Ratings based on 190 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2023 on Hotels
by A verified traveler from baltimore
Posted 24 Sep 2023
Sagging mattress, Airconditioning not cooling properly. Average to low rating
by A verified traveler
Posted 23 Jul 2023
Very clean and quiet. Friendly staff but the shower was unreliable and pillows need upgrading. Aside from tthat, great location.
by A verified traveler
Posted 25 Jun 2023
Comment from Hotel Management
16 Jul 2023 by Cristian, Dpto. Recepción. , Hotel Management
:)
by A verified traveler
Posted 21 Oct 2022
It is a great place, and it is located in a perfect area.
by A verified traveler
Posted 20 Oct 2022
Loved the location. The staff is excellent. The bathroom needs a shelf for placing toiletries and exhaust fans.
by A verified traveler
A good 2 star hotel but not for light sleepers
Posted 11 Oct 2022 on HotelsWe don’t usually write mehhh reviews…. But it was a struggle stay. Montes Hotel is located in a great location. Our room was a large suite, clean, with a modern bathroom, comfy bed and large bathtub in a 2-star hotel - the room just located behind the main floor/reception desk and above the shopping stores below. However and overall, really loud (even with ear plugs) from evening to morning and blasting heat (aka we had to open the balcony doors for fresh air which caused more disrupted sleep from the noise). The outside constant noise of singing pilgrims, screaming parents, group tours, bachelor parties, cathedral bells every 15 min round the clock, and the hot-sweltering heat of the room was just too much to justify another stay for our intended 2 nights…. So We left early, sadly. No one at reception for 2 days to discuss. Thankfully the bar waiter below gave us information.
by A verified traveler
Posted 11 Oct 2022
Beautiful views out the balcony doors.
by A verified traveler
Posted 11 Oct 2022
Best not to arrive there after 10 pm particularly if you find it hard to carry luggage up stairs. The street/taxi entrance is unlit. The entrance code didn’t work for me. I was stuck there in total darkness and silence at 11.15 pm.After several tries at code I walked along road and saw light. Another hotel! Reception guy there helped me with code!! (Probably my incompetence with code!) So door was open! Then long flight of stairs before reaching liftarea.
Had heavy bag so difficult.
Daytime staff and breakfast fine, very good. Just don’t arrive late!!
by A verified traveler
Posted 18 Sep 2022 on Hotels
