Ratings based on 244 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
One of the most beautiful and romantic places we have ever stayed!
Comment from Hotel Management
13 Nov 2024 by Max Musto, General Manager, Hotel Management
Dear James,Thank you so much for you review, we’re thrilled to hear that you found our place beautiful and romantic. It was a pleasure hosting you, and we hope to welcome you back for another memorable stay.Best regards,
by A verified traveler
Posted 4 Nov 2024
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Comment from Hotel Management
4 Nov 2024 by Max Musto, General Manager, Hotel Management
Dear Jeff,Thank you for sharing with us your review. It's wonderful to hear that you had a pleasant experience with us and we hope we'll have the chance to welcoming you again soon.Best regards,
by A verified traveler from Singapore
Posted 3 Nov 2024
Fantastic place for the perfect holiday.
Everything was perfect, service, location, the room, and even the dining places. Highly recommend!
Comment from Hotel Management
4 Nov 2024 by Max Musto, General Manager, Hotel Management
Dear Chloe, Thank you so much for your kind words, we are honoured to hear you had a perfect holiday with us. Looking forward to welcoming you back soon,Best regards,
by A verified traveler
Posted 27 Jul 2024
Comment from Hotel Management
29 Jul 2024 by Max Musto, General Manager, Hotel Management
Dear Maurice, thank you for your wonderful review. It was our pleasure to make your stay memorable, and we look forward to welcoming you back for another exceptional visit soon.Best regards
by A verified traveler
Posted 15 Jul 2024 on Orbitz
Four seasons is consistently amazing everywhere in the world. Highly recommend
Comment from Hotel Management
17 Jul 2024 by Max Musto, General Manager, Hotel Management
Dear Timothy, thank you for your review! We are thrilled to hear that you consistently find Four Seasons amazing wherever you go and we are delighted to know that our commitment to excellence resonates with you.Our team works hard to ensure every guest has an exceptional experience, and it's wonderful to see those efforts reflected in your feedback. We look forward to welcoming you back for another unforgettable stay, no matter where your travels take you. Best regards
by A verified traveler
Posted 21 Jun 2024 on Hotels
Comment from Hotel Management
25 Jun 2024 by Max Musto, General Manager, Hotel Management
Dear Maja, thank you for your wonderful 5-star review. We are thrilled to hear you enjoyed your stay at Four Seasons Hotel Firenze! We look forward to welcoming you back soon for another memorable experience.Best regards
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
8 May 2024 by Max Musto General Manager , Hotel Management
Dear Brenda,Thank you for choosing our hotel during your time in Florence and for taking the time to share your valuable feedback with us. We are truly delighted to hear that you have enjoyed your overall experience here at Four Seasons Hotel Firenze and we hope to have the pleasure of welcoming you back soon.Sincerely,
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
27 May 2024 by Max Musto, General Manager, Hotel Management
Dear guest, Thank you so much for taking the time to share your review. We're thrilled to hear that you had a wonderful experience at Four Seasons Hotel Firenze. Providing exceptional service and ensuring our guests have an unforgettable stay is our priority, and we are delighted to hear that we met your expectations. We look forward to welcoming you back to Four Seasons Hotel Firenze for another fantastic stay! Best regards
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
10 May 2024 by Mas Musto General Manager, Hotel Management
Dear Cristina, Thank you so much for your wonderful 5-star review, we are delighted to hear that you enjoyed your stay here at Four Seasons Hotel Firenze. It is our pleasure to provide exceptional service and create memorable experiences for our guests. We look forward to welcoming you back soon for another fantastic stay!Best regards,
by A verified traveler
Unique experience
Posted 13 Apr 2024 on HotelsAmazing stay, from start to finish service was amazing and the rooms were spacious and nice.
Comment from Hotel Management
15 Apr 2024 by Max Musto, General Manager, Hotel Management
Dear Guest,We would like to thank you for your kind words and for sharing your experience here at Four Seasons Hotel Firenze. We are glad you enjoyed our services and cannot wait to have you here again as our preferred guest.Warm Regards,
