Ratings based on 992 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from spring valley
Posted 17 Nov 2024
Safe , quiet, clean located in the vibrant malecon area, thats the place to be
Comment from Hotel Management
18 Nov 2024 by Jonny, Hotel Management
Dear Joel Bekenson,Thank you for taking the time to share your feedback with us. We’re glad to hear that you found our location in the vibrant Malecon area to be ideal and that you felt safe, enjoyed the quiet, and found the hotel clean during your stay.Cordially,Jonny
by A verified traveler
Posted 14 Nov 2024
The staff was so nice
Comment from Hotel Management
15 Nov 2024 by Jonny, Hotel Management
Dear Gary,Thank you so much for your 5-star rating! We are very happy to hear that the staff provided you with good service. We always strive to provide a positive experience, and feedback like yours motivates us to keep improving. Cordially,Jonny
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Jonny, Hotel Management
Estimada Jacqueline,Muchas gracias por darnos una calificación de 5 de 5. Nos alegra saber que disfrutaste de tu estancia con nosotros. Tu satisfacción es nuestra mayor recompensa.Cordialmente,Jonny
by A verified traveler from DORAL
Posted 29 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Anny, Hotel Management
¡Gracias por tu excelente puntuación de 4 de 5!Nos alegra saber que disfrutaste de nuestra propiedad, ubicación y servicio al cliente.Nuestro equipo de recepción siempre está aquí para ayudar, y es gratificante saber que lo notaste.Esperamos darte la bienvenida nuevamente en tu próxima visita.¡Gracias por elegirnos!
by A verified traveler
Posted 26 Oct 2024
Nice property
Comment from Hotel Management
29 Oct 2024 by Anny, Hotel Management
¡Gracias por tu excelente puntuación de 4 de 5! Nos alegra saber que disfrutaste de nuestra propiedad, ubicación y servicio al cliente. Nuestro equipo de recepción siempre está aquí para ayudar, y es gratificante saber que lo notaste. Esperamos darte la bienvenida nuevamente en tu próxima visita. ¡Gracias por elegirnos!
by A verified traveler
Posted 15 Oct 2024
I was scared because of the language barrier but trust me it went well….the staffs were so patient and welcoming. Big Shout Out To Dorkis and Miguel they were my favorite.
Comment from Hotel Management
15 Oct 2024 by Jonny, Hotel Management
Dear Gisii,Thank you so much for your fantastic review and for rating us 5 out of 5! We're delighted to hear that despite your initial concerns about the language barrier, you had a great experience. We're proud of our staff, especially Dorkis and Miguel, for their welcoming attitude. Your kind words will surely motivate them. Jonny
by A verified traveler
Posted 14 Oct 2024
A fantastic hotel
Comment from Hotel Management
14 Oct 2024 by Jonny, Hotel Management
Dear Cristobal,Thank you so much for your fantastic review! We're thrilled to hear that you had a wonderful experience at our hotel. Your feedback means a lot to us!!Jonny
by A verified traveler
Posted 4 Oct 2024
Not the first time staying in this hotel. Staff is very friendly. Pleae put back the do not disturb signs for the rooms doors.
Comment from Hotel Management
5 Oct 2024 by Jonny, Hotel Management
Dear Hector,Thanks for your comment. We are glad to know that you found the staff friendly. We will consider your suggestion regarding "do not disturb" signs to improve our guests' experience. Cordially,
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Jonny, Hotel Management
Estmado Fernando,¡Gracias por tu comentario! Lamentamos que tu experiencia no haya sido del todo satisfactoria. Nos gustaría saber más para poder mejorar.Cordialmente,Jonny Redondo
by A verified traveler from Cabarete
Posted 18 Sep 2024
Dinning inside the hotel is a plus. You have to walk a few blocks to get decent restaurant. Local food
