Ratings based on 3 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Apr 2023
The best and only way to experience Cuba is to stay with a Cuban family. The friendliest, most gracious, most soulful people on Earth. Masiel and Samuel are gentle, caring hosts who take great pride in giving their guests a wonderful experience in Santiago. Their home is only several blocks from the Center, which is a good distance for quiet respite. The breakfast was simply fabulous!! The air conditioning was as cold as we needed to refresh ourselves and sleep well, and the showers were warm. Those are the most important things. The beds, the toilet paper, the towels, are the best that a Cuban family can obtain. If you want better, bring it with you and leave it for them! In fact, bring everything you can for the people you meet! Extra medicine, clothes you don’t wear, art supplies, toilet paper. You will be most happy you did.
Comment from Hotel Management
11 Apr 2023 by Hostal Colonial Masiel SANTIAGO DE CUBA, Hotel Management
Muchísimas gracias por este maravilloso comentario. La verdad es que es un verdadero gusto recibir a huéspedes como vosotros. Nos hacen seguir con la ilusión del primer día!Aquí estamos siempre que queráis!!
by A verified traveler
Super
Posted 3 Feb 2023 on HotelsTrès bon accueil
Un couple très sympathique et prévenant s'occupe parfaitement de cette casa avec le souci de bien être de de ses hôtes.
by A verified traveler
Posted 7 Jan 2023
El trato es Muy cercano y familiar, no hicieron sentir como en casa, excelentes personas