expectations, they even had a place where I could spend time with the kids having fun games. Only thing is the towels were smelling bad, even the fresh ones.
Comment from Hotel Management
19 Jul 2024 by Equipe Nacional Inn São José dos Campos /SP, Hotel Management
Hello Eicke! Thank you for your feedback and for highlighting the positive aspects of your stay, especially our facilities for family fun. We're delighted that your experience exceeded expectations.We apologize sincerely for the issue with the towels. Please rest assured that we take cleanliness very seriously, and we will investigate this matter thoroughly to ensure it doesn't happen again. Your comfort is our priority, and we appreciate you bringing this to our attention.If there's anything else we can do to improve your next stay, please don't hesitate to let us know. We look forward to welcoming you and your family back soon.
by A verified traveler from LAKEWOOD
Posted 29 Apr 2024
by A verified traveler
Posted 29 Apr 2024 on Hotels
by A verified traveler
Posted 25 Apr 2024
by A verified traveler
A 3 star hotel in SJC
Posted 7 Feb 2024 on HotelsComment from Hotel Management
12 Feb 2024 by Equipe Nacional Inn São José dos Campos /SP, Hotel Management
Olá Lorenzo!Obrigado pela sua avaliação.
by A verified traveler
Posted 3 Sep 2023
Lugar limpo ótima localização atendimento otimo cochaos otimo ambiente muito agradável
Comment from Hotel Management
12 Sep 2023 by Equipe Nacional Inn São José dos Campos, Hotel Management
Obrigado, Lucas, pelo seu feedback sobre o Nacional Inn São José dos Campos. Ficamos felizes em saber que o lugar estava limpo e com uma ótima localização. Também agradecemos pelos elogios ao atendimento e ao ambiente agradável. Valorizamos muito sua opinião e esperamos recebê-lo novamente em breve.
by A verified traveler
Posted 29 May 2023
Staff is very professional and friendly!
Comment from Hotel Management
12 Sep 2023 by Equipe Nacional Inn São José dos Campos, Hotel Management
Thank you, Tereza, for your review of the Nacional Inn São José dos Campos. We're glad to hear that the staff was professional and friendly. We strive to provide excellent customer service, and it's great to know that we met your expectations. We hope to welcome you back again soon!
by A verified traveler
Posted 6 May 2023
Very close to a Shopping Mall with many restaurants available, but that's it.
Comment from Hotel Management
12 Sep 2023 by Equipe Nacional Inn São José dos Campos, Hotel Management
Thank you for your review, J! We appreciate your feedback about the hotel Nacional Inn São José dos Campos. It's great to hear that it is conveniently located near a shopping mall with plenty of dining options. We will make sure to relay your comments to our team. If you have any other suggestions or comments, please feel free to let us know.
