Ratings based on 242 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
Wonderful hotel in a great area.
Comment from Hotel Management
27 Dec 2024 by Gabriel Maestracci, Hotel Management
dear Rosalie, thank you for your review, we love the downtown area! its full of culture and life! just like our house, we hope you come back!
by A verified traveler
Posted 8 Dec 2024
We had a wonderful time and the staff went out of their way to assure a comfortable attentive stay
Comment from Hotel Management
27 Dec 2024 by Gabriel Maestracci, Hotel Management
Thank you so much for your lovely feedback! We’re thrilled to hear that you had a wonderful time and that our team made sure you had a comfortable and attentive stay. We hope to welcome you back for another amazing experience!
by A verified traveler
Posted 6 Dec 2024
Hotel Magnolia is an amazing hotel located in a beautiful neighborhood in Santiago. The staff are amazing and the hotel itself is an architectural masterpiece. The rooms are spacious, especially the shower. The rooftop bar is wonderful. I highly recommend Hotel Magnolia!
Comment from Hotel Management
27 Dec 2024 by Gabriel Maestracci, Hotel Management
Thank you for your incredible review! We’re so happy to hear that you enjoyed our beautiful neighborhood, the spacious rooms, and the rooftop bar. Your kind words about our staff and the architecture mean the world to us. We truly appreciate your recommendation and can’t wait to welcome you back to Hotel Magnolia soon!
by A verified traveler
Posted 4 Dec 2024
The hotel was beautiful- an old mansion wonderful restored. We loved the roof top garden and the lobby area to sit and have a glass of wine. The front desk, bell man and concierge were all excellent- very helpful, efficient, professional and with a smile.
The room was very nice but the Wifi was a little iffy and the A/C quite loud. But other than that a great place to stay.
Comment from Hotel Management
27 Dec 2024 by Gabriel Maestracci, Hotel Management
Thank you for sharing your wonderful feedback! We’re so glad to hear you enjoyed the charm of our restored mansion, the rooftop garden, and our lobby area. It’s great to know that our front desk, bellman, and concierge team made a positive impression.We’re sorry to hear about the issues with the Wi-Fi and A/C, and we’ll certainly look into these to ensure they’re addressed. We truly appreciate your understanding and hope to welcome you back for another fantastic stay!
by A verified traveler
Posted 2 Dec 2024
The staff was friendly, pleasant and made me feel quite welcome.
Comment from Hotel Management
27 Dec 2024 by Gabriel Maestracci, Hotel Management
Thank you for your kind words! We’re so happy to hear that our team made you feel welcome and taken care of. It’s always our goal to provide a warm and friendly experience for our guests. We look forward to welcoming you back soon!
by A verified traveler
Posted 23 Nov 2024
This is a nice property with a fun and funky interior design. Loved the room top bar!
Comment from Hotel Management
27 Dec 2024 by Gabriel Maestracci, Hotel Management
Thank you for your great feedback! We’re thrilled to hear that you enjoyed our unique interior design and had a great time at the rooftop bar. We hope to welcome you back soon for another fun and funky stay!
by A verified traveler
Posted 23 Nov 2024
Great stay in a nice central area of Santiago
Comment from Hotel Management
27 Dec 2024 by Gabriel Maestracci, Hotel Management
Thank you for your feedback! We’re so glad you had a great stay and enjoyed our central location in Santiago. We hope to welcome you back soon for another wonderful experience!
by A verified traveler from Thornhill
Posted 17 Nov 2024
The staff were very friendly and helpful, dinner recommendations and reservations, arranging airport pickup and taxi rides. We attended a complimentary wine tasting event. Easy walking access to museums, cathedral, artisans. The room was spacious and comfortable.
Comment from Hotel Management
27 Dec 2024 by Gabriel Maestracci, Hotel Management
Thank you for your wonderful review! We’re delighted to hear that our team was able to assist with dinner recommendations, reservations, and airport arrangements. It’s great to know you enjoyed the wine tasting event and found our location convenient for exploring the local sights. We’re also happy that your room was comfortable and spacious. We look forward to welcoming you back for another amazing stay!
by A verified traveler
Posted 8 Nov 2024
Hotel Magnolia is a gem of a hotel. The building has beautiful touches all around.The staff were helpful and friendly (answering our questions before we checked in). The rooms were the three Cs - cozy, comfortable and clean. At times, the lighting was moody / dark but it adds to the vibe of the place. The location is great as you can walk to museums, restaurants and shops. Breakfast was included and it was decent. However the on site restaurant dinner options were delicious.
When we checked out we were gifted beautiful cookies to go. Would definitely recommend.
Comment from Hotel Management
14 Nov 2024 by Gabriel Maestracci, Hotel Management
Thank you for your wonderful review! We’re thrilled to hear that you enjoyed so many aspects of your stay with us, from the cozy charm of our rooms to the unique character of our historic building. It’s great to know that our team made a positive impression even before you arrived, and that our location allowed you to explore Santiago with ease. We appreciate your feedback about the lighting and are pleased it added to your experience. We’re also glad you enjoyed the flavors of our dinner menu and the little sweet surprise at checkout! Your recommendation means a lot to us, and we hope to welcome you back to Hotel Magnolia in the future!
by A verified traveler
Posted 6 Nov 2024
Awesome hotel, awesome service! Awesome location!
Comment from Hotel Management
14 Nov 2024 by Gabriel Maestracci, Hotel Management
Awesome guest my friend! thank you very much for the feedback! Magnolia is your house!
