Ratings based on 336 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
This is a lovely, small, historic hotel. It is also a museum. The breakfast was hearty and beautifully presented. The neighborhood is going through major restoration, but it was not noisy or inconvenient for us. We stayed there twice during our time in the DR and enjoyed both visits.
Comment from Hotel Management
19 Nov 2024 by Directora de operaciones, Hotel Management
Dear guest:Thank you very much for sharing your experience at El Beaterio Casa Museo. Your feedback brings great satisfaction to our team. Thank you for highlighting the aspects that contributed to your memorable stay like our history, and breakfast, and for mentioning how you appreciate El Beaterio repeating your visit twice during your time in the DR . We want to welcome you soon.Warm regards,Rosemary de Leon
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Directora de operaciones, Hotel Management
Dear guest: Thank you for taking the time to share your experience of your stay at El Beaterio Casa Museo. We are pleased to know how satisfied you are with our services. We hope to see you again soon for your next visit to Santo Domingo. Best regards, Rosemary de León
by A verified traveler
Posted 29 Oct 2024
Return guest, excellent breakfast and front desk (Jose & Marvin) very helpful.
Thank You!
Comment from Hotel Management
1 Nov 2024 by Rosemary de Leon, Hotel Management
Dear guest: Thank you for visiting El Beaterio. We are pleased to have had the opportunity to serve you. Thank you for your feedback and for highlighting the aspects that made your experience memorable like the breakfast and our front desk staff. We hope to see you again soon on your next visit to Santo Domingo. Best regards, Rosemary de León
by A verified traveler
Posted 14 Oct 2024
Great ambience. Nice staff. Breakfast was ok. But it is a very good option on that price range.
Comment from Hotel Management
16 Oct 2024 by Directora de operaciones, Hotel Management
Dear guest:Thank you very much for sharing your experience at El Beaterio Casa Museo. We are pleased to know how satisfied you are with our services. Thank you for highlighting the aspects that contributed to your memorable stay. We want to welcome you soon.Regards,Rosemary de Leon
by A verified traveler
Posted 28 Aug 2024
Comment from Hotel Management
4 Sep 2024 by Directora de operaciones, Hotel Management
Estimado cliente:Agradecemos que tomara su tiempo para ofrecernos el feedback de su estancia, lamentamos que no obtuvieramos detalles del porqué su estancia no fue satisfactoria ya que es muy importante para nosotros cumplir las expectativas de nuestros cliente.Cordialmente,Rosemary de Leon
by A verified traveler
Posted 24 Aug 2024
It’s a historic property so the room wasn’t large, but clean and very convenient location. I would recommend.
Comment from Hotel Management
4 Sep 2024 by Directora de operaciones, Hotel Management
Dear guest:Thank you very much for sharing your experience at El Beaterio Casa Museo. We are pleased to know how satisfied you are with our services. Thank you for highlighting the aspects that contributed to your memorable stay. We want to welcome you soon.Regards,Rosemary de Leon
by A verified traveler
Posted 13 Jul 2024
Con la lluvia la habitation el 4 y 5 de julio de 2024 se inundo y el olor humedad era horrible. Solicite un reembolso de las noches del 6 al 8 de julio de 2024 pues me tuve que ir a otro hotel. El olor humedad era horrible y me produjo asma. Al dia de hoy no he recibido respuesta.
Comment from Hotel Management
15 Jul 2024 by Directora de operaciones, Hotel Management
Estimado huésped:Agradecemos se tomara su tiempo para comentarnos.Nos sorprende su caso y a su vez lo escalaremos de inmediato, porque este caso es atípico. Estaremos brindando el seguimiento correspondiente ya que lo descrito no es parte de nuestra línea de servicio.Cordialmente,Rosemary de Leon
by A verified traveler
Posted 12 Jul 2024
Comment from Hotel Management
1 Aug 2024 by Directora de operaciones, Hotel Management
Estimado huesped:Agradecemos que tomara su tiempo para calificarnos.Nos sentimos muy felices de saber que su estancia ha sido satisfactoria.Esperamos recibirle nuevamente en su proxima visita a Santo Domingo.Cordialmente,Rosemary de Leon
by A verified traveler
Posted 19 Jun 2024 on Hotels
Comment from Hotel Management
24 Jun 2024 by Directora de operaciones, Hotel Management
Dear guest:Thank you very much for taking the time to share the experience of your stay at El Beaterio Casa Museo, We are pleased to know how satisfied you are with our services. We would like to welcome you soon.Regards,Rosemary de Leon
by A verified traveler
Posted 19 Jun 2024 on Hotels
The staff were helpful and friendly.The rooms were very clean and comfortable. The breakfast more than adequate very tasty!
Comment from Hotel Management
24 Jun 2024 by Directora de operaciones, Hotel Management
Dear guest:Thank you very much for taking the time to share the experience of your stay at El Beaterio Casa Museo, We are pleased to know how satisfied you are with our services. Thank you for highlighting the aspects that contributed to your memorable stay like the area, the staff, the breakfast, etc. We would like to welcome you soon.Regards,Rosemary de Leon
