Ratings based on 993 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Aug 2019 on Hotels
by A verified traveler from Los Angeles
Posted 17 Aug 2019
Staff were helpful. They were quick to respond to my needs. They also kept my room clean when I went on day trips. I also had help from a staff when I lost my card key. I was partying late until 5 AM but I showed her my ID and told her my room number and got another card key. Thanks !!
by A verified traveler
Posted 16 Aug 2019
Property in transition to new owner without notification to potential customers - a complete disaster - facilities in disarray
by A verified traveler
Posted 6 Aug 2019 on Hotels
by A verified traveler
Good time in Barcelona
Posted 3 Aug 2019 on HotelsLocation was perfect near train station,and metro. The staff was very helpful and friendly.
by A verified traveler
Posted 31 Jul 2019
CONSTRUCTION ALERT! The web page says the restaurant and bar are under construction. The whole hotel except foors 1 to 8 are. And it seems as though they will be for a year. My room had a temporary elevator outside the window. Work starts at 7am. Traffic from the train station starts at 5am. Buses, cars, motorcycles etc all rev up to the stop light in front then brake at the light and rev up again. Other guests also slam heavy doors atvall hours. The real reason to stay here is the hope of a view. Half the hotel is backed by a ten story hotel. No views possible currently. The other side has some views. They also dont turn the rooms over as advetised. I got in at 230 but the family before me was told to wait until 330. The maids didnt clean until 4pm. The only reason they didnt get a 1 is that my room was big. Not sure what the new rooms will look like. Id avoid until construction is finished or rates are below 100. Or if you dont hear well or dont need sleep. The metro is good enough that you dont have to be near the station if that is a consideration. Especially if you buy thev8e unlimited ticket. Which you should do anyway. Especially if using metro from the airport.
Comment from Hotel Management
31 Jul 2019 by Montse S - Quality Manager, Hotel Management
Dear guest,
First of all thank you very much for your recent stay with us at Hotel Torre Catalunya and for sharing your feedback with us.
I would like to offer you our most sincerely apologies for the inconvenience caused by the works during your stay. We have tried that this process has the least possible affectation for our guests, but we know that the works can cause discomfort.
I regret that your stay has not fulfilled your expectations because of the renovations, but we hope you understand that it is a necessary process to adapt the hotel facilities and offer a service according to current demands.
I can only hope you will allow us to host you again soon so we can provide you the stay you deserve.
Kind regards,
by A verified traveler
Posted 23 Jul 2019
location 2 minutes walking from Sants station is what makes this place valuable. However, the property is is need of a big renovation, which it does seem to be undergoing
by A verified traveler
Posted 18 Jul 2019 on Hotels
by A verified traveler
Posted 17 Jul 2019
by A verified traveler
Posted 15 Jul 2019
