Ratings based on 982 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Wonderful location!
Comment from Hotel Management
27 Nov 2024 by Guest Relations, Hotel Management
Thank you for highlighting our fantastic location. We are delighted it contributed to your positive experience.We hope to welcome you back soon and continue to provide you with a memorable stay!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Guest Relations, Hotel Management
Gracias por dejarnos su calificación. Nos alegra saber que su experiencia fue mayormente positiva. Sin embargo, lamentamos que algunos aspectos no hayan cumplido completamente con sus expectativas. Agradecemos su feedback y esperamos poder brindarle una mejor experiencia en su próxima estancia.
by A verified traveler
Posted 15 Nov 2024
The hotel is in an excellent location. Very safe and close to dining and shopping as well as metro stations. The room was spacious and had a mini kitchen which was great for breakfast items. The staff at the front desk, restaurant, breakfast roof top restaurant, cleaners etc were all great. The hotel is clean and comfortable, but a bit run down. The beds and linens were very good and there was always hot water. The breakfast that was included was so practical and had a decent dejection of items. The pool area could a bit of beautifying, but it works.
Comment from Hotel Management
18 Nov 2024 by Guest Relations, Hotel Management
Thank you for sharing your experience with us! We're delighted to know that you enjoyed our excellent location, spacious room with a convenient mini kitchen, and the attentive service from our front desk, restaurant, and housekeeping teams. It's wonderful to know that the comfort of our beds, linens, and reliable hot water met your expectations.We appreciate your feedback about the hotel’s condition and the pool area. Your comments help us identify areas for improvement to enhance our guests’ experience. It’s great to hear that the included breakfast added value to your stay, and we’re glad you found the selection satisfying.We hope to have the pleasure of welcoming you back for another enjoyable visit in the future!
by A verified traveler
Posted 30 Aug 2024
Comment from Hotel Management
30 Aug 2024 by Guest Relations, Hotel Management
Dear Guest,Thank you for your evaluation. We are glad to know that you enjoyed your stay with us.We hope to welcome you back soon.
by A verified traveler
Posted 30 Aug 2024 on Hotels
Very friendly stuff. All you need is there and available. Very nice breakfast with a lot of fruit. Room cleaned every day which is very rare these days
Comment from Hotel Management
30 Aug 2024 by Guest Relations, Hotel Management
Dear Guest,Thank you for your kind words. We are delighted to hear that you found our staff very friendly and that everything you needed was readily available. It's great to know that you enjoyed our breakfast, especially the variety of fruit, and appreciated the daily room cleaning service. We look forward to welcoming you back on your next visit.
by A verified traveler
Posted 19 Aug 2024 on Hotels
Comment from Hotel Management
20 Aug 2024 by Guest Relations, Hotel Management
Estimado Huésped,Estamos muy contentos al saber que su estancia fue genial en todos los aspectos. ¡Gracias por compartir su experiencia positiva! Esperamos muy pronto recibirlo nuevamente para brindarle otra estancia excepcional. Muchas gracias por su tiempo y preferencia.
by A verified traveler
Posted 18 Aug 2024 on Hotels
Comment from Hotel Management
20 Aug 2024 by Guest Relations, Hotel Management
Estimado Huésped,Agradecemos su tiempo y preferencia. Esperamos muy pronto volver a recibirlo para brindarle otra estancia excepcional.
by A verified traveler
Posted 10 Aug 2024 on Hotels
Comment from Hotel Management
12 Aug 2024 by Guest Relations, Hotel Management
Estimado Huésped,Agradecemos su tiempo y preferencia. Esperamos tener el placer de recibirlo muy pronto en su próxima visita para brindarle otra estancia memorable.
by A verified traveler from Guayaquil
Posted 30 Jul 2024
Great location, near shopping a good food, also safe for walk with the family
Comment from Hotel Management
30 Jul 2024 by Guest Relations, Hotel Management
Dear Guest,Thank you very much for your kind comments. We are pleased to hear that you found our location excellent and convenient, and that you enjoyed the proximity to shops and dining options. We are also glad to know that you felt safe walking with your family.Our goal is to provide a pleasant and comfortable experience for all our guests, and your feedback is very valuable to us. We look forward to the pleasure of welcoming you back in the future.
by A verified traveler
Posted 22 Jul 2024
Comment from Hotel Management
12 Aug 2024 by Guest Relations, Hotel Management
Estimado Huésped,Muchas Gracias por compartir su evaluación.Nos alegra saber que disfrutó de su estancia con nosotros.Esperamos tener la oportunidad de recibirlo nuevamente muy pronto en su próxima visita.
