Ratings based on 923 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jul 2024
Polite and helpful staff. Clean , easy and organized hotel. Good location.
Comment from Hotel Management
22 Jul 2024 by IBIS BUDGET SANTOS GONZAGA, Hotel Management
Prezada Sra Carolina,Agradecemos por sua avaliação.Será um prazer recebê-la novamente.Atenciosamente,Equipe ibis Budget Santos Gonzaga
by A verified traveler
Posted 26 Dec 2023
They din't had our reservetion information.
The breakfast was extremely crowdy a too much people por too small restaurant.
Comment from Hotel Management
19 Jan 2024 by Ibis Budget Santos Gonzaga, Hotel Management
Dear Mr Jaime,Thank you for your review.Sincerely,Jessica Yumi HirataGeneral manager
by A verified traveler
Excellent hotel!
Posted 16 Oct 2023 on HotelsMy experience was very good! The breakfast was excellent! The location was ideal. So close to the beach, restaurants and shops. Super recommended!
Comment from Hotel Management
18 Oct 2023 by Jéssica Yumi Hirata, Hotel Management
Prezada Sra Sol,Agradecemos por sua excelente avaliação!Esperamos recebê-la novamente em breve!Atenciosamente,Jéssica Yumi HirataGerente Geral
by A verified traveler
Posted 11 May 2023
The room was not like tha big but was clean. The bathroom was super clean and the shower was nice and big.
Comment from Hotel Management
1 Jun 2023 by Jéssica Yumi Hirata, Hotel Management
Prezado Sr. Luis,Agradeço muito pelos comentários sobre sua hospedagem no ibis Budget Santos Gonzaga.Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-lo em breve em nosso hotel.Atenciosamente, Jéssica Yumi HirataGerente Geral
by A verified traveler
Posted 26 Apr 2023 on Hotels
Comment from Hotel Management
6 May 2023 by Jéssica Yumi Hirata, Hotel Management
Prezado(a),Agradecemos por sua avaliação.Será um prazer recebê-los novamente.Atenciosamente,
by A verified traveler
Posted 4 Mar 2023
I liked everything. It was a great experience and I plan on going back in June
Comment from Hotel Management
14 Mar 2023 by Jéssica Yumi Hirata, Hotel Management
Prezado Sr Sam,Agradecemos por sua avaliação!Será um prazer recebê-lo novamente.Atenciosamente,
by A verified traveler
Better to pay a little more and stay elsewhere
Posted 6 Feb 2023 on HotelsIt was OK. I don’t think the savings in the rate compensate for the simplicity of the hotel. Rooms are tiny. No hairdryer, no phone, the third bed was inside a wardrobe and you have to make it yourself. Towels and pillows for two in a room for three. One shampoo sachet only. Paid breakfast with large waiting lines. The guys at the parking wanted to charge for a full second day stay when I only exceeded the parking time for 15 minutes. I don’t think I’ll be returning.
Comment from Hotel Management
7 Feb 2023 by Jéssica Yumi Hirata, Hotel Management
Prezada Sra Alejandra,Agradecemos por sua avaliação.Atenciosamente,Jéssica Yumi HirataGerente Geral
by A verified traveler
Posted 4 Jan 2022 on Hotels
Comment from Hotel Management
13 Jan 2022 by ibis Budget santos gonzaga , Hotel Management
Prezada Cinthya,
Agradecemos pela sua avaliação e preferência.
Atenciosamente,
by A verified traveler
Posted 8 Nov 2021 on Hotels
Comment from Hotel Management
13 Dec 2021 by ibis Budget santos gonzaga , Hotel Management
Sr. Ivan, como vai?
Ficamos felizes que gostou do nosso atendimento e serviços prestados.
Muito obrigada por nos avaliar, te esperamos em uma proxima.
Atenciosamente
Equipe ibis Budget Santos Gonzaga
by A verified traveler
Posted 16 Oct 2020
Comment from Hotel Management
6 Nov 2020 by Equipe Ibis Budget Santos Gonzaga, Hotel Management
Boa tarde Sr. Anonymous, como vai?
Agradecemos pela sua avaliação e preferência.
Ficamos felizes com sua satisfação por nossos produtos e serviços.
Te esperamos em futuras hospedagens e nos colocamos à disposição.
Muito obrigada por sua contribuição.
Atenciosamente,
