Ratings based on 254 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
Fabulous property and views.
Comment from Hotel Management
31 Oct 2024 by Mitsakis Evangelos - Hotel Manager, Hotel Management
Dear Sanjeeta,Thank you for your kind words and taking the time to leave your feedback. We’re so pleased that you enjoyed our property and its views.We look forward to welcoming you back to Charisma Suites for another fabulous stay.Kind regards, Mitsakis EvangelosHotel Manager
by A verified traveler from Houston
Posted 27 Oct 2024
We loved this property so much we want to return to Santorini annually to enjoy it. The location, views and service at this property are phenomenal!
Comment from Hotel Management
31 Oct 2024 by Mitsakis Evangelos - Hotel Manager, Hotel Management
Dear Tanya, Thank you for your wonderful feedback.We are delighted to hear that you enjoyed our location, views, and service. It means so much to us that you loved your stay and you would like to visit us again. We look forward to welcoming you back to Charisma Suites and creating more unforgettable memories. With warm regards, Mitsakis Evangelos Hotel Manager
by A verified traveler
Posted 12 Oct 2024
Great property. They just won’t reduce the pool temperature for some reason even after asking thrice. But overall very good.
Comment from Hotel Management
14 Oct 2024 by Mitsakis Evangelos - Hotel Manager, Hotel Management
Dear Sourish, Thank you for your feedback and we’re glad you enjoyed your stay overall! I apologize for the confusion regarding the pool temperature. The maintenance team visited the pool area to decrease the temperature when requested, but we’ll investigate further to ensure everything was handled correctly. We appreciate your patience and hope to welcome you again soon.With Kind regards, Mitsakis Evangelos Hotel Manager
by A verified traveler
Posted 22 Sep 2024
Property was immaculate and the staff was absolutely great! I would recommend this property to everyone.
Comment from Hotel Management
26 Sep 2024 by Mitsakis Evangelos - Hotel Manager, Hotel Management
Dear Michael, Thank you for taking the time to write this wonderfull review! We are thrilled to hear that you found our property immaculate and our staff absolutely great. Your recommendations to others are very appreciated, we are so happy that your experience was so positive. We look forward to welcoming you back and providing another exceptional stay.With Warm regards,MitsakiS EvangelosHotel Manager
by A verified traveler from Arlington
Posted 21 Sep 2024
Clean and Convenient with an amazing view of Caldera and very helpful staff from start to finish.
Comment from Hotel Management
26 Sep 2024 by Mitsakis Evangelos - Hotel Manager, Hotel Management
Dear Francis,Thank you for your wonderful review! We’re delighted that you enjoyed the cleanliness, convenience, and breathtaking views of the Caldera during your stay. It’s gratifying to hear that our team improved your experience with their helpfulness.We look forward to welcoming you back for another memorable stay.With warm regards,Mitsakis EvangelosHotel Manager
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Mitsakis Evangelos - Hotel Manager, Hotel Management
Dear Frazina,Thank you for choosing Charisma Suites for your vacation and for giving us this excellent rating. We are thrilled to know that you had a nice time at our premises and we are looking forward to welcoming you back to our hotel.With kind regards,Mitsakis EvangelosHotel Manager
by A verified traveler
Posted 12 Sep 2024
Perfect location. Amazing accommodations and insane view. Would come back.
Comment from Hotel Management
26 Sep 2024 by Mitsakis Evangelos - Hotel Manager, Hotel Management
Dear Clint, Thank you for your wonderful feedback! We’re glad to hear that you enjoyed our location, accommodations, and amazing view. It’s fantastic to know that you’d like to come back, and we look forward to welcoming you again for another great stay.With Kind regards, Mitsakis Evangelos Hotel Manager
by A verified traveler
Posted 9 Sep 2024
Charisma was beautiful and the staff was remarkable. During our stay we had a medical emergency and the staff took care of us and we are so thankful for them. Would recommend this resort to anyone looking for a romantic escape with stunning views of the sunset.
Comment from Hotel Management
12 Sep 2024 by Mitsakis Evangelos - Hotel Manager, Hotel Management
Dear Anna, Thank you for choosing Charisma Suites for your vacation and for taking the time to give us this excellent rating. We are glad that you enjoyed your stay at our hotel as well as the romantic views and the sunsets offered. Our staff always strives to provide excellent service to our guests and we are glad that we were able to successfully respond to your medical emergency.We appreciate your feedback and look forward to welcoming you again in the future.With warm regards,Mitsakis EvangelosHotel Manager
by A verified traveler
Posted 8 Sep 2024
FANTASTIC!!!! Best property I have ever stayed at. From the moment we arrived until the moment we left we had the best service. Our view from our private hot tub was that of a movie set. Just cant say enough! Hopefully we will return soon!
Comment from Hotel Management
26 Sep 2024 by Mitsakis Evangelos - Hotel Manager, Hotel Management
Dear Kyriakos, Thank you for your wonderful feedback! We’re so excited to hear that Charisma suites is the best property you have stayed and that you enjoyed our services and the amazing view offered. It’s fantastic for us to know that you’d like to come back, and we look forward to welcoming you again for another memorable stay.With kind regards, Mitsakis Evangelos Hotel Manager
by A verified traveler from Edmonton
Posted 3 Sep 2024
Great location, really quiet. We did experience some issues with the first room we stayed, but we were able to be replaced immediately and the hotel manager came and helped us move and compensate us with price difference and other things. The view from both rooms are amazing. Highly recommended for someone who would like a quiet place and enjoy the sunset.
Comment from Hotel Management
8 Sep 2024 by Mitsakis Evangelos - Hotel Manager, Hotel Management
Dear Shuying,Thank you for staying at Charisma Suites and for taking the time to write these comments. It was my pleasure to meet you and I am glad to hear that our actions contributed to your memorable experience in Santorini. We wish you all the best and look forward to meeting you again.With warm regards, Mitsakis EvangelosHotel Manager
