Sheraton Santiago Hotel and Convention Center

Winery hotel with 4 restaurants connected to the convention center in Santiago

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

1 bedroom, premium bedding, Select Comfort beds, minibar

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Pet friendly
Parking available
Gym

P7,163 total

Jul 6 - Jul 7

Room options

All rooms

1 bed

2 beds

Showing 15 of 15 rooms

Superior Room, 2 Twin Beds, Non Smoking, Pool View

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Flat-screen TV

Premium bedding

Ceiling fan

Blackout drapes/curtains

Separate bedroom

Sleeps 3
2 Twin Beds

Superior Room, 1 King Bed, Non Smoking, Pool View

Exceptional

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Flat-screen TV

Premium bedding

Ceiling fan

Blackout drapes/curtains

Separate bedroom

Sleeps 3
1 King Bed

Superior Room, 2 Twin Beds, Non Smoking

Exceptional

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Flat-screen TV

Premium bedding

Ceiling fan

Blackout drapes/curtains

Separate bedroom

Sleeps 3
2 Twin Beds

Superior Room, 1 King Bed, Non Smoking

Exceptional

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Flat-screen TV

Premium bedding

Ceiling fan

Blackout drapes/curtains

Separate bedroom

Sleeps 3
1 King Bed

Classic Room, 2 Twin Beds, Non Smoking, Pool View

Very good

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Flat-screen TV

Premium bedding

Ceiling fan

Blackout drapes/curtains

Separate bedroom

Sleeps 2
2 Twin Beds

Club Suite, 1 King Bed

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Flat-screen TV

Premium bedding

Ceiling fan

Separate bedroom

Blackout drapes/curtains

Sleeps 3
1 King Bed

Executive Suite, 1 Double Bed

Exceptional

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Flat-screen TV

Premium bedding

Ceiling fan

Separate bedroom

Blackout drapes/curtains

Sleeps 4
1 Double Bed

Club Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Flat-screen TV

Premium bedding

Ceiling fan

Blackout drapes/curtains

Separate bedroom

Sleeps 3
2 Twin Beds

Club Room, 1 King Bed, Non Smoking

Very good

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Flat-screen TV

Premium bedding

Ceiling fan

Blackout drapes/curtains

Separate bedroom

Sleeps 3
1 King Bed

Presidential Suite, 1 King Bed, City View

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Flat-screen TV

Premium bedding

Ceiling fan

Blackout drapes/curtains

Separate bedroom

City view
Sleeps 3
1 King Bed

Club Suite, 1 King Bed, Terrace, City View (Terrace)

Highlights

Terrace

Soundproofed

Air conditioning

Free cribs/infant beds

Flat-screen TV

Premium bedding

Ceiling fan

Separate bedroom

City view
Sleeps 3
1 King Bed

Club Suite, 1 King Bed, Pool View

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Flat-screen TV

Premium bedding

Ceiling fan

Separate bedroom

Blackout drapes/curtains

Sleeps 3
1 King Bed

Classic Room, 1 King Bed, Non Smoking, Pool View

Wonderful

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Flat-screen TV

Premium bedding

Ceiling fan

Blackout drapes/curtains

Separate bedroom

Sleeps 2
1 King Bed

Classic Room, 2 Twin Beds, Non Smoking

Good

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Flat-screen TV

Premium bedding

Ceiling fan

Blackout drapes/curtains

Separate bedroom

Sleeps 2
2 Twin Beds

Classic Room, 1 King Bed

Wonderful

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Flat-screen TV

Premium bedding

Ceiling fan

Blackout drapes/curtains

Separate bedroom

Sleeps 2
1 King Bed

About the neighborhood

Ave Santa Maria 1742, Santiago, Region Metropolitana, 1742

What's nearby

Clínica Indisa - 3 min walk - 0.3 km
Costanera Center - 17 min walk - 1.4 km
Medical Center Hospital Worker - 3 min drive - 3.3 km
Plaza de Armas - 4 min drive - 3.7 km
San Cristobal Hill - 5 min drive - 1.7 km

Getting around

Hospitales Station - 6 min drive
Pedro de Valdivia Station - 14 min walk
Santiago Intl. Airport (SCL) - 22 min drive

Restaurants

‪Lobby Bar - ‬2 min walk
‪Lusitano - ‬8 min walk
‪El Ancla - ‬10 min walk
‪El Cid - ‬2 min walk
‪Cafetería Nicolás - ‬7 min walk

About this property

Sheraton Santiago Hotel and Convention Center

Upscale family-friendly hotel near Costanera Center

Consider a stay at Sheraton Santiago Hotel and Convention Center and take advantage of a poolside bar, a free grocery shopping service, and a terrace. For some rest and relaxation, visit the sauna or the steam room. At the 4 on-site restaurants, enjoy lunch, dinner, light fare, and international cuisine. Free WiFi in public areas is available to all guests, along with a coffee shop/cafe and a garden.

