Ratings based on 178 Verified Reviews

4.1 out of 5
89% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from San Jose

Great location

Posted 23 Apr 2018
It was really bad experience with the wifi connection, for me it very necessary the internet cuz I had to work over there, but it was impossible to do. I can recommend the place. It so many other similar places in Santiago center with much better service.
4 out of 5
by Ivan

This traveler left a rating score only Posted 6 Jan 2018 on Hotels
4 out of 5
by Joseph

Excellent

Posted 26 Dec 2017 on Hotels
Once we found the apartment where the reception was situated, the rest of the stay was excellent with regard to space, comfort, cleanliness, facilities and location.
2 out of 5
by A verified traveler

Posted 29 Oct 2017
Room was not at all as the offered. Instead of a double bed, it was to single beds put next to each other.
3 out of 5
by Richard

Chileapart

Posted 19 Apr 2017 on Hotels
The apartment was ok, the facilities were minimal, i.e. 2 glasses, 2 plates etc but unfortunately the street was VERY noisy even with the doors closed. The aircon only worked in the lounge which made the bedroom quite hot during the night.
5 out of 5
Recommended
for Everyone
by A verified traveler from Marshall Islands

Perfect location for a Great Stay

Posted 9 Mar 2017
Ten day stay in Santiago, before heading south. First thing is that the hotel staff are very friendly and helpful. The rooms are laid out well. There is even a fairly large well stocked grocery store located on the street level of the building. Being in the heart of El Centro district, everything from nice restaurants to government offices and unique shopping are close by. Street musicians roam the street. I always felt save, just watch where you lay down your bag (as in any big city in the world). I will be going back there on my next visit to Santiago.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted 16 Feb 2017
Great place to stay. Cute, clean with a great price. Love it
4 out of 5
Recommended
for Everyone
by A verified traveler from Queretaro, Mexico

Excelente ubicación y personal

Posted 31 Jul 2016 on Travelocity
Pros: ubicación y conveniencia
Cons: mantenimiento y limpieza
Location: excelente ubicación para visitar Palacio de Bellas Artes, Museo Precolombimo, Catedral, Palacio de la Moneda y todo el centro historico
Excelente ubicación, ubicado en el centro de la ciudad a poca distancia de las principales atracciones turísticas históricas y museos de la Capital. Su personal de recepción muy amables y siempre dispuestas a ayudar en todas las peticiones y dudas. Estuvimos hospedados en dos habitaciones diferentes la 814 con vista a la calle de Merced de la cual tuvimos que pedir cambio pues esta calle de Merced es sumamente ruidosa; esta habitación también requiere mantenimiento pues esta algo maltratada y un poco sucia. Fuimos cambiados a la 819 supertranquila y sin ruido pues tiene vista interior, mucho mejor mantenida y limpia. Las habitaciones cuentan con refrigerador, cocina y aunque pequeñas son muy confortables
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to subway, restaurants, museums,

Posted 24 Jul 2016
Chileapart is a very convenient place for tourists. Rooms are very comfortable. Chileapart location in Santiago's center was the most important thing for me. Also there is a Supermarket downstairs.
2 out of 5
by A verified traveler from Tampa, Florida

Good location, but room was filthy.

Posted 12 Apr 2016
Pros: Location and plenty of water pressure.
Cons: Clean it up. This is by far the filthiest place I've ever stayed.
Location: Great restaurants and things to see and do within walking distance.
The hotel is located close to plenty of restaurants and places to go. You must speak the language since there is no staff there to help you with anything in English. There are people that live there that have animals and they are very noisy at very early hours.