Ratings based on 211 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Sep 2024
Close to mall and excellent service.
Comment from Hotel Management
9 Sep 2024 by Bristol Santo Andre, Hotel Management
Prezado Andre, obrigado por compartilhar sua experiência conosco! Ficamos felizes em saber que você gostou do atendimento e da infraestrutura do hotel.. Esperamos vê-lo novamente em sua próxima visita!
by A verified traveler
Posted 26 Aug 2024
I highly recommend this location
Comment from Hotel Management
28 Aug 2024 by Bristol Santo Andre, Hotel Management
Dear Mr. Alexamder!We thank you for your considerations and we are glad that you had an positive experience at Hotel Bristol Santo André.The recognition increasingly motivates our team to provide a better service every day. We look forward to welcoming you again soon
by A verified traveler
Posted 30 Jun 2024 on Orbitz
Comment from Hotel Management
29 Jul 2024 by Bristol Santo Andre, Hotel Management
Prezada Flavia!Obrigada por nos avaliar.Esperamos recebe-lo em breve novamente
by A verified traveler
Posted 28 May 2024
Very bad internet
Comment from Hotel Management
30 May 2024 by Bristol Santo Andre, Hotel Management
“Dear Tatiana,We thank you for your considerations and comments regarding your experience at Bristol Santo André.We apologize for not having met your expectations, believe us, this is not the type of experience that we want to provide to our customers. We will specifically analyze each of the points listed in your assessment and adopt measures to make the necessary corrections, adopting corrective and preventive measures, as well as recycling of training related to the quality of internal processes. We would like to ratify the commitment of the Bristol Hotéis & Resorts chain with the clientssatisfaction.Receive our best considerations. Yours sincerely,Team Bristol Hotéis e Resorts”
by A verified traveler
Posted 6 Oct 2023
I’ll be back soon
Keep the good job 👍
Comment from Hotel Management
8 Oct 2023 by Team Bristol Hotéis e Resorts, Hotel Management
Dear Ms. Marisa,We thank you for your considerations and we are glad that you had an positive experience at Bristol Santo André.The recognition increasingly motivates our team to provide a better service every day. We look forward to welcoming you again soon. Best regards, Team Bristol Hotéis e Resorts
by A verified traveler
Posted 14 Sep 2023
Food was decent with room service, but service in the restaurant for breakfast was poor. Rooms need freshening up. No free water bottles was a bit annoying.
Comment from Hotel Management
14 Sep 2023 by Equipe Bristol Hotéis e Resorts, Hotel Management
Dear Ms. Marty, We thank you for your considerations and comments regarding your experience at Bristol Santo André.We apologize for not having met your expectations, believe us, this is not the type of experience that we want to provide to our customers. We will specifically analyze each of the points listed in your assessment and adopt measures to make the necessary corrections, adopting corrective and preventive measures, as well as recycling of training related to the quality of internal processes. We would like to ratify the commitment of the Bristol Hotéis & Resorts chain with the clientssatisfaction.Receive our best considerations. Yours sincerely,Team Bristol Hotéis e Resorts”
by A verified traveler
Posted 24 Aug 2023 on Hotels
Nice business Hotel Close to a shopping Mll
Comment from Hotel Management
30 Aug 2023 by Equipe Bristol Hotéis e Resorts, Hotel Management
Prezado Sr. Juergen, Desde já agradecemos as suas considerações, ficamos contentes que sua experiência tenha sidopositiva! Esse reconhecimento motiva cada vez mais nossa equipe a prestar um serviço melhor a cada dia. Esperamos recebê-lo(a) novamente em breve. Atenciosamente, Equipe Bristol Hotéis e Resorts
by A verified traveler
GREAT BRISTOL
Posted 17 May 2023 on HotelsComment from Hotel Management
17 May 2023 by Sandra Martins, Hotel Management
Agradecemos sua avaliação e esperamos reve-lo em breve!CordialmenteEquipe Bristol Hoteis & Resorts!
by A verified traveler
Posted 5 Apr 2023
Comment from Hotel Management
2 May 2023 by Sandra Martins, Hotel Management
Prezada Sr Renata,Obrigada por disponibilizar seu tempo em nos avaliar!Esperamos revê-la em breve!AtenciosamenteEquipe Bristol Hoteis & Resorts
by A verified traveler from Kissimmee
Posted 24 Jan 2023
I realy like the location, next door to a park, cross the street from a shopping mall.
Comment from Hotel Management
24 Jan 2023 by Sandra Martins, Hotel Management
Prezado Sr Eduardo,Agradecemos sua avaliação e esperamos ter a oportunidade de recebê-lo em outras outros momentos.AtenciosamenteEquipe Bristol Hoteis & Resorts
