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Aparthotel

Altura Suites

4.0 star property
Aparthotel with free parking, a short walk to Plaza de Armas

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Photo gallery for Altura Suites

Full-size fridge, microwave, oven, stovetop
Sundeck
1 bedroom, in-room safe, individually furnished, iron/ironing board
1 bedroom, in-room safe, individually furnished, iron/ironing board
1 bedroom, in-room safe, individually furnished, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Breakfast available
  • Outdoor Space
  • Parking included
  • Laundry
  • 24/7 front desk

Room options

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Showing 2 of 2 rooms

View all photos for Comfort Loft

1 bedroom, in-room safe, individually furnished, iron/ironing board

Comfort Loft

Highlights

Separate sitting area
Individually furnished
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Separate bedroom
Free extra futon mattress
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Apartment

1 bedroom, in-room safe, individually furnished, iron/ironing board

Apartment

Highlights

Separate sitting area
Individually furnished
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Separate bedroom
Free extra futon mattress
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

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About the neighborhood

Map
Merced 562, departamento 1006A, Santiago, Region Metropolitana, 8320148

What's nearby

  • Santa Lucia Hill - 2 min walk - 0.2 km
  • Plaza de Armas - 7 min walk - 0.7 km
  • Santiago Town Square - 7 min walk - 0.7 km
  • Palacio de la Moneda - 16 min walk - 1.4 km
  • Medical Center Hospital Worker - 19 min walk - 1.6 km

Getting around

  • Bellas Artes Station - 2 min walk
  • Parque Almagro Station - 4 min drive
  • Santiago Intl. Airport (SCL) - 19 min drive

Restaurants

  • ‪Everyday Sushi - ‬1 min walk
  • ‪Café Mosqueto - ‬1 min walk
  • ‪New Horizon - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Thai Express - ‬1 min walk

About this property

Altura Suites

Aparthotel with free parking, a short walk to Plaza de Armas
This smoke-free aparthotel features laundry facilities, a 24-hour front desk, and a convenience store. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a front-desk safe. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a TV comes with satellite channels, and guests can also appreciate conveniences like a sitting area and a dishwasher. Housekeeping is not available.
Altura Suites offers 20 accommodations with safes and hair dryers. These individually furnished accommodations have separate sitting areas. Satellite television is provided. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Portuguese, Spanish

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Property amenities

Ski

  • Ski shuttle nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking; reservations required
  • Ski shuttle nearby
  • Free self parking on site
  • Limited onsite parking

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: USD 5 for adults and USD 5 for children

Bedrooms

  • Bedroom
  • Free extra futon

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 32-inch TV with satellite channels

Outdoor areas

  • Garden

Laundry

  • Laundry facilities

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Free local calls
  • Grocery/convenience store
  • Iron/ironing board on request
  • No housekeeping service
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In a business district
  • In a historical district
  • In the city center
  • Near a metro station

Things to do

  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • 22 floors
  • 4 buildings
  • Built in 2010
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 5 for adults and USD 5 for children
  • Crib (infant bed) fee: USD 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Parking height restrictions apply

Property is also known as

Altura Suites
Altura Suites Aparthotel
Altura Suites Aparthotel Santiago
Altura Suites Santiago
Altura Suites Apartment Santiago
Altura Suites Apartment
Altura Suites Santiago
Altura Suites Aparthotel
Altura Suites Aparthotel Santiago

Frequently asked questions

Is Altura Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Altura Suites?

Self parking is free at this property.

What time is check-in at Altura Suites?

Check-in start time: 3 PM; Check-in end time: noon.

What time is check-out at Altura Suites?

Check-out is at noon.

Where is Altura Suites located?

Located in Downtown Santiago, this aparthotel is within a 10-minute walk of Lastarria District and Plaza de Armas. Palacio de la Moneda and Medical Center Hospital Worker are also within 1 mi (2 km). Bellas Artes Station is only a 2-minute walk and Santa Lucia Station is 7 minutes.

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Altura Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 413 out of 1119 reviews
Rating 8 - Good. 455 out of 1119 reviews
Rating 6 - Okay. 152 out of 1119 reviews
Rating 4 - Poor. 54 out of 1119 reviews
Rating 2 - Terrible. 45 out of 1119 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10

Não
Stayed 2 nights in Mar 2020

6/10

Stayed 9 nights in May 2020

6/10

En general buena normal pero la tv no funcionó y nadie fue capaz de dar una solución
Stayed 1 night in Apr 2020

2/10

Stayed 3 nights in Mar 2020

6/10

Práctico departamento muy buena ubicación solo es muy necesario disponer del equipo A/C operativo en el departamento no funcionó y no hubo respuesta al requirimiento
Stayed 1 night in Mar 2020

