Ratings based on 39 Verified Reviews

4.4 out of 5
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Indianapolis

Posted 16 Sep 2024
This place is my favorite place to stay when in Santiago. The staff here is excellent. I dont speak Spanish very well (some say not at all), but they were able to make me feel welcomed and went out of their way to make sure i was well taken care of. This property is walkable to shopping, restaurants and the town square which is always busy. I will definitely stay here when i return in a few months. I was impressed from the time i checked in, to my check out.
Comment from Hotel Management
20 Sep 2024 by TEAM SDE, Hotel Management
Estimado KeithAgradecemos su comentario y apreciamos su valoración. Sus palabras nos hacen sentir orgullosos de nuestro trabajo.Esperamos recibirlo nuevamente.Saludos.
5 out of 5
by A verified traveler

Excellent hotel.

Posted 11 Feb 2024 on Hotels
Excellent hotel. Great room. Good bathroom. Located in centre of city on Independence Square. Friendly helpful staff.
Comment from Hotel Management
20 Feb 2024 by Maria Eugenia Gerrez, Hotel Management
hello Mr Mark we are so happy to know that you felt comfortable during your stayed. We really hope to have you back soon.Kind Regards,
5 out of 5
by A verified traveler

Posted 13 Sep 2022
Personal muy amable, excelente desayunó buffet, camas y almohadas muy cómodas.
Comment from Hotel Management
13 Sep 2022 by Mauricio, Hotel Management
Estimado Diego Elizalde,Deseando se encuentre muy bien, agradecemos y apreciamos el tiempo brindado en dejarnos sus comentarios acerca de su experiencia, la misma es vital para nuestra actividad. Esperamos que la habitación que le asignamos en su estadía haya sido de vuestro agrado, y con el mismo anhelo deseamos contar con vuestra presencia entre nuestros huéspedes, en su próxima visita a la Ciudad de Santiago del Estero.Lo saluda muy Atentamente,Mauricio SeccoDirector NH Santiago del Estero
5 out of 5
by A verified traveler

Posted 18 Jul 2022 on Hotels
Comment from Hotel Management
13 Sep 2022 by Mauricio, Hotel Management
Muchas gracias Sr. Donald por elegir NH Santiago del Estero para su estadía en la ciudad.Lo esperamos pronto nuevamente!Mauricio SeccoDirector NH Santiago del Estero
4 out of 5
by A verified traveler

Posted 11 Apr 2022
It's a nice hotel, great location... very good service...
Comment from Hotel Management
27 Apr 2022 by Martin Semenzuk- Front Office Manager, Hotel Management
Good Morning Mr. Juan, Thank you for your review and good comments about our Hotel, we appreciate it and we will be very happy to have you again at the Hotel. Kind regards
3 out of 5
by A verified traveler from Milton

Posted 12 Nov 2024
Podría mejorar mucho
Comment from Hotel Management
13 Nov 2024 by TEAM SDE, Hotel Management
Estimado OscarLamentamos en esta ocasión , no haber superado las expectativas y ojalá en el futuro, podamos lograr que su experiencia sea exitosa Cordialmente,
5 out of 5
by A verified traveler

Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
24 Jul 2024 by NH SDE, Hotel Management
Estimado huespedGracias por su valoración.Nos gratifica enormemente que haya disfrutado de nuestras instalaciones y servicio.Lo esperamos en su próxima visita a la ciudadCordialmente
4 out of 5
by A verified traveler

Posted 27 May 2024 on Hotels
Comment from Hotel Management
22 Jun 2024 by NH SANTIAGO DEL ESTERO, Hotel Management
Estimado Huesped, Ante todo nos gustaría agradecerle el tiempo que ha tomado para evaluar su estadía en nuestro hotel. Esperamos tener la oportunidad de recibirlo en un futuro cercano. Cordialmente,
2 out of 5
by A verified traveler

Posted 5 May 2024
Bienn unn poco caro
Comment from Hotel Management
8 May 2024 by Hernan Umbides , Hotel Management
Buenos dias estimado Hernan,Antes que nada agradecemos el tiempo para realizar el comentario Lamentamos que su experiencia no haya sido del todo satisfactoria, esperamos tenerlo nuevamente y poder brindar un servicio acorde a sus expectativas Atentamente - Equipo de Nh Santiago del Estero
4 out of 5
by A verified traveler

Posted 27 Mar 2024
The hotel is ageing. The rooms have been renovated and look okay, but the common areas of the hotel are dated and tired. In addition, the restaurant is ridiculously expensive with respect to anything else in the city.
Comment from Hotel Management
9 May 2024 by Hernan Umbides , Hotel Management
Dear Rocio, First of all, thank you very much for taking the time to evaluate your stay with us. We are sorry that your experience with us was not pleasant and that it did not exceed your expectations. We hope that on your next visit we can provide a service like the one you described. deserves, to have a Memorable experience with us. Regards NH Santiago del Estero Team