Ratings based on 459 Verified Reviews

4.3 out of 5
76% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 16 Nov 2024
My experience at B&B São José dos Campos was not good at all. They gave us room P-006 which is 1 st floor in an open area to the lobby. Every time the door downstairs opened, you could hear inside the room. People talking, staff talking and phone ringing was literally so disturbing that we requested to move rooms. The staff hesitated and not even apologized for what was happening. Never again.
5 out of 5
by A verified traveler

Posted 30 Mar 2024
Very good, I give to Hotel staff 5 stars, they are very helpful, kind and ready for help. Fabiana from Reception is outstanding Also gentleman from parking lot and “ blonde lady “ from housekeeping are outstanding.
Comment from Hotel Management
4 Apr 2024 by General Manager , Hotel Management
Thank you, Alvimar!
5 out of 5
by A verified traveler

Posted 3 Mar 2024
Comment from Hotel Management
4 Mar 2024 by Gerente Geral, Hotel Management
Oi Stefany!Fico muito feliz que tenha gostado de sua hospedagem por aqui.Esperamos revê-la em breve nos hotéis B&B!Att,JD
5 out of 5
by A verified traveler

Very good

Posted 7 Jul 2021 on Hotels
It was tranquility and great
Comment from Hotel Management
12 Jul 2021 by Equipe B&B, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
5 out of 5
by A verified traveler

Posted 30 May 2021
Comment from Hotel Management
10 Jun 2021 by Equipe B&B, Hotel Management
Prezado hóspede, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente,
4 out of 5
by A verified traveler

Posted 7 Jan 2021
Comment from Hotel Management
11 Jan 2021 by Equipe B&B, Hotel Management
Bom dia, Obrigada por sua avaliação. Continuamos a disposição e o aguardamos em outras oportunidades. Atenciosamente
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jul 2019
5 out of 5
by A verified traveler

Posted 24 Sep 2018 on Hotels
Comment from Hotel Management
29 Sep 2018 by Patricia , Hotel Management
Prezado Victor, Obrigada por sua avaliação. Continuamos ao seu dispor e será um prazer recebe-lo em outras oportunidades. Atenciosamente
1 out of 5
by A verified traveler from Miami

Spoiled Food, Broken Windows.

Posted 25 May 2018
Booked a single room with a queen bed I was given a room with 3 single beds. They changed to a new room and the window was broken wouldn’t close. It was freezing cold. No blankets. Noise. Didn’t sleep at all. And then to complete my stay I was served spoiled OJ juice at breakfast. Will never go back.
Comment from Hotel Management
21 Jun 2018 by Caio Serra, Hotel Management
We thank you for the feedback and apologize for any inconvenience!
5 out of 5
by A verified traveler

Posted 25 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Fabiana , Hotel Management
Prezado Marco,Obrigada pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve.Atenciosamente,Fabiana GoesLíder Recepção