Ratings based on 284 Verified Reviews

3.9 out of 5
89% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 29 Sep 2024
Friendly staff
3 out of 5
by A verified traveler

Posted 25 Sep 2024
54 STAIRS. It is on the "second" floor, no elevator, but it's not the second floor, it's the second hotel. After a long day of travel those stairs are a killer with suitcases. Their website does say no elevator, but it also says 2nd floor. Room was nice, big, a little tired looking, but clean. The shower door only opens about 12 inches so if you are overweight, no shower for you. Breakfast was a good continental spread, cappucinos were awesome. If you can avoid room 6, you should. It is between the top of the stairs and reception and right across from the kitchen, and therefore gets quite loud at times. Overall pleasant experience
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Sep 2024
4 out of 5
by A verified traveler

Posted 15 Sep 2024
Property very conveniently located near historic district-walkable distance. Safe neighborhood. Good breakfast. Staff was very nice and helpful. The building itself is in need of remodel.
4 out of 5
by A verified traveler

Posted 27 Aug 2024
Perfect for our needs, especially for the price. Clean, comfortable environment. Nice breakfast and very friendly accommodating staff.
5 out of 5
by A verified traveler

Posted 22 Aug 2024
People are very friendly and good breakfast!
4 out of 5
by A verified traveler

Posted 11 Aug 2024
Friendly staff
3 out of 5
by A verified traveler

Posted 2 Aug 2024
liked central location. Parking was supposed to be available, but we never got the info. Really is a cheap facility. Works to stay for a night, but not much to write home about.
4 out of 5
by A verified traveler

Posted 31 Jul 2024
If you would like to experience Florence as a local, this hotel is perfect for it! Walking distance to the main piazza (Duomo and shopping) and many restaurants near by serving phenomenal food.
2 out of 5
by A verified traveler

Posted 24 Jul 2024
The apartment was not in the building announced. They sent us to another location. The outside looked terrible and the building in the inside too. It was very small. It was late and we didn't have a choice but to stay because it was not refundable.