Ratings based on 12 Verified Reviews
4.5 Room cleanliness
5.0 Service & staff
4.7 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jul 2024
Great use of space, had everything we needed, plenty of soace
Comment from Hotel Management
8 Jul 2024 by Res Dept, Hotel Management
Thank you very much for your positive feedback.
by A verified traveler
Great!
Posted 27 Jun 2021 on HotelsGreat place to stay! Perfect location right in the middle of Oia. There is a nice balcony as well.
Comment from Hotel Management
27 Jun 2021 by Margarita, Hotel Management
Thank you for the excellent review!
by A verified traveler
Posted 21 Jun 2021
Horrible. As soon as we opened the door we could smell humidity. We saw mold accumulate on the ceiling near the beds but also near the AC. The kitchen looked dirty with an old stove. The bathroom looked disgusting with a tiny sink, and a heater tank placed above the door. The pictures on the site are edited to give it a nicer appearance than what it really looks like. The "perfect sunset view" was obstructed by a windmill in front of the property. Right next to the house is a busy walkway with many people passing in front of the house. It is right next to a church which woke us up at 6 am with singing and prayers heard loudly next to the bedrooms.
We could not stay due to electrical issues making it nearly impossible to charge our phones and also after a few hours we lost wifi and had to rely on data. We communicated with the manager who was very defensive and offered little help. Essentially we ended up immediately renting another hotel the next morning because we could not stand another night there.
Comment from Hotel Management
24 Jun 2021 by Konstantina, Hotel Management
Dear Guest,
First, I want to thank you for your feedback. While I wish, you had a better experience.
As you can see from our other reviews, we pride ourseleves in maintaining the highest quality standards for our customers. We may not be able to change the past or your review but thank you for booking with us and we are looking forward to see you again.
by A verified traveler
Posted 3 Jan 2020 on Hotels
Our family (4) stayed 2 nights in Santoinage. we love this cave house. it's clean abd fully equipped. the host Gainess is very friendly and tge free shuttle service from/to JTR airport us definitely a plus.
This hoyse is right on the Oia subset view spot. we can see tge sunset from the balcony. It us inn walking dustance to Oia main street.
I recommend this hotel if you visit Santorini.
Comment from Hotel Management
9 Jan 2020 by Christos from team santohouses, Hotel Management
Dear , thank you very much for your review. We greatly appreciate your feedback! We hope to welcome you again soon. Have a great day!
by A verified traveler
Posted 11 Oct 2019 on Hotels
Comment from Hotel Management
19 Oct 2019 by Margarita, Hotel Management
Thank you eddie for the great score!
by A verified traveler
Posted 3 Sep 2019
Comment from Hotel Management
2 Oct 2019 by Konstantina, Hotel Management
Dear Guest, Thank you for choosing our hotel, and for taking the time to review your stay! We do appreciate your feedback as we learn from it and use it to improve.
by A verified traveler
Posted 5 Aug 2019
Leonidas is a very sweet young man. He helped us checkin/checkout, holding most of our luggage (oh BOY, he is very strong!) Thanks so much Leonidas!
- The sunset view from balcony is amazing, it is exactly like the photo
- in-house laundry is BIG PLUS, it is nice to have clean/fresh cloths every day, I LOVE the cloth rack
- Very cozy cool cave house, 1 full/queen bed and 2 twin beds
- full set of kitchen, we cook 2 meals every day there
Comment from Hotel Management
2 Oct 2019 by Konstantina, Hotel Management
Dear Jingnanye, Thank you for taking the time to review your stay with us as well as giving us a perfect rating. We are very pleased to hear that our staff made your stay pleasant. We do take pride in catering to our guests’ needs the best way we can. We look forward to welcoming you back in one of our houses.
by A verified traveler
Santorini Sunset Spot
Posted 6 Jul 2019 on HotelsLovely two night stay in beautiful Santo Image house. Giannis arranged for our transport from airport, lugged our heavy bags up a hill and made us feel incredibly welcome in the rental home. Beautiful views from our private deck, and wonderful spot
to watch the sunset without having to crowd for a spot. Thank you Santo Image!
Comment from Hotel Management
18 Jul 2019 by Christos Koukoulis, Hotel Management
Thank you for taking the time to review your stay with us as well as giving us a perfect rating. We are very pleased to hear that our staff made your stay pleasant. We are sure Giannis enjoyed catering to your needs as much as you enjoyed your stay
by A verified traveler
Posted 30 May 2019 on Hotels
Excellent service & staff to help with the shuttle & luggage etc. very clean, spacious and in a great location. The only issue was we found the mattresses a little harder than we are used to, but otherwise wonderful place & experience
Comment from Hotel Management
19 Jun 2019 by Santohouses Team, Hotel Management
Dear Tim, thank you very much for your review. We greatly appreciate your feedback! We hope to welcome you again soon. Have a great day!
by A verified traveler
Posted 17 Aug 2024 on Hotels
Excelente. Muy buen lugar para disfrutar Oia
Comment from Hotel Management
19 Aug 2024 by res dept, Hotel Management
Thank you very much for your positive feedback.
