Ratings based on 528 Verified Reviews

4.3 out of 5
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from MIAMI

Posted 2 Jan 2025
Tres bon séjour. Bien situé. Personnel attentionné. Chambre un peu petite mais confortable.
Comment from Hotel Management
2 Jan 2025 by Gran Hotel Europa Trademark by Wyndham, Hotel Management
Thank you for taking the time to share your experience. Your feedback is very valuable to us and motivates us to continue improving. We look forward to welcoming you again.
4 out of 5
by A verified traveler

Posted 31 Dec 2024
Comment from Hotel Management
2 Jan 2025 by Gran Hotel Europa Trademark by Wyndham, Hotel Management
gracias por tomarse el tiempo de compartir su experiencia. Sus comentarios son muy valiosos para nosotros y nos motivan a seguir mejorando. Estamos deseando volver a recibirte.
5 out of 5
by A verified traveler

Posted 30 Dec 2024
Nice place
Comment from Hotel Management
2 Jan 2025 by Gran Hotel Europa Trademark by Wyndham, Hotel Management
gracias por tomarse el tiempo de compartir su experiencia. Sus comentarios son muy valiosos para nosotros y nos motivan a seguir mejorando. Estamos deseando volver a recibirte.
5 out of 5
by A verified traveler

Posted 29 Dec 2024
Comment from Hotel Management
2 Jan 2025 by Gran Hotel Europa Trademark by Wyndham, Hotel Management
Gracias por tomarse el tiempo de compartir su experiencia. Sus comentarios son muy valiosos para nosotros y nos motivan a seguir mejorando. Estamos deseando volver a recibirte.
4 out of 5
by A verified traveler

Posted 28 Dec 2024
Comment from Hotel Management
2 Jan 2025 by Gran Hotel Europa Trademark by Wyndham, Hotel Management
Gracias por tomarse el tiempo de compartir su experiencia. Sus comentarios son muy valiosos para nosotros y nos motivan a seguir mejorando. Estamos deseando volver a recibirte.
2 out of 5
by A verified traveler

Posted 27 Dec 2024
La ubicación del hotel es excelente.Las habitaciónes no son las más limpias,el baño no tiene comodidades al igual se inunda al bañarse en su totalidad.
Comment from Hotel Management
2 Jan 2025 by Gran Hotel Europa Trademark by Wyndham, Hotel Management
Gracias por tomarse el tiempo de compartir su experiencia. Sus comentarios son muy valiosos para nosotros y nos motivan a seguir mejorando. Estamos deseando volver a recibirte.
5 out of 5
by A verified traveler

Posted 24 Dec 2024
Breakfast was good, personnel very attentive. Lunch and dinner not so good, I recommend restsurants nearby.
Comment from Hotel Management
26 Dec 2024 by Gran Hotel Europa Trademark by Wyndham, Hotel Management
Thank you for taking the time to share your experience. Your feedback is very valuable to us and motivates us to continue improving. We look forward to welcoming you again.
4 out of 5
by A verified traveler

Posted 22 Dec 2024
It's a lovely hotel. Rooms are fine, and the roof terrace is great. It doesn't have a proper restaurant, but you can meals on the roof terrace and on room service, and there are many decent restaurants nearby. Breakfast on the terrace was really nice. The downside for us was that Expedia allowed us to book a superior room with a balcony which turned out to be not available. So we had to make do with a rather small, cramped room with a shortage of furniture. The off-road covered parking was excellent, but they charged us extra for it ($11 per day).
Comment from Hotel Management
26 Dec 2024 by Gran Hotel Europa Trademark by Wyndham, Hotel Management
Thank you for taking the time to share your experience. Your feedback is very valuable to us and motivates us to continue improving. We look forward to welcoming you again.
5 out of 5
by A verified traveler

Posted 21 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Gran Hotel Europa Trademark by Wyndham, Hotel Management
Thank you for taking the time to share your experience. Your feedback is very valuable to us and motivates us to continue improving. We look forward to welcoming you again.
4 out of 5
by A verified traveler from Auburn

Posted 15 Dec 2024
Located
Comment from Hotel Management
19 Dec 2024 by Gran Hotel Europa Trademark by Wyndham, Hotel Management
Es un placer saber que tu estancia en el Gran Hotel Europa Trademark Collection fue fabulosa y agradable. Agradecemos sinceramente tus palabras positivas. Estamos deseando volver a recibirte.