Ratings based on 732 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Providenciales
Posted 20 Dec 2024
The only place to stay in the Colonial Zone. Staff are the most attentive anywhere. Great food & beverage. Location is perfect.
Comment from Hotel Management
20 Dec 2024 by Reservations, Hotel Management
Thank you very much for taking the time to write to us. It is a privilege for us to serve you and to know that we have met your expectations. Your satisfaction is our greatest reward.
by A verified traveler
Posted 17 Dec 2024
The manager and staff are remarkable people
Always friendly and helpful.
Comment from Hotel Management
19 Dec 2024 by Reservations, Hotel Management
Muchas gracias por tomarse el tiempo de escribirnos. Para nosotros es un privilegio servirle y saber que hemos cumplido con sus expectativas. Su satisfacción es nuestra mayor recompensa
by A verified traveler
Posted 7 Dec 2024
Excellent location
Comment from Hotel Management
7 Dec 2024 by Reservations, Hotel Management
Thnk you so much for taking the time to write about your satisfation Mr. Michael. For us it is always a privilege to serve and meet the expectations of our customers.
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
1 Dec 2024 by Reservations, Hotel Management
Muchas gracias por tomar unos minutos para escribirnos respecto a su satisfacción. Para nosotros siempre es un privilegio de servirle y llenar las expectativas de nuestros clientes.
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
1 Dec 2024 by Reservations, Hotel Management
Muchas gracias por tomar unos minutos para escribirnos respecto a su satisfacción. Para nosotros siempre es un privilegio de servirle y llenar las expectativas de nuestros clientes.
by A verified traveler
Posted 26 Nov 2024
Everything was very good but our arrival and first evening was ruined by this small boutique hotel being taken over by a wedding party denying us the opportunity to dine there on what was a wet night outside. Guests must be told in advance of such events so they can find peace and tranquility elsewhere.
Comment from Hotel Management
19 Dec 2024 by Reservations, Hotel Management
Thank you very much for taking the time to share your feedback with us. We are truly sorry for not meeting your expectations on this occasion. Please know that we value your comments and will take them into account to continue improving.
by A verified traveler
Posted 18 Nov 2024
Billini Hotel did a wonderful job hosting me.
Comment from Hotel Management
18 Nov 2024 by Reservations, Hotel Management
Thank you very much for taking a few minutes to write us about your satisfaction. For us it is always a privilege to serve and meet the expectations of our customers.
by A verified traveler
Posted 8 Nov 2024
Love every second of our stay, staff was kind and went above and beyond to make sure my birthday stay was pleasant. We will be back.
Comment from Hotel Management
11 Nov 2024 by Reservations, Hotel Management
Thank you very much for taking a few minutes to write us about your satisfaction. For us it is always a privilege to serve and meet the expectations of our customers.
by A verified traveler
Posted 7 Nov 2024
The hotel is beautiful. Incredible location and architecture. The rooms were beautiful also, all the amenities. Loves the roof top bar
Comment from Hotel Management
11 Nov 2024 by Reservations, Hotel Management
Thank you very much for taking a few minutes to write us about your satisfaction. For us it is always a privilege to serve and meet the expectations of our customers.
by A verified traveler
Posted 3 Nov 2024
Everything you could want in a boutique hotel!!
Comment from Hotel Management
4 Nov 2024 by Hotel Management, Hotel Management
Thank you so much for taking the time to write us about your satisfaction. For us it is always a privilege to serve and meet the expectations of our customers.
