Ratings based on 160 Verified Reviews

4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 Dec 2024
What a beautiful delightful and tucked away property. The team took great care of us and the hotel is stunning. The care and design is detailed, this boutique hotel was what we hoped for and more. To have it be Eco-Friendly and for that to be a feature was key. They share their practices and their eco practices are very real and make a real difference. Delighted to stay. Will stay again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Dec 2024
5 out of 5
by A verified traveler

Posted 2 Dec 2024
frendly
4 out of 5
by A verified traveler from Blue Island

Posted 1 Dec 2024
Good shower Soft bed but low Other seating is low If you have mobility issues, it's difficult to get in/out of bed and chairs Nice staff Amazing breakfast
5 out of 5
by A verified traveler

Posted 26 Nov 2024
We stayed one night. Room was very spacious, with lots of storage options, multiple USB ports for all the electronics, huge walk in shower, nice big bath towels. No was cloths available & also no tissue. Check in/out very quick. Good breakfast included. Quiet area, with some shops nearby .
4 out of 5
by A verified traveler

Posted 8 Nov 2024
Chic and artsy, Hotel Bidasoa is enjoyable. The room was comfortable and clean with a nice window box for lounging. Breakfast was great and the food at Casa Sanz (the resturant next door) is creative and delicious. Where the hotel falls short is in the room amenities. It only offers the basic towels and soap and the room is impacted a bit by noise. Staff are polite but not necessarily the friendliest. Overall a nice stay.
Comment from Hotel Management
12 Nov 2024 by Ruben, Hotel Management
Dear Annick, thank you for choosing to stay at Hotel Bidasoa and for sharing your feedback. We are delighted to hear that you enjoyed our chic and artsy atmosphere, comfortable room, and delicious breakfast. We appreciate your comments regarding the room amenities and noise, and we will definitely take them into consideration for future improvements. Our team strives to provide a polite and welcoming service to all our guests. We hope to have the opportunity to welcome you back for an even better experience. Warm regards, Hotel Bidasoa Management
5 out of 5
by A verified traveler

One of my favourites

Posted 29 Sep 2024 on Hotels
An all round great hotel. Great staff, great food, rooms comfortable.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Sep 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Sep 2024
5 out of 5
by A verified traveler

Excellent Hotel

Posted 11 Sep 2024 on Hotels
Really nice hotel, with character, a good bar and restaurant and friendly and helpful staff.