Ratings based on 113 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Good central hotel couldwalk to alot of the things to see in santo domingo.Breakfast was good. People were verry friendly in area fresh squeezed sugar cane across the road.
by A verified traveler from bronx
Posted 20 Jul 2024
The rooms were clean, the area is safe and close to major tourist attractions. The staff were somewhat helpful and polite. One subjections is that the rooms need to be updated. However, overall the property was fine for the price.
by A verified traveler from Carolina
Posted 11 Jul 2024
We stayed here for 3 nights. Excellent service from all members of the staff, beyond expectations. Had a safe and mini fridge with water bottles, as well as A/C and nice tv with cable service. Breakfast was included and was promptly served and very good with different options to choose from.
The only issue and was not related to hotel was that they were constructing in the streets. But that was not in front of the hotel, but around all colonial zone. And I repeat was not controlled by the hotel management.
We were treated like family and felt very welcome. Even recommended the hotel to our Uber drivers. If staying again in the area will definitely stay there. Thanks for everything Hotel Class Colonial!!!
Comment from Hotel Management
20 Jul 2024 by CLASS , Hotel Management
Dear Edwin, we really enjoyed your stay with us. You are awesome, very nice and kind people. We are sorry for the inconveniences about the works around. We are looking forward to serving you again.
by A verified traveler
Posted 22 Jun 2024 on Orbitz
This is a great hotel for a great price. It will be my "go to" for personal travel in the Colonial Zone from now on. Great friendly staff, stylish and spotless public spaces and a fantastic breakfast. There is not parking included, but there are couple pay lots a block away the staff will direct you to. We were able to find on-street parking nearby for free, though.
This an older building with cool architecture but the reception area is on the second floor, so this might not be a good for someone who can't do a flight of stairs, but the staff is very willing to help with bags. It could be easy to miss, too, since it's just a door with a small sign on the street level, but our maps program took us right to the front door.
Many of the rooms look over the Conde, Santo Domingo's pedestrian plaza and the balcony room gives you a birds-eye view of all the action. It's also half a block from Grande's Cafe, more commonly known as Paco's, a very authentic Dominican restaurant that's open 24/7.
This place is a gem. We'll definitely be back.
Comment from Hotel Management
20 Jul 2024 by CLASS, Hotel Management
This is the reason because we work so hard everyday, looking for this kind of feedback. You are amazing, we really appreciate your comments, it was a pleasure meeting you. All of our staff said Thanks a lot.
by A verified traveler
Posted 30 May 2024
Hotel Class Colonial was a 10/10. They were very accommodating. The front Desk staff were welcoming and friendly and very helpful regardless of the language barriers. It’s right in the center of Colonial Zone of Santo Domingo. Would definitely stay here again.Definitely recommend.
Comment from Hotel Management
20 Jul 2024 by CLASS, Hotel Management
And you are 100/100. Thank your for your comments. We enjoyed your stay with us, it was a pleasure.
by A verified traveler from Tallahassee
Posted 7 May 2024
Beautiful rooms, very friendly and helpful staff. Great breakfast and free drink. Right off the conde street and the price was amazing! We stayed there twice now and would definitely go back again.
by A verified traveler
Posted 12 Mar 2024
by A verified traveler
Posted 12 Mar 2024
by A verified traveler
Posted 26 Feb 2024
The hotel is easy acess to airpot and festivities on the Conde
Comment from Hotel Management
21 Mar 2024 by Hotel Class Colonial , Hotel Management
Dear Ronald, you are right! Our location is excellent, and we really appreciate that you mentioned it. It was a pleasure to meet and serve you.
by A verified traveler
Posted 9 Feb 2024
Clean room, friendly staff, great location
Comment from Hotel Management
21 Feb 2024 by Hotel Class Colonial , Hotel Management
Dear Cesar. We really appreciate your comments about your stay with us. Thanks for everything, and we hope to see you again soon!
