Ratings based on 15 Verified Reviews

3.5 out of 5
75% of guests recommend
2.9 Room cleanliness
3.3 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

The worst stay in my two week vacation

Posted 10 Dec 2018 on Hotels
It is a big mistake teo book this place for three nights. I thought it is not big street but street noise day and night, plus street light conmercial lights so bright. We booked from hotels.com, which says air conditioning, multilingual, all are lies. The bedding sheets/towles are cheap materials and feel not clean. The kichen stove is not functinal. We contacted hotel manager, who said hotels.com has wrong information and should be corrected. The only thing good is the location, which near many museums, metro station.
1 out of 5
by A verified traveler from New York

Expedia confirmed reservation but no room availabl

Posted 12 Nov 2015
Pros: Nothing
Cons: Everything from front desk to management
Location: Shady downtown area with several strip clubs across the street
I arrived at 9 PM with an Expedia confirmed reservation and hotel claimed to have nothing on file or any knowledge of reservation. Was asked to find accommodations at a another place but no guidance or help was offered. Still trying to get a refund from Expedia on charges already processed although services were not provided. Not sure who to believe on this horrible experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from argentina

exelente ubicacion

Posted 19 Dec 2016
Pros: todo perfecto
Cons: limpieza mas afondo al menos una vez x semana
Location: ubicacion exelenteeee
todo perfecto mejoraria un poco la limpieza si bien cambiaban las toallas todos los dias hacian la cama pero cada tanto levantaria la alfombra !!!! pero boludeses pase una jornada de 5 dias muy positivo todo
3 out of 5
by João Paulo from Brasília

Bom para uma pernoite

Posted 18 Apr 2014 on Hotels
Tranquilo e espaçoso onde se tem uma boa noite de sono
3 out of 5
by A verified traveler

EL FORMULARIO DEBE PERMITIR MAS RESPUESTAS

Posted 20 Nov 2012 on Hotels
INOLVIDABLE, TRATARE DE VISITAR MAS VECES SANTIAGO DE CHILE Y DE EMPAPARME MAS DE SU CULTURA
4 out of 5
by A verified traveler

el Centro de Santiago maravilloso

Posted 9 May 2012 on Hotels
5 out of 5
by A verified traveler from Nova Petrópolis/RS

Apart Hotel Augustinas Plaza/Saniago

Posted 28 Feb 2012 on Hotels
Excelente. Ótima localização e serviços, confortável, instalações adequadas. ótima relação custo benefício.
3 out of 5
by A verified traveler from sao paulo

limpeza a desejar

Posted 23 Feb 2012 on Hotels
O hotel e bom o que deixa muito a desejar e a falta de ventilador ou ar condicionado e a limpeza e muito ruim se conseguirem, melhorar isso fiacara bem legal.
3 out of 5
by A verified traveler from Rio de Janeiro

Posted 12 Jan 2012 on Hotels
O Apart é bem localizado, o predio é também comercial. Fiquei do dia 21/12/11 à 02/01/12, os dias estavam quentes e faltou um ar refrigerado ou um bom circulador de ar. Como ponto de apoio para ir para Mendonza, Valparaiso e Vina Delmar até que foi um bom preço.
4 out of 5
by A verified traveler from Rio de Janeiro - Rj

Limpeza

Posted 5 Jan 2012 on Hotels
A limpeza poderia ser melhor. Sugiro instalação de barra de proteção no box do banheiro, para evitar queda.
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