Ratings based on 977 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
The Service
by A verified traveler
Posted 29 Dec 2024
The staff was welcoming and knowledgeable. It seems the property is being remodled some of the furniture has not been replaced.
by A verified traveler
Posted 20 Dec 2024
Air conditioning not working and bathroom window with no courting for privacy
Comment from Hotel Management
20 Dec 2024 by La Gerencia., Hotel Management
We regret the inconvenience experienced during your stay, we are working to improve.
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
17 Dec 2024 by La Gerencia., Hotel Management
Gracias por elegirnos y por su puntuacion.
by A verified traveler
Posted 16 Dec 2024
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
16 Dec 2024 by La Gerencia, Hotel Management
Gracias por su puntuacion y por elegirnos.
by A verified traveler
Posted 11 Dec 2024
Traffic to too many car
Comment from Hotel Management
16 Dec 2024 by La Gerencia., Hotel Management
Thank you for choosing us and your rating.
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
5 Dec 2024 by La Gerencia., Hotel Management
Gracias por su puntuacion, es muy importante para nosotros.
by A verified traveler from Mansfield
Posted 30 Nov 2024
The staff was extremely nice. The lady at check in was so polite and helpful. The only complaint was that the air conditioner wasn’t working very well.
Comment from Hotel Management
5 Dec 2024 by La Gerencia., Hotel Management
Thank you for highlighting the work and kindness of our staff.We regret the inconvenience, we are always at your service for any changes while you are in the accommodation.We are working hard to improve to provide you with a better service.
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
5 Dec 2024 by La Gerencia., Hotel Management
Gracias por su calificacion.
