Ratings based on 97 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
The Wi-Fi connection was horrible but it wasn’t a completely terrible stay
by A verified traveler
Posted 20 Dec 2024
Friendly and nice staff.
Comment from Hotel Management
26 Dec 2024 by Christian, Hotel Management
Dear ChristianWe appreciate the time you took to leave us your comment and evaluate your experience with us.For the Sonetto hotel it was a pleasure to be able to meet your expectations and we will continue to improve to provide a better quality of service.Once again we thank you for your stay and your trust in us and we look forward to seeing you on a future stay.Kind regards Team Sonetto
by A verified traveler
Posted 17 Dec 2024
Friendly helpful staff, secure gated entrance and 24hr staff, very safe and convenient location near restaurants/bar district and still close to the airport
Comment from Hotel Management
26 Dec 2024 by Ashlea, Hotel Management
Dear AshleaWe appreciate the time you took to leave us your comment and evaluate your experience with us.For the Sonetto hotel it was a pleasure to be able to meet your expectations and we will continue to improve to provide a better quality of service.Once again we thank you for your stay and your trust in us and we look forward to seeing you on a future stay.Kind regards Team Sonetto
by A verified traveler from ANAHIEM
Posted 6 Dec 2024
Comment from Hotel Management
12 Dec 2024 by eunhee, Hotel Management
Estimado AntonioLe agradecemos el tiempo que se tomó para evaluar su experiencia con nosotros.Para el hotel Sonetto fue un agrado poder llenar sus expectativas y seguiremos mejorado para dar una mejor calidad de servicio.Nuevamente le agradecemos su estadía y su confianza en nosotros y le esperamos en una futura estadía.Saludos cordiales Equipo Sonetto
by A verified traveler
Posted 28 Nov 2024
Liked all. Could have electrical adaptation. Would visit again.
Comment from Hotel Management
12 Dec 2024 by william, Hotel Management
Dear WilliamWe appreciate the time you took to leave us your comment and evaluate your experience with us.For the Sonetto hotel it was a pleasure to be able to meet your expectations and we will continue to improve to provide a better quality of service.Once again we thank you for your stay and your trust in us and we look forward to seeing you on a future stay.Kind regards Team Sonetto
by A verified traveler
Posted 15 Nov 2024
Everyone and everything was very nice. I would return.
Comment from Hotel Management
12 Dec 2024 by william, Hotel Management
Dear WilliamWe appreciate the time you took to leave us your comment and evaluate your experience with us.For the Sonetto hotel it was a pleasure to be able to meet your expectations and we will continue to improve to provide a better quality of service.Once again we thank you for your stay and your trust in us and we look forward to seeing you on a future stay.Kind regards Team Sonetto
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Sonetto , Hotel Management
Estimado ( ). Le agradecemos el tiempo que se tomó para dejarnos la evaluación de su experiencia con nosotros. Para nosotros fue de agrado su estancia y sin duda seguiremos mejorado para dar una mejor calidad de servicio. Nuevamente le agradecemos su estadía y su confianza en nosotros y le esperamos en una futura estadía. Saludos cordiales
by A verified traveler
Posted 10 Aug 2024 on Hotels
Comment from Hotel Management
21 Aug 2024 by Equipo Sonetto, Hotel Management
Estimada Sandra Lamentamos profundamente que su estadía no fuera de su agrado. Pero como equipo estamos día a día intentando mejorar tanto nuestras instancias como también nuestros protocolos.Su nota y sus comentarios son muy valiosos para nosotros en nuestro afán de mejorar.Esperamos que en un futuro pueda volver confiar en nosotros.Le aseguramos que intentaremos mejorar su experiencia.Saludos cordialesEquipo Sonetto
by A verified traveler
Posted 18 Jun 2024
Over all the experience was great, but they didn’t fix my cable throughout my whole stay, so it was a boomer.
Comment from Hotel Management
19 Jun 2024 by Equipo Sonetto, Hotel Management
EstimadoLamentamos profundamente que su estadía no fuera de su agrado. Pero como equipo estamos día a día intentando mejorar tanto nuestras instancias como también nuestros protocolos.Su nota y sus comentarios son muy valiosos para nosotros en nuestro afán de mejorar.Esperamos que en un futuro pueda volver confiar en nosotros.Le aseguramos que intentaremos mejorar su experiencia.Saludos cordiales Equipo Sonetto
by A verified traveler
No complaints
Posted 10 May 2024 on HotelsFor the price, very good stay, staff was courteous and the breakfast was okay...my only complaint is it would have been nice to have a coffee machine in the room, maybe a refrigerator or a microwave, but like I said, for the price, pretty cool hotel, located near train station....Thank you
Comment from Hotel Management
17 May 2024 by Sonetto , Hotel Management
Estimado JulioLe agradecemos el tiempo que se tomó para dejarnos su comentario y evaluar su experiencia con nosotros.Para el hotel Sonetto fue un agrado poder llenar sus expectativas y seguiremos mejorado para dar una mejor calidad de servicio.Nuevamente le agradecemos su estadía y su confianza en nosotros y le esperamos en una futura estadía.Saludos cordiales