You'll also enjoy perks such as:

An indoor pool and an outdoor pool
Limo/town car service, buffet breakfast (surcharge), and bike rentals
Self parking (surcharge), an electric car charging station, and an off-leash area
Wedding services, free newspapers, and a 24-hour front desk
Guest reviews speak highly of the helpful staff

Room features

All 379 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.

More amenities include:

Heating and ceiling fans
Select Comfort beds, rollaway/extra beds (surcharge), and free cribs/infant beds
Bathrooms with tubs or showers and free toiletries
32-inch flat-screen TVs with premium channels
Recycling, daily housekeeping, and desks

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, French, Italian, Portuguese, Spanish

Similar properties

Indoor pool, outdoor pool, pool umbrellas, sun loungers

Pool
Spa
Free WiFi
Restaurant

P8,775 total

Jul 13 - Jul 14

Property amenities

Internet

Available in all rooms: WiFi (CLP 7,240 per day); wired internet (surcharge)
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Electric car charging station on site
24-hour roundtrip airport shuttle (surcharge)
Area shuttle (surcharge) up to 50 km
Limo/town car service
Self parking on site (CLP 15,000 per day)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: CLP 11,000 for adults and CLP 11,000 for children
3 bars/lounges
4 restaurants
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

El Bohio
El Cid Restaurant
El Jardin Coffee Shop
Lobby Bar

Things to do

Bicycle rentals
Children's pool
Gym
Indoor pool
Outdoor pool
Sauna
Ski storage
Steam room
TV in common areas

Family friendly

Children's pool
In-room crib
Indoor pool
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference space
Meeting room

Outdoors

Garden
In the mountains
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Grab bar in bathtub
Grab bar near toilet
Height-adjustable showerhead
Low-height counter and sink
Low-height electrical outlets in bathroom
Transfer shower
Visual fire alarm
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
7 floors
Ballroom
Banquet hall
Comprehensive recycling policy
Rooftop garden
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Free crib
Premium bedding
Rollaway/extra bed (surcharge)
Select Comfort mattress

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

32-inch flat-screen TV with premium cable channels
Pay movies

Food and drink

24-hour room service
Free bottled water
Minibar

Air conditioning (climate-controlled)
Ceiling fan
Desk
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Recycling
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday:

Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 81000 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

An off-leash area is available

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CLP 30000.0 per stay

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately CLP 11000 for adults and CLP 11000 for children
Fee for in-room wireless internet: CLP 7240 per day (rates may vary)
Fee for in-room wired internet: CLP 7240 per day (rates may vary)
Airport shuttle fee: CLP 35000 per vehicle (one way)
Self parking fee: CLP 15000 per day
Pet fee: CLP 81000 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: CLP 30000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Only registered guests are allowed in the guestrooms

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Santiago

Santiago Sheraton

Santiago Sheraton Hotel

Sheraton Hotel Santiago

Sheraton Santiago

Sheraton Santiago Hotel

Sheraton Santiago Hotel Santiago

Sheraton Santiago Hotel and Convention Center Hotel

Sheraton Santiago Hotel and Convention Center Santiago

Sheraton Santiago Hotel and Convention Center Hotel Santiago

Frequently asked questions

Does Sheraton Santiago Hotel and Convention Center have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

How much does it cost to stay at Sheraton Santiago Hotel and Convention Center?

As of Jun 30, 2025, prices found for a 1-night stay for 2 adults at Sheraton Santiago Hotel and Convention Center on Jul 6, 2025 start from P 7,162.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Santiago Hotel and Convention Center pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CLP 81000 per pet, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Santiago Hotel and Convention Center?

Self parking is available for CLP 15000 per day.

What time is check-in at Sheraton Santiago Hotel and Convention Center?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Sheraton Santiago Hotel and Convention Center?

Check-out is at noon.

Does Sheraton Santiago Hotel and Convention Center provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CLP 35000 per vehicle applies.

Where is Sheraton Santiago Hotel and Convention Center located?

This family-friendly Santiago hotel is located in the mountains, within 1 mi (2 km) of Lo Contador and Costanera Center. Sculpture Park and Santiago Metropolitan Park are also within 10 minutes. Pedro de Valdivia Station is 14 minutes by foot and Manuel Montt Station is 14 minutes.

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Sheraton Santiago Hotel and Convention Center Reviews

8.4

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10

Amazing hotel

Stayed 2 nights in Mar 2025

10/10

Beautiful resort-like property.

Stayed 1 night in Jan 2025

8/10

Good property. Lots of space outdoors. Can be a little overwhelming if there are big conferences.

Stayed 1 night in Apr 2025

10/10

Excelent place

Stayed 5 nights in Dec 2024

10/10

Nice pool and friendly staff. The hotel needs some fresh up renovations.

Stayed 2 nights in Feb 2025

10/10

Staff were great and they spoke English and Spanish. Great views and in a safe neighborhood.

Stayed 9 nights in Jan 2025

10/10

The grounds are great at the hotel. Pools, lots of shade and comfortable.

