Ratings based on 269 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Very friendly staff
by A verified traveler
Posted 31 Oct 2024
Good
by A verified traveler from Tampa
Posted 26 Oct 2024
by A verified traveler
Posted 19 Oct 2024
Everything is around
by A verified traveler
Posted 14 Oct 2024
by A verified traveler from London
Posted 11 Oct 2024
Very tired hotel in need of huge renovations.
by A verified traveler from Tampa
Posted 1 Oct 2024
The property is great
by A verified traveler from Orlando
Posted 21 Sep 2024
by A verified traveler from Bronx
Posted 21 Sep 2024
Extremely Disappointing Stay at Golden House Hotel & Restaurant
I had the misfortune of staying at the Golden House Hotel & Restaurant during my visit to the Dominican Republic, and it was by far one of the worst hotel experiences I’ve ever had. From the moment I arrived, it was clear that the property was in serious disrepair and poorly managed.
First, the door to my room was severely damaged, leaving me feeling unsafe during my stay. The lock was not properly functional, and you could see where it had been poorly patched up. As if that wasn't enough, there were exposed electrical wires in the room! This is a serious safety hazard that should have been fixed immediately, but it seems the hotel has neglected basic maintenance.
The bathroom was no better. The toilet didn’t work properly, causing endless frustration. On top of that, the sink was filthy, making it clear that cleanliness is not a priority here. There were leaks, and water pooled on the floor, making the bathroom unusable at times. It’s absolutely unacceptable for a hotel to provide such conditions.
As for the towels, they were old, torn, and had multiple holes in them—definitely not something you would expect from a so-called "hotel." The linens in general were in poor condition, further adding to the overall sense of neglect.
To add insult to injury, when I requested a room change, I was charged extra as if it was an "upgrade." This is absolutely absurd considering the state of the original room.
by A verified traveler
Posted 16 Sep 2024
Very pleasnt attendant, nice and clean place, also Good security.
Will highly recomended
