Ratings based on 177 Verified Reviews

4.6 out of 5
90% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 11 Sep 2024
We had a basement room. Nobody was taken care of breakfast. Not orange juice refill,no tortilla available
4 out of 5
by A verified traveler from Ossining

Posted 13 Jun 2024
A very old stone building very nicely renovated and modernized. Our room had small windows but the stone fireplace and old sink were gorgeous; the A/C worked great. We had the hotel breakfast one morning--it was fine, reasonable cost; but there are plenty of cafés nearby as well. Alda corp evidently runs several similar hotels in Santiago.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Sep 2023
4 out of 5
by A verified traveler

Posted 10 Sep 2023
Great service overall. AC not the best tho
1 out of 5
by A verified traveler

Posted 6 Apr 2023
Cold showers, soap machines that didnt work. Storage on floor. Deposit for key card. Really good $6 breakfast. No heat, cold at night. Mixed dorms.
Comment from Hotel Management
10 Apr 2023 by Recepción Alda Bonaval, Hotel Management
Dear john:We appreciate your review, but we feel that it does not correspond to our accommodation. We do not have mixed rooms and we have not had any problems with hot water or heating, for example. We would appreciate it if you take it into account.Greetings and thanks for your stay at Alda Bonaval.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Nov 2022 on Hotels
5 out of 5
by A verified traveler

Posted 4 Aug 2022
Beautiful view of the town. Well appointed, clean room. Huge bed. Helpful and friendly staff
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jul 2022 on Hotels
5 out of 5
by A verified traveler

Super cute and picturesque hotel

Posted 8 Jul 2022 on Hotels
This was a very cute and clean hotel in Santiago. The room was very comfortable. Breakfast was delicious and every person we encountered in the staff was helpful and nice. The location is very centric. Loved it!
5 out of 5
by A verified traveler

Posted 24 Oct 2021
Friendly staff, great location