Stayed 2 nights in Jan 2025

8/10

Great location and good customer service. Breakfast buffet was exceptional!

Stayed 2 nights in Nov 2024

10/10

The property is spotless and well maintained, all the personnel is courteous and eager to help and go out the normal to make you feel welcomed. The bed is comfortable and spotless. The food and attention at the different restaurants are excellent. In short top notch and a bargain for the price.

Stayed 1 night in Mar 2025

10/10

I ALWAYS STAY IN THIS HOTEL...AM A REGULAR CUSTOMER... I LOVE THIS HOTEL...

Stayed 3 nights in Jan 2025

10/10

Highly recommend

Stayed 1 night in Feb 2025

10/10

Great place to stay with great staff

Stayed 1 night in Sep 2024

10/10

Set in a beautiful setting, it is more like a resort than a city-based hotel. Staff were all wonderful. We had a lively stay.

Stayed 2 nights in Dec 2024

10/10

English speaking staff

Stayed 6 nights in Jan 2025

10/10

I had a great stay, it was my home away from home for the work week in Santiago.

Stayed 4 nights in Jul 2024

10/10

It was a excelent expience and comfortable

Stayed 3 nights in Nov 2024

10/10

We could not turn on the air conditioner, so I called guest services. A maintenance man came up within 5 minutes and got the air conditioner running. We were very grateful.

Stayed 1 night in Feb 2025

10/10

Enjoyed our stay here. Obviously the hotel is American in style, it did seem a little dated but the rooms were good, clean and with an excellent view. Check in was slow with a queue but staff were pleasant and helpful. The pool is lovely and we enjoyed relaxing there, the pool food service was excellent though the towel service was poor and unfriendly. Signposting and information in the hotel seems to be lacking, we had to ask for the Club lounge and hunt down various other areas, we could not find restaurant menus online and the concierge could not offer us any when we were trying to decide where to eat. I am happy to give this hotel full marks as it is good and we enjoyed our time here but I do feel that some aspects would benefit from attention.

Stayed 3 nights in Jan 2025

6/10

Four of four rooms had non working air conditioners, one had non working phones and a non-working TV set. Even after maintenance looked at the air conditioners, they barely worked keeping the temperature in the room no lower than 27C (80F), far too hot for a good night's sleep. Other than maintenance issues and upkeep, the hotel is a pretty nice place to stay.

Stayed 3 nights in Feb 2025

10/10

Incredible staff in a beautiful place

Stayed 1 night in Mar 2024

10/10

Very impressed by both the Sheraton and Santiago. The hotel was in a great location and service was first class and friendly!

Stayed 1 night in Jan 2024

10/10

Our stay at the Sheraton was wonderful.

Stayed 2 nights in Mar 2023

10/10

i like the hotel and all the service people i like the spa the pool the restaurant my room cleaning every day i give them one hundered percent

Stayed 14 nights in Aug 2024

4/10

Air conditioning not working on a day it was 32degrees centigrade. Sent someone twice to fix and left us with a fan. No offer to change room or compensate us. When I complained the next morning they only said “oh well”

Stayed 1 night in Feb 2025

4/10

Hours and hours of endless drilling and noise at the pool….ridiculous

Stayed 2 nights in Nov 2024

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Sheraton Santiago Hotel and Convention Center

Choose dates to view prices

Photo gallery for Sheraton Santiago Hotel and Convention Center

Reviews

Popular amenities

Room options

View all photos for Superior Room, 2 Twin Beds, Non Smoking, Pool View

Superior Room, 2 Twin Beds, Non Smoking, Pool View

Highlights

View all photos for Superior Room, 1 King Bed, Non Smoking, Pool View

Superior Room, 1 King Bed, Non Smoking, Pool View

Highlights

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking

Highlights

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Highlights

View all photos for Classic Room, 2 Twin Beds, Non Smoking, Pool View

Classic Room, 2 Twin Beds, Non Smoking, Pool View

Highlights

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed

Highlights

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed

Highlights

View all photos for Club Room, 2 Twin Beds, Non Smoking

Club Room, 2 Twin Beds, Non Smoking

Highlights

View all photos for Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking

Highlights

View all photos for Presidential Suite, 1 King Bed, City View

Presidential Suite, 1 King Bed, City View

Highlights

View all photos for Club Suite, 1 King Bed, Terrace, City View (Terrace)

Club Suite, 1 King Bed, Terrace, City View (Terrace)

Highlights

View all photos for Club Suite, 1 King Bed, Pool View

Club Suite, 1 King Bed, Pool View

Highlights

View all photos for Classic Room, 1 King Bed, Non Smoking, Pool View

Classic Room, 1 King Bed, Non Smoking, Pool View

Highlights

View all photos for Classic Room, 2 Twin Beds, Non Smoking

Classic Room, 2 Twin Beds, Non Smoking

Highlights

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Sheraton Santiago Hotel and Convention Center

Awards and affiliations

Languages

Similar properties

ICON Hotel

ICON Hotel

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom