Ratings based on 34 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
5.0 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Aug 2024
Comment from Hotel Management
11 Aug 2024 by The Dream Team, Hotel Management
Dear Kiwanis, thank you for the great review. We are more than happy to know you had an enjoyable stay with us and we look forward to hosting you again soon!
by A verified traveler
Posted 8 Jul 2024
Love love love this property. It’s so cute and in a nice, safe neighborhood walking distance to the beach and so many good food places. I will definitely be staying here again when I return to PR. Only thing, the housekeeper is extremely rude, not really sure what that was about. Upon checkout we ran into her and at first I thought she was ignoring us because she didn’t speak English (no problem) so i spoke to her in Spanish and she still proceeded to ignore us. Then as we were walking out the gate she was cursing at us in Spanish, not sure if she knows whether we understood or not but I did and it was rude because we did nothing to her for her to act that way. But OF COURSE I know that is not the properties fault, which is why i still gave 5 stars!! Great place other than that.
Comment from Hotel Management
24 Jul 2024 by Guest Relations, Hotel Management
Dear Adrionne, thank you so much for your review! We're delighted to hear that you loved the property and enjoyed the safe neighborhood, proximity to the beach, and great food places. We're thrilled you'll be staying with us again when you return to the island.We sincerely apologize for your experience with the housekeeper. We will address this situation promptly to ensure it doesn't happen again. Your comfort and satisfaction are our top priorities, and we appreciate your understanding that this incident does not reflect the quality of our property.We look forward to welcoming you back for another wonderful stay!
by A verified traveler
Posted 27 Jun 2024
So cute
Comment from Hotel Management
27 Jun 2024 by The Dream Team, Hotel Management
Dear Samantha, thank you for the great review. We are happy to know you enjoyed your stay with us and we look forward to hosting you again soon!
by A verified traveler
Posted 28 Apr 2024
Excellent
Comment from Hotel Management
28 Apr 2024 by The Dream Team, Hotel Management
Dear Angel, thank you for the great review. We are glad to hear you enjoyed your stay with us and we look forward to hosting you again in the future!
by A verified traveler
Posted 14 Mar 2024
Las habitaciones son hermosas. Bien equipadas con lo que necesites y muy bien decoradas.
Comment from Hotel Management
14 Mar 2024 by Your Dream Team, Hotel Management
¡Hola Hellen! Muchas gracias por compartirnos tu experiencia en DADA JAJA by DW. Nos alegra mucho que hayas disfrutado de las habitaciones y de tu estadía en general. ¡Esperamos recibirte de vuelta pronto!
by A verified traveler
Posted 28 Feb 2024 on Hotels
Comment from Hotel Management
29 Feb 2024 by The Dream Team, Hotel Management
Dear Christina, thank you for your review. We are so glad to know you enjoyed your stay with us, and we hope to have you back soon.
by A verified traveler from Mineola
Posted 30 Jan 2024
Amazing stay. Quiet, organized, clean and walkable
Comment from Hotel Management
30 Jan 2024 by Guest Relations, Hotel Management
Dear Damalphy, thank you for the great review! We're happy to know you enjoyed your stay with us, and we look forward to hosting you again soon at DADA JAJA by DW!
by A verified traveler
Posted 17 Jan 2024
The room we stayed in had a number of trip hazards. The cement floors were very uncomfortable and there was a deep crack in the wall by the light switch as we entered. Shower was outside the sliding doors and became quite slippery as we showered. Could use a fresh coat of paint and some updating, especially on the bathroom faucet fixtures. They were hard to turn. They dig into your hands. The outside kitchenette has nice appliances and a French press. Coffee was delicious but the floor is unfinished, rough. with a decayed looking drain on the floor.
Neighborhood was not the best looking but we felt pretty safe. Wasn't at all what we were expecting. Maybe better for 20 somethings' not 60 somethings'. Left after one day. They wouldn't compromise on returning any portion of our money. We paid for a week. It wasn't a cheap price either. Disappointed 😞
Comment from Hotel Management
29 Jan 2024 by Guest Relations, Hotel Management
Dear Joan Marie,Thank you for taking the time to share your feedback on your recent stay with us. We're sorry to hear that your experience did not meet your expectations. Our Avant-garde & vintage industrial-style property is designed to offer a distinctive experience, and we provide high-definition photos for each unit to help guests make informed decisions based on their preferences. We understand that our unique aesthetic may not be to everyone's liking.The industrial aesthetic, including cement floors, the "decayed-looking" drain, and a lack of traditional finishes, is intentional and aligns with the unique style of our property. We understand that personal preferences may vary, and it saddens us that this aspect did not resonate with your taste.Regarding the concerns you raised about trip hazards and the condition of the room, we want to assure you that all our units undergo regular checks by our on-site team to ensure that all amenities are fully functional and safe for our guests. As for the cancellation and refund policy, we appreciate your understanding that our policy was communicated and agreed upon at the time of booking. Unfortunately, since your stay was canceled after arrival, we are unable to offer a refund per our established policy.We appreciate your understanding and encourage you to explore our diverse range of properties within our group for any future visits. We are confident that you'll discover a location that perfectly aligns with your preferences. It's important to note that we are delighted to host guests of all ages, and we warmly welcome the opportunity to accommodate you again.
by A verified traveler
Posted 5 Jan 2024
I loved staying here!
Comment from Hotel Management
9 Jan 2024 by The Dream Team , Hotel Management
Dear Travis, thank you for your review, we are so glad to know you enjoyed your stay with us, and we hope to have you back soon.
by A verified traveler
Posted 2 Jan 2024
Love the simplicity and decor of the room
Comment from Hotel Management
31 Jan 2024 by The Dream Team , Hotel Management
Dear Jonathan, thank you for your review, we loved hosting you and we hope to have you back soon.