2/10

Stayed 3 nights in Mar 2020

10/10

Great place near the city center, helpful English speaking staff, very clean and comfortable rooms
Stayed 1 night in Mar 2020

6/10

Stayed 2 nights in Mar 2020

4/10

El departamento en general es completo y a primera vista cómodo por su espacio, aunque su cama y futón están realmente viejos y son muy incómodos, y la suite no tenía TV en la habitación (estaban las perforaciones y el cable suelto) El edificio tiene mucha seguridad de acceso (condominios Infinito) y esta en una muy buena ubicación en el centro de la ciudad. Pero el gran problema de este hospedaje es que NO TIENE AIRE ACONDICIONADO (ni calefacción). El único aparato disponible para refrescar la suite era un pequeño ventilador de esritorio. La verdad que este faltante es inadmisible en un hospedaje catalogado como 3 estrellas!!! Sobre todo en una ciudad como Santiago en donde en verano las tempraturas superan cómodamente los 30 grados (33 el día de mi Check In). y el mismo día a la mañana 14, Cuando fui a reclamar, en recepción me dijeron que ninguna Suite poseía Aire acondicionado, por lo que les indiqué que cancelaría mi reserva para buscar otro hospedaje. Ellos lo aceptaron y me pidieron que me comunique con hotels.com/Expedia para el reembolso. Ahora desde hotels.com me indican que el establecimiento NO acept{o reembolsar nada y ellos tampoco se hacen responsables. Mala fe del establecimiento y mala fe de hotels.com que cataloga este departamento como 3 estrellas. En el mismo edificio hay muchos establecimientos que alquilan suites similares, pero con aire acondicionado Frio/calor.
Cocina completa; mesa alta con bancos
Habitación, cama King MUY incomoda, resortes vencidos
Living con futón inutilizable, se sienten las maderas al sentarte
NO habia TV en habitación, en fotos de su web las habitacipones tienen TV, no solo el Living.
Stayed 7 nights in Mar 2020

8/10

Lo bien situado que esta y la distribución del mismo. A tener en cuenta que fallan las tarjetas que hacen de llave para las puertas de acceso al edificio.
Stayed 3 nights in Mar 2020

2/10

Stayed 1 night in Mar 2020

8/10

Great room and standard, however, no ac in my room, good to know.
Stayed 7 nights in Mar 2020

8/10

Sijainti on hyvä, paljon nähtävää kävelymatkan päässä. Lähialue tuntuu turvalliselta. Kauppapalvelut ja ruokaravintolat kävelymatkan päässä.
Stayed 6 nights in Mar 2020

10/10

Had everything we need for a good stay in Santiago. Grocery very near as well as metro system, buses also.
Stayed 2 nights in Mar 2020

6/10

Great location but not very clean. Only one towel per person and if you want more you have to go to the office to get it. No air conditioning and only one fan.
Stayed 2 nights in Mar 2020

10/10

Staff goes all out to help. They have treated us very kindly during corona virus stresses.
Stayed 4 nights in Mar 2020

6/10

Problème pour entrer dans l'appartement car soucis avec les clefs donc on a atendu 45 minutes. Lit très confortable mais peu de pression dans la douche, petit salon ouvert sur la cuisine. Hôtel bien situė.
Stayed 2 nights in Jan 2020

8/10

Had full size fridge, electric tea pot and a nice view of the castle.
Stayed 6 nights in Feb 2020

8/10

Stayed 2 nights in Feb 2020

10/10

Não é um hotel, mas um flat. Não tem arrumação frequente, e o café da manhã é dispensável, melhor ir ao mercado ao lado e preparar no apartamento. Mas é moderno, o espaço é bom, e a manutenção adequada. A localização é excelente, no centro, perto de tudo mas razoavelmente quieto. O custo benefício é ótimo, especialmente viajando com família.
Stayed 7 nights in Feb 2020

10/10

Stayed 5 nights in Feb 2020

10/10

Stayed 5 nights in Feb 2020

10/10

It is a nice place to stay while visiting Santiago for a few days. It is in the heart of the historic part of the city. In walking distance to many landmarks. I stayed on the 22nd floor and the view from my balcony was amazing ! The unit didnot have an AC but didnot need it even during the summer months because of the breeze coming thru the windows. The hallways had food smell but didnot have any smell in my unit. The breakfast served in the mornings was excellent ! I recommend staying here.
Stayed 3 nights in Feb 2020

10/10

Third time stay at Altura the staff is awesome
Stayed 3 nights in Feb 2020

8/10

A recepção do local assusta ! Contudo, a acomodação é confortável. No meu quarto não tinha ar condicionado. Valeu
Stayed 1 night in Feb 2020