Ratings based on 177 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2024
We had a basement room.
Nobody was taken care of breakfast.
Not orange juice refill,no tortilla available
by A verified traveler from Ossining
Posted 13 Jun 2024
A very old stone building very nicely renovated and modernized. Our room had small windows but the stone fireplace and old sink were gorgeous; the A/C worked great. We had the hotel breakfast one morning--it was fine, reasonable cost; but there are plenty of cafés nearby as well. Alda corp evidently runs several similar hotels in Santiago.
by A verified traveler
Posted 13 Sep 2023
by A verified traveler
Posted 10 Sep 2023
Great service overall. AC not the best tho
by A verified traveler
Posted 6 Apr 2023
Cold showers, soap machines that didnt work. Storage on floor. Deposit for key card. Really good $6 breakfast. No heat, cold at night.
Mixed dorms.
Comment from Hotel Management
10 Apr 2023 by Recepción Alda Bonaval, Hotel Management
Dear john:We appreciate your review, but we feel that it does not correspond to our accommodation. We do not have mixed rooms and we have not had any problems with hot water or heating, for example. We would appreciate it if you take it into account.Greetings and thanks for your stay at Alda Bonaval.
by A verified traveler
Posted 1 Nov 2022 on Hotels
by A verified traveler
Posted 4 Aug 2022
Beautiful view of the town. Well appointed, clean room. Huge bed. Helpful and friendly staff
by A verified traveler
Posted 27 Jul 2022 on Hotels
by A verified traveler
Super cute and picturesque hotel
Posted 8 Jul 2022 on HotelsThis was a very cute