Ratings based on 56 Verified Reviews

4.7 out of 5
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 30 Nov 2024
No coffee, only some tea bags. The place was not bad but nothing special.
5 out of 5
by A verified traveler

Posted 28 Sep 2024
Do not hesitate to book! The staff was courteous and went above and beyond, specially Alicia, she was absolutely wonderful. The property is beautiful, the location is close enough where you can walk places and there’s a park right across the street which is a plus if you’re traveling with kids. Will definitely book again if we’re ever back in Florence!
5 out of 5
by A verified traveler

Posted 26 Jul 2024
During the 6 days which I was staying at Villa Tortorelli, the staff was exceptionally helpful. I would certainly stay again and plan to if I ever return to Florence.
3 out of 5
by A verified traveler

Posted 17 Jul 2024
Towels and bed linens smelled strongly of vinegar. Overpriced not to include breakfast at a B&B.
Comment from Hotel Management
17 Jul 2024 by rambaldo , Hotel Management
Dear Mrs Stephanie, we have two rates, the refundable rate with breakfast and the non refundable without breakfast. You booked the rate without breakfast
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jul 2024
5 out of 5
by A verified traveler

A little slice of relaxation in Florence.

Posted 24 Jun 2024 on Hotels
Our stay at Villa Tortorelli was just perfect. We had one of standard rooms but it was lovely and plenty of space for 2. The bed was comfortable and the bathroom was spotlessly clean. We loved the traditional Italian decor with ornate light fittings and furniture. The AC worked well and kept us cool in the heat. The pool and pool area are really well looked after and it’s so nice to come back to after a day of walking around Florence. We had breakfast both mornings which is a mix of bread, pastries and continental (plus some eggs and sausages too). The hotel is secure and so easy to come and go as you please. If you want peace and tranquility in the heart of Florence I fully recommend Villa Tortorelli.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jun 2024 on Hotels
5 out of 5
by A verified traveler

Posted 30 Mar 2024
The rooms were elegantly decorated, the bathrooms were clean and modern, the breakfast was delicious with many choices, and the service was top notch!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Nov 2023
5 out of 5
by A verified traveler

Posted 29 Nov 2023
This was a such a hidden gem. So quiet, clean, and had such beautiful wallpaper throughout. The windows had beautiful views and the shower was spacious (a rarity in Italy).