Ratings based on 74 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Excellent location, helpful staff
Posted 28 May 2024 on HotelsHostel staff are very friendly and accommodating. The location is excellent, next to the bohemian district and also close to Cerro Christobol. The metro station, intersecting both line 1 and 5 is within a couple of minutes of walking distance. We reached a few hours before the official checkin time, but we were given the room that was very helpful. The only problem we had was because of the heavy rain on the second day, there was some water leak from the ceiling in our room. But we were shifted to another room almost immediately after we reported.
by A verified traveler
Posted 31 Mar 2024 on Hotels
Comment from Hotel Management
10 May 2024 by Equipo Merced 88, Hotel Management
Hola, muchas gracias por tu calificación. Lamentamos que tu estadía no haya sido como esperabas. Recuerda siempre informarnos si podemos ayudarte durante tu estadía a mejorar en el momento! Saludos :)
by A verified traveler
Posted 28 Dec 2023 on Wotif
Merced 88 was a great hostel. Excellent service from staff, place was clean with great showers. Has large wooden lockers in rooms that you provide your own lock for (I'd imagine you have some on your luggage. Plenty of space in dorm rooms.
Conveniently located near a subway station so you can catch the Metro to the hostel from the airport (well you take the public bus to the nearest metro station first, but a lot cheaper than catching a taxi). Basic free buffet breakfast included (no bacon, sausages or things like that) but you get two boiled eggs, bread, cereal, juice, fruit. Next to a park with the best of the fountains/sculptures of Santiago out front. Not far from a large supermarket (go left out front door, stay on Merced, walk for about 6 or 7 minutes). Across the park and the Terminator 2 drain river thing behind, about a ten minute walk from the hostel is the Funicular which takes you up the mountain to the cable cars and religious character statues.
by A verified traveler
Posted 4 Jan 2023
I really enjoyed my stay, the staff was excellent. Juan and another gentlemen (I can’t remember his name at the moment) were really nice to meet and accompany for a little while at my stay. Thanks for all the hard work !
Comment from Hotel Management
9 Jan 2023 by Merced 88, Hotel Management
Hello, thank you very much for your comment, we are glad to know that you liked your stay with us and our attention. We wait for you in a next opportunity. Regards
by A verified traveler
Posted 22 Jun 2022 on Wotif
I really liked the professional services of the staff at the reception. Both Antonia and Dominique were excellent and greatly performed their jobs with utmost care and pleasing services. Other staff were also friendly and hard working as well. Thanks
Comment from Hotel Management
29 Jun 2022 by Merced 88, Hotel Management
Hello, thank you very much for your comment, we are glad to know that you liked your stay with us and our attention. We are waiting for you in a next opportunity :)
by A verified traveler
Supportive & helpful front desk staff
Posted 24 Dec 2021 on HotelsFront desk staff gave lots of resourceful information prior to arrival. They were responsive and helpful. On arrival, it was a little challenge to identify the hostel as there was no sign and the door was closed.
They explained the reason and also advised on the safety when going out.
They supported how to find PCR testing center. Nathan & Mila speak good English and respond quickly whenever I sent them a message. I was very thankful for their excellent service.
Comment from Hotel Management
26 Dec 2021 by Merced 88, Hotel Management
Hello, thank you for your comment, we are happy to know that you liked your stay with us and our attention. We wait for you in a next opportunity. Greetings!
by A verified traveler
Buena atención
Posted 26 Nov 2021 on HotelsLa atención muy amable, es lo único que puedo destacar
Comment from Hotel Management
1 Dec 2021 by Merced 88, Hotel Management
Hola Rene, lamentamos que tu estadía no haya sido de tu agrado. Recuerda que cualquier cosa siempre puedes acercarte a recepcón, estaremos encantados de poder ayudarte. Saludos
by A verified traveler
Posted 29 Nov 2019
Now is not the time to stay here. It is completely defaced, I got tear gassed from the protest out of my room, it is so loud as it’s right in the middle of the revolution... This place had no disregard for its guest as I kept being told it’s fine when other places I dined at always offered transportation. Very cute room but the floors were so dirty I had to wash my feet and then tip toe to bed so I didn’t have dirty feet in the bed (should’ve wore slippers). Just not a good stay besides the kind front desk people.
Comment from Hotel Management
12 Dec 2019 by Eduardo, Hotel Management
Dear guest. It is a shame that we are under complicated circumstances and we are very sorry if you had any bad experience in the hostel. We are not having a revolution around us, there are small protests around the hostel and it is quite safe to be around the area, the police is always here. We thank you for staying with us and we hope to see you again on a better weather. Cheers.
by A verified traveler from Campbell CA
Posted 22 Oct 2019
Great value for the money. The kind of place you stay when you are young & idealistic & broke. Not necessarily for traveling retired grandparents.
Comment from Hotel Management
12 Nov 2019 by Merced 88, Hotel Management
Thank you for leaving us your comment, we are glad you liked your stay with us. Despite being a hostel we have received many adult people who have felt comfortable with us.
We hope to see you again soon.
Best regards
by A verified traveler
Posted 9 Oct 2019
Comment from Hotel Management
20 Oct 2019 by Eduardo, Hotel Management
Muchas gracias por dejar una puntuación de nuestro hostal. Nos alegra ver que le gusto su estadía. Por favor visítenos nuevamente a futuro. Saludos.
