Ratings based on 323 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2024
Excellent experience with them
Comment from Hotel Management
24 Dec 2024 by Raquel Briz, Hotel Management
Dear Juan, thank you for choosing Select by Time for your stay and for sharing your excellent experience with us! We are thrilled to hear that you enjoyed your time here. Our team always strives to provide exceptional service and create memorable experiences for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Your satisfaction is our greatest reward! Best regards.
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
5 Dec 2024 by Raquel Briz, Hotel Management
Hola Federico, es un placer saber que tuviste una estadía tan placentera con nosotros y te agradecemos tu fantástica calificación. Nos esforzamos por ofrecer el mejor servicio a todos nuestros huéspedes y tu calificación nos motiva a seguir trabajando.Esperamos volver a tenerte pronto en Time.Saludos
by A verified traveler from union city
Posted 29 Nov 2024
Comment from Hotel Management
5 Dec 2024 by Raquel Briz, Hotel Management
Hola Josue, es un placer saber que tuviste una estadía tan placentera con nosotros y te agradecemos tu fantástica calificación. Nos esforzamos por ofrecer el mejor servicio a todos nuestros huéspedes y tu calificación nos motiva a seguir trabajando.Esperamos volver a tenerte pronto en Time.Saludos
by A verified traveler
Posted 21 Nov 2024
Hotel was in a nice, safe and walkable area of los condes. However, internet did not work in my room “apartment”, there was no room service and we had to walk a block to their sister hotel for the included breakfast.
Comment from Hotel Management
21 Nov 2024 by Raquel Briz, Hotel Management
Dear Erik, thank you for sharing your experience. We're glad to hear you enjoyed the safe and walkable area of Los Condes. We apologize for the inconvenience with the internet connectivity in your apartment and the lack of room service, as we strive to provide a seamless experience. Your feedback is invaluable, and we'll work on addressing these issues for future guests. We appreciate your understanding regarding the breakfast location and hope you found it enjoyable. We look forward to welcoming you back soon!
by A verified traveler
Posted 17 Nov 2024
Really friendly and helpful hotel staff and best services. Room is very clean, not the best functional design but everything works well. Love it, also got offered complimentary pisco sour with nice ambience.
Comment from Hotel Management
21 Nov 2024 by Raquel Briz, Hotel Management
Dear Siqi, thank you for your wonderful feedback! We're thrilled to hear that our friendly staff made a positive impact on your stay and that you enjoyed the complimentary pisco sour in our lovely ambience. It's great to know that you found your room clean and functional, as we strive to maintain high standards for our guests' comfort. Your insights are invaluable, and we appreciate your kind words about our services. We hope to welcome you back soon for another memorable stay!
by A verified traveler
Posted 13 Oct 2024 on Hotels
Comment from Hotel Management
15 Oct 2024 by Raquel Briz, Hotel Management
Hola Ricardo, agradecemos tu fantástica calificación. Para nosotros es muy importante ofrecer el mejor servicio a todos nuestros huéspedes y nos motivan a seguir trabajando en ello. Nos gustaría tenerte de vuelta en Time.Saludos
by A verified traveler
Posted 31 Aug 2024
Todo excelente SALVO estas 4 cosas: 1. No hay muchos enchufes y los que hay están dificil a encontrar. 2. La ducha es un peligro - muy resbaldoso y angosto (yo soy muy flaca y entraba justito). 3. Por el precio, y comparado con otros hoteles, botellas de agua diairia tendría que ser algo incluido. 4. La calidad de las sabanas no está a la altura de el diseño y calidad de la propiedad.
Comment from Hotel Management
1 Sep 2024 by Raquel Briz, Hotel Management
Estimada Jennifer, agradecemos sinceramente tus comentarios. Valoramos tu opinión sobre los enchufes y tomamos medidas para mejorar la accesibilidad en nuestras habitaciones. Lamentamos que la ducha no haya cumplido con tus expectativas; estamos evaluando opciones para garantizar mayor seguridad y comodidad. Respecto al agua y las sábanas, tu feedback es fundamental para nosotros y lo compartiremos con nuestro equipo para considerar mejoras en el servicio. Esperamos que nos des otra oportunidad para ofrecerte una experiencia de mayor calidad en el futuro. ¡Gracias por elegirnos!
by A verified traveler
Nice!
Posted 11 Aug 2024 on HotelsGreat stay. Good breakfast, fine location, super staff
Comment from Hotel Management
13 Aug 2024 by Raquel Briz, Hotel Management
Thank you for sharing your experience, Francini! We are delighted to hear that you had a great stay at Select by Time. Our team works hard to provide excellent service, and we are glad you enjoyed our breakfast and found our location convenient. We hope to welcome you back again soon!
by A verified traveler
Posted 2 Aug 2024 on Hotels
Comment from Hotel Management
2 Aug 2024 by Raquel Briz, Hotel Management
Hola Margeli, muchas gracias por tu excelente puntuación. Nos encanta que hayas disfrutado tu estadía con nosotros. Para nosotros es muy importante ofrecer el mejor servicio a nuestros huéspedes.Te esperamos de vuelta en tu próxima visita.Buen retorno a Brasil!
by A verified traveler
Good place in an excellent place
Posted 19 Jul 2024 on HotelsIt was an amazing place. With a great patio and wooden floor. I recommend
Comment from Hotel Management
19 Jul 2024 by Raquel Briz, Hotel Management
Hello Marcus. We really appreciate your rating. We are glad to know that you loved our hotel and the hardwood floor. We would love to see you again during your next stay in Santiago.
