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Hotel Novotel Santiago Vitacura

4.0 star property
Family-friendly Santiago hotel in Vitacura with a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Novotel Santiago Vitacura

Front of property - evening/night
Premium bedding, pillowtop beds, minibar, in-room safe
Indoor pool
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Gym
    Gym
The price is P4,863
P4,863 total
includes taxes & fees
Dec 22 - Dec 23

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 Queen Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Twin Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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P7,448 total
includes taxes & fees
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About the neighborhood

Map
Av Americo Vespucio Norte 1630, Vitacura, Santiago, Region Metropolitana, 7630340

What's nearby

  • Parque Arauco Mall - 15 min walk - 1.3 km
  • Bicentennial Park - 19 min walk - 1.6 km
  • KidZania Santiago - 4 min drive - 3.5 km
  • Clinica Alemana - 6 min drive - 5.5 km
  • Costanera Center - 6 min drive - 5.8 km

Getting around

  • Military Academy Station - 4 min drive
  • Parque Almagro Station - 14 min drive
  • Santiago Intl. Airport (SCL) - 38 min drive

Restaurants

  • ‪El Honesto Mike-Vitacura - ‬3 min walk
  • ‪Hotel Río Bidasoa - ‬4 min walk
  • ‪Pizzeria Tio Tomate - ‬5 min walk
  • ‪Vitacura - ‬3 min walk
  • ‪Vietnam Discovery - ‬4 min walk

About this property

Hotel Novotel Santiago Vitacura

Upscale family-friendly hotel near Parque Arauco Mall
Located close to Ralli Museum and KidZania Santiago, Hotel Novotel Santiago Vitacura provides a terrace, a garden, and a playground. The on-site international cuisine restaurant, 365, offers breakfast, lunch, dinner, and garden views. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), bike rentals, and luggage storage
  • Multilingual staff, a water dispenser, and a reception hall
  • Concierge services, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 144 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 42-inch LCD TVs with cable channels
  • Separate sitting areas, daily housekeeping, and desks

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 14,200 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 365
  • 365

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Free children's club
  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Free children's club
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (2,508 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from January 30 2024 to October 31 2024 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 10000 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CLP 30000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 14200 per person
  • Pet fee: CLP 10000 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 30000.0 per night
  • A facilities fee includes use of: sauna; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Novotel Santiago Vitacura
Novotel Santiago Vitacura
Novotel Santiago Vitacura Hotel Santiago
Santiago Novotel
Novotel Santiago Vitacura
Hotel Novotel Santiago Vitacura Hotel
Hotel Novotel Santiago Vitacura Santiago
Hotel Novotel Santiago Vitacura Hotel Santiago

Frequently asked questions

Does Hotel Novotel Santiago Vitacura have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hotel Novotel Santiago Vitacura?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Hotel Novotel Santiago Vitacura on Dec 22, 2024 start from P 4,863.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Novotel Santiago Vitacura pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a fee of CLP 10000 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Novotel Santiago Vitacura?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Novotel Santiago Vitacura?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Novotel Santiago Vitacura located?

This family-friendly Santiago hotel is located near the airport, within 1 mi (2 km) of Ralli Museum, Parque Araucano, and Parque Arauco Mall. Bicentennial Park and KidZania Santiago are also within 1 mi (2 km). Military Academy Station is 25 minutes by foot and Alcantara Station is 26 minutes.

Hotel Novotel Santiago Vitacura Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 244 out of 551 reviews" "
Rating 8 - Good. 204 out of 551 reviews" "
Rating 6 - Okay. 60 out of 551 reviews" "
Rating 4 - Poor. 29 out of 551 reviews" "
Rating 2 - Terrible. 14 out of 551 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Xiaodong

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good price, service and location.
Stayed 4 nights in Nov 2024

8/10 Good

Tim

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

ALVARO, Barranquilla

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All. Wry good, I will return
Stayed 2 nights in Aug 2024

10/10 Excellent

MANOJ

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Cleanliness
Cayó mucho la calidad en comparación al pasado
La limpieza de la habitación dejó mucho por desear... la ropa de baño a veces tenía buena calidad y otras pésima. Además, el último día tuve un problema con el WC y tuve que cambiarme de habitación.
Stayed 6 nights in May 2024

10/10 Excellent

JOSE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
UN GRAN HOTEL
AGRADEZCO SU EXCELENTE ATENCION HACIA MI HIJA CAROLINA CABALLERO. MUCHAS GRACIAS
Stayed 6 nights in Apr 2024

10/10 Excellent

Mylene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a bit out of the way. It’s about a 20 walk to the nearest mall (where I took the hop on/hop off bus. But I walked around the the nearby restaurants by myself (female) and never once felt unsafe. The staff were really great and the room was really clean and comfortable. Totally recommend if you don’t mind being away from the action.
Stayed 4 nights in Apr 2024

6/10 Okay

Andre

Business traveler
Liked: Cleanliness, staff & service
Not best choice for now
The hotel is 20 years old and you can see that in the room and amenities. The bathroom is dated and stained. Noise from 9 am through 6 pm. The 6th flour is under renovation so it was not a pleasant stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for the comfortable stay
Great location. Within close walking proximity to malls. Long walk to Centro, but has nice views along the way. The staff this morning was so extra helpful. I dont have the Uber App. But one of the staff found a way to Uber me to the airport in time. Top notch customer sevice!
Stayed 2 nights in Feb 2024

10/10 Excellent

PHOEBE, Verona

Traveled with group
I would like to suggest adding a sink in the toilet room. This will make it much more convenient.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly and helpfu, recommeding and explaining the attractions, ATM, public transportions, and supermarkets. Let me stay till 2 pm without additional charge since my flight was departuring at night.
Stayed 1 night in Jan 2024

10/10 Excellent

Benedict

Liked: Staff & service, room comfort
Very considerate for traveler's comfort
Very good friendly service. Very considerate and thoughtful to offer customers' extra comfort during their trip
Stayed 1 night in Jan 2024

10/10 Excellent

Oscar Antonio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Andrea

Stayed 5 nights in Nov 2023

10/10 Excellent

Yuehui

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff.
Stayed 3 nights in Oct 2023

10/10 Excellent

Olga

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Francisco J

Liked: Cleanliness, staff & service, property conditions & facilities
very accesible facility, friendly and attentive staff. great rooms with ample space
Stayed 2 nights in Jun 2023

10/10 Excellent

Augusta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención. Gracias

8/10 Good

Margarita

Stayed 1 night in Jan 2023

8/10 Good

Galina

Liked: Staff & service

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Location and the cleanliness of the rooms. I did not like the service at the restaurant, and the cold coffee all the time during the breakfast.
Stayed 7 nights in Aug 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I the room service it was very nice
Stayed 2 nights in Jul 2021

4/10 Poor

Joeri

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Time to refurbish !
The rooms were for sure not luxurious when this hotel opened a few years ago… but they were probably meeting the quality requirements of Novotel, a 4 stars cost effective brand (with quite basic standards). Nevertheless, I am afraid not any refurbishment has been carried out since then and until the rooms are not renewed, guests will still be disappointed by their experience, below the legitimate expectations they could have
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good and all the covid measures with high standard
Stayed 1 night in Mar 2021