Ratings based on 178 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024 on Hotels
by A verified traveler
Posted 19 Sep 2024
Nice family vacation resort
by A verified traveler
Very nice hotel
Posted 31 Dec 2021 on HotelsExcellent service overall. Hotel could add some more chairs around the pool and on their part of the beach.
Comment from Hotel Management
4 Jan 2022 by Ohad Tiktinsky, Hotel Management
Dear Guest,
Thank you for staying at Pullman Oceanview Sanya Bay Resort and Spa. Thank you for your comments sharing with us, let us we know that you are satisfied with this trip. It is our honor to get your approval, and your suggestion is our motivation for continuous improvement. We sincerely look forward to seeing you again in the future and provide more excellent experience in the next time.
Yours sincerely,
Ohad Tiktinsky
General Manager
by A verified traveler
Posted 1 Jul 2021
Great place for kids!
Comment from Hotel Management
5 Jul 2021 by Eva Zhang, Hotel Management
Dear guest,
Thank you for staying at Pullman Oceanview Sanya Bay Resort and Spa. Thank you for your comments sharing with us, let us we know that you are satisfied with this trip， It is our honor to get your approval；We sincerely look forward to seeing you again in the future and provide more excellent experience in the next time.
Yours sincerely,
Ohad Tiktinsky
General Manager
by A verified traveler
Relaxing stay, great pool!
Posted 30 Jun 2021 on HotelsThe Pullman was recommended to us by our work colleagues. Overall, we enjoyed our stay, as we wanted to spend the first five nights of our summer holiday relaxing! Most of our time was spent by the pool; we particularly enjoyed relaxing by the "adult" pool, but the general pool was also great with plenty of activities for kids, and a swim-up bar. This is a great choice of hotel for families as there are plenty of amenities for children.
There was a very good choice of food at breakfast, including a non-dairy milk alternative, and various western/Chinese options. The one upside of the breakfast being busy was that the food was fresh and regularly replenished.
Our room was spacious with a sea view balcony. We upgraded our room when we arrived at the hotel to include the club lounge access. However, we were a little disappointed with the club lounge, as it did not feel particularly "exclusive" compared to other hotels where we have enjoyed similar benefits in a more private and secluded setting. Despite this, we would definitely recommend this hotel if you are looking for a few days where you can chill by a pool (it is also very close to the airport!).
Comment from Hotel Management
5 Jul 2021 by Ohad Tiktinsky, Hotel Management
Dear guest,
Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa.
It is a pleasure to receive your positive feedback, and we are glad to you were very satisfied with our swimming pools, kids activities and the breakfast. Your nice feedback will serve as an encouragement to all our team members as we continuously improve the quality of guest’s experience, and your suggestion is our motivation for continuous improvement.
We sincerely look forward to seeing you again in the future and provide more excellent service in the next time.
Yours sincerely,
Ohad Tiktinsky
General Manager
by A verified traveler
Posted 28 Jun 2021
by A verified traveler
Posted 13 May 2021 on Orbitz
The quality of the hotel is really new and up to date. The bed is comfortable, the rooms are very clean, and the swimming pools are quite nice. I did not pay for the breakfast in advance, but I went down a few mornings and was surprised at the variety and quality of food at the buffet.
Comment from Hotel Management
25 May 2021 by Ohad Tiktinsky, Hotel Management
Dear Valued Guest,
Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa.
It is a pleasure to receive your positive feedback, and we are glad to note that you were very satisfied with our breakfast, swimming pools and facilities. Your nice feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services to our guests.
Thank you once again for sharing your experience, and we look forward to your future return visits.
Yours sincerely,
Ohad Tiktinsky
General Manager
by A verified traveler
3 decadent nights
Posted 20 Nov 2020 on HotelsUnusual for China the service was great and everything was clean and worked. We were there as part of my Birthday and when the hotel found out they decorated my room and brought a cake and candles to eat on the balcony. The beach nearby is good but unnecessary as there are several beautiful pools. The eat as much as you like BBQ and Philipino band were quite good and Halloween themed night produced a really good effort from the staff. Has a great time and would have returned new year but booked out.
Comment from Hotel Management
30 Dec 2020 by Eva Zhang, Hotel Management
Dear Guest,
Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa.
It is always a pleasure to receive positive feedback, and we are glad to note that you were very satisfied with our hotel. Your nice feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services to our guests.
Thank you once again for sharing your experience, and we look forward to your future return visits.
Yours sincerely,
Eva Zhang
Guest Experience Manager
by A verified traveler
Posted 13 Aug 2020
by A verified traveler
fabulous hotel in every way
Posted 1 Aug 2020 on HotelsThe hotel is a beautiful and luxurious choice for a peaceful getaway. You get everything you expect from an international high-end hotel. The room is comfortable and modern and nicely designed. The resort site has amazing swimming pools. The kids pools are awesome but there’s a beautiful adults pool that’s long enough to do lengths and surrounded by shaded sunloungers. You can easily spend the whole afternoon there. There is easy walking access to the beach and the resort provides a private area of sunbeds and parasols. The ocean is very nice for cooling off (although the sea is SO warm!) I enjoyed a morning run beside the beach through the trails of the coconut corridor. The food At the hotel is good quality and not a bad price for a high-end hotel, including a decent room service menu with lots of western options. The pizzas are great! The staff are superb and most of them speak English. Cindy and Vincent are especially wonderful. The breakfast was pretty excellent though I didn’t have it every day - it’s about 107 yuan if you pay as you go. Me and my friend had an awesome time. If there is anything to be aware of it is that there is not much going on nearby. The strip down Sanyawan Road here is mainly hotel after hotel, which is perfect for chilling and doing not much. If you want to go to Dadonghai, for example, just take a taxi for about 40 yuan (and I believe regular buses travel the route too). I’ll definitely treat this hotel as my secret China getaway from now on.
