Ratings based on 45 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Jun 2018 on Hotels
by A verified traveler
Posted 9 Apr 2018 on Hotels
by Kwok
Posted 29 Jul 2017 on Hotels
by A verified traveler
Posted 7 Jul 2017 on Hotels
by Zhou
A Place not My Style.
Posted 22 Apr 2017 on HotelsFrankly speaking, this Sanya resort is the worst Anantara I've been to. The breakfast was poor, the property is so small, and the only thing remind me that it's an Anantara is the fragrance. But also, comparatively, it's also the cheapest I've been to. So consider the price and value, maybe it's still better than some of the other brands.
Recommended
for Everyoneby A verified traveler
Beautiful hotel but poor beach.
Posted 27 Jan 2017Glad we got breakfast included, otherwise we would have starved. Nowhere nearby to eat; nothing to do. We were ok with that though as we really just wanted to relax. Could not go in the pool as the water was too cold; beach is full of coral and too rough.
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by A verified traveler
Posted 17 Nov 2016 on Hotels
酒店服务还是可以的，早餐也不错。但是硬件比较老旧，马桶经常堵塞，洗澡水忽冷忽热，电视机遥控多个按钮失灵。周边没什么玩的，酒店外从早上到傍晚都是拍婚纱照的，吃东西不是很方便但是隔壁洲际有几家餐厅还可以。第一次在Hotels.com预定国内的酒店，但是酒店和网站均拒绝开具发票，无论Booking、Agoda还是携程、阿里旅行均没碰到过这样的情况。已经举报至国家国税局，并且不会再使用Hotels.com这样的无良公司。
by Paul from Shanghai
Posted 5 Jan 2016 on Hotels
Service was good at this hotel and they have a convenient shuttle service to town. My only dislike, is that there are many families with kids staying at this hotel with lots of kids running around. So, if your looking for peace and quiet at breakfast or by the pool, don't expect it.
by FEI from hong kong
bloody awful
Posted 13 Jul 2015 on Hotelsabsolute awful, the service was terrible first of all when we arrive the receptionist tried to up sell me to a better room and i refused, she gave me the most horrible face of all time. in the room the center of the bed was dented and when i approached the reception she told me if i want a wooden board to cover it. then they told me that the next day morning there is a tour we can go so we know all the features and facility in the hotel, and the person who took us around was a sales of the membership club, when i ask for the membership fee, she told me there is no point to ask for the price if we are price sensitive, then i refused to purchase the membership and she said to us we are wasting her time. I've complained this matter to the GM and he told me he is going to give me a feedback, but until i checked out i saw no sign of any feedback giving by the gm or the hotel, the GM even refused to pass me his name card because he said the membership program is not under this management, this is the worst hotel i've ever stayed in my life
Comment from Hotel Management
26 Sep 2015 by Jessica, Hotel Management
Dear Fei,
Thanks a lot for your feedback. We are very concerned with our guest experience at our hotel , Thus we have passed your comments to the head office of Anantara Vacation Club, they will take an action and may contact you soon. We will keep improving our service level and hope you can come back to our hotel again. Best wishes.
Recommended
for Familiesby NeoCCL
great holiday experience
Posted 6 May 2015 on HotelClublike other resorts, we have been provided all we needed and something we were not expected.
This resort is in a location that not within other peak travel area so for a peaceful family escape would be perfect. Staff is helpful too.
Would be interested to see their villa for our next trip.
