Ratings based on 722 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Britton
Posted 22 Dec 2024
The parking was not easy and expensive for me
by A verified traveler
Posted 14 Oct 2024
small room poor amenities
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Ibis praia, Hotel Management
Olá, Sr. Jeffrey.Obrigada pela avaliação.Atenciosamente, Ibis Santos Gonzaga Praia
by A verified traveler
Posted 28 Jul 2024
Comment from Hotel Management
27 Sep 2024 by Ibis praia, Hotel Management
Olá, Sr. André.Obrigada pela avaliação.Atenciosamente, Ibis Santos Gonzaga Praia
by A verified traveler
Nice place l, Good price
Posted 1 Jul 2024 on HotelsNice time. Room clean and A/C worked well. Quiet rooms, close to beach and mall and restaurants.
by A verified traveler
Posted 25 Jun 2024 on Hotels
The Hotel was in nice location near the beach and many restaurants and shopping. Hotel was clean, Parking was expensive and you can't leave and then come back on your own or you pay additional.
Room was ok. Nothing special. A bit small. shower wasn't great and leaked water on floor. There was very little soap and no wash cloths. We had to ask for extra pillows. Only had 2 on bed when we checked in. Not sure if it's cultural thing but they had sheet on mattress that wasn't fitted sheet. A/C worked good.
by A verified traveler
Posted 3 May 2024
I LIKED THE PROPERTY'S LOCATION
by A verified traveler from Kennesaw
Posted 16 Nov 2023
Only book this place if absolutely nothing else is available. The only thing that it has going for it is the close location near Gonzaga beach. No hand towels are provided. The wifi is terrible. The pillows were so bad that we had to go to a store and buy replacements. Water was leaking from the ceiling in the bathroom. The TV remote for the tiny TV barely worked. We had to buy soap because the supplied soap bars were barely usable. The tail light of my car was ripped off somehow in the paid valet parking lot. The hotel looks nice on the outside and appears like it would be a great place to stay. This is a quintessential example of a hotel brand that does not care about their product. Needless to say, I will not be back.
by A verified traveler
Posted 2 Sep 2023
Comment from Hotel Management
16 Sep 2023 by Equipe Ibis Santos Gonzaga Praia, Hotel Management
Prezado hóspede,Obrigado pela avaliação do nosso hotel! Atenciosamente,
by A verified traveler
Posted 23 Aug 2023
This property is perfect for a short stay. The rooms are very small. However the location is convenient and walkable.
Comment from Hotel Management
16 Sep 2023 by Equipe Ibis Santos Gonzaga Praia, Hotel Management
Olá!Obrigado por nos enviar sua avaliação.Atenciosamente,
