Ratings based on 128 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Pinellas Park
Posted 14 Oct 2024
by A verified traveler
Posted 30 Jul 2024
This unique property takes you back in time to a lost era. We loved the impressive attention to detail and all the food (we had breakfast and tried both the restaurant and canteen). We had a warm welcome and got a present for our special occasion. So this stays a 5-star review with just one beauty mark: very poor check out experience. Two staff could only manage one guest at a time, and this created a consistent line (20 min). Unfortunately, water went off in the whole town one day (nobody’s fault). They managed to fix it quite fast - with limitations. So for instance, we were unable to fully enjoy some of the great amenities you see in the pictures (design bathtub in the room) because water had to be saved and hot water didn’t work for a longer while too. This is ok, it’s understandable, the “unexpected” happens and it’s not a tragedy. But we would have ant least appreciated some sort of little, even symbolic compensation from a place of this kind. Not a word about it when we left and that didn’t feel right. This being said, I would still come back with pleasure and recommended it to anyone, as everything else was more than worth the 5 stars!
by A verified traveler
Posted 2 Jul 2024
El hotel es muy atipicamente encantador por la forma que esta planificado, nos encanto el cuarto familiar y el pueblito.
by A verified traveler
Posted 20 Jun 2024 on Hotels
by A verified traveler
Posted 8 Jun 2024
Beautiful experience in this charming medieval village. The rooms are incredible and very authentic and rustic. It’s very easy to imagine how they must have lived centuries ago. The staff are very eager to assist and accommodate any need.
by A verified traveler
Posted 19 May 2024
by A verified traveler
Posted 8 Dec 2023
by A verified traveler
Fabulous stay
Posted 18 Oct 2023 on HotelsAuthentic 13th century village experience
by A verified traveler from Toronto
Posted 24 Sep 2023
Very unique experience but maybe not for everyone. Very rustic rooms, comfortable bed, spectacular views but not The Ritz. We loved it!
by A verified traveler
Posted 12 Sep 2023
This was a place that everyone should experience at least once! Our room was on the castle grounds and was rustic and authentic…down to the beeswax candles lighting the space. We had one window with shutters that provided absolute darkness when needed and a fresh breeze and sunshine in the mornings. It was like experiencing life in a medieval fortress, with some modern day conveniences. We would highly recommend this place!
