Ratings based on 434 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jan 2025
The large door at the front made the entrance a little difficult to find, but once opened, everything was fantastic, from the greetings by staff, to the rooms themselves along with a wonderful restaurant. Thank you for a great first impression
of Porto and all of Portugal
Comment from Hotel Management
16 Jan 2025 by Marco Carvalho - Front Office, Hotel Management
Dear Mr. Michael,We would like to thank you for the time you spent giving us your opinion of your experience at PortoBay Teatro. We are very pleased to read that you had a pleasant stay with us and hope to host you again soon in Porto!Kind regards,Marco CarvalhoFront Office Agent
by A verified traveler
Posted 15 Jan 2025
Was close to the railroad station, very helpful.
Comment from Hotel Management
16 Jan 2025 by Ana Castelo Salomé | Front Office Agent, Hotel Management
Dear Amparo, It is very important for us to receive your feedback. Thank you for your comments and we look forward to your next stay at one of our hotels.Best Regards,
by A verified traveler
Posted 6 Jan 2025
Spacious rooms, very nice spot, great location
Comment from Hotel Management
6 Jan 2025 by Cátia Silva | PortoBay Teatro, Hotel Management
Dear Ms.Estela, We would like to thank you for the time you spent giving us your opinion of your experience at PortoBay Teatro. We are very pleased to read that you had a pleasant stay with us and hope to host you again soon.Kind regards,Cátia Silva Front Office Agent
by A verified traveler
Posted 3 Jan 2025
My wife and I had a wonderful stay at PortoBay Teatro from December 22 to December 24, 2024. The hotel staff made our experience incredibly enjoyable, providing exceptional service throughout our visit. The location is perfect—centrally situated with easy access to all major attractions, all within walking distance. Our room was spacious, immaculate, and thoughtfully equipped, with recently upgraded amenities. We would absolutely love to return in the future!
Comment from Hotel Management
3 Jan 2025 by Ana Castelo Salomé | Front Office Agent, Hotel Management
Dear Xinpei, We are very grateful for your feedback, thank you for choosing PortoBay Teatro. We are delighted to read your kind words of appreciation to our staff, they confirm the dedication of the entire team and our desire to continue to satisfy our guests’ needs. We look forward to your next visit! Thank you,
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
31 Dec 2024 by Marco Carvalho - Front Office, Hotel Management
Dear Mrs. Susan,We would like to thank you for the time you spent giving us your opinion of your experience at PortoBay Teatro. We are very pleased to know that you had a pleasant stay with us and hope to host you again soon!Kind regards,Marco CarvalhoFront Office Agent
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
24 Dec 2024 by Ana Castelo Salomé | Front Office Agent, Hotel Management
Dear Mrs. Diana, It is very important for us to receive your feedback. Thank you for your comments and we look forward to your next stay at one of our hotels.Kind Regards,
by A verified traveler
Posted 18 Dec 2024
Comment from Hotel Management
19 Dec 2024 by Ana Castelo Salomé | Front Office Agent, Hotel Management
Dear Shintaro,Thank you for your choice and for sharing your PortoBay experience with us. We look forward to hosting you again.Kind Regards,
by A verified traveler
Posted 13 Dec 2024
Everything it was excellent,,,Ana (staff), it was excellent at first day
Comment from Hotel Management
13 Dec 2024 by Marco Carvalho - Front Office, Hotel Management
Dear Mrs. Mayra,Thank you very much for choosing PortoBay Teatro for your stay in Porto. We are very pleased to read your message about our hotel and team, your comments are very valuable for us and for our future guests.We look forward to hosting you again soon!Kind regards,Marco CarvalhoFront Office Agent
by A verified traveler
Posted 10 Dec 2024
The room was smaller than I anticipated
Comment from Hotel Management
10 Dec 2024 by Kenny Oliveira | Front Office Agent, Hotel Management
Dear Mrs. Judith,Thank you for choosing PortoBay Teatro!We would like to thank you for sharing your opinion about our hotel.We regret that we were unable to meet your expectations and we will take your comments into account so we can improve the points you mentioned. Kind regards,
by A verified traveler
Posted 9 Dec 2024
Highly recommended. A perfect location and good breakfast.
Comment from Hotel Management
9 Dec 2024 by Joana Martins | Front Office Agent, Hotel Management
Dear Priyangini,Thank you for choosing PortoBay Teatro!We are very pleased to learn that you had wonderful stay with us! Hope to host you again soon.Kind Regards,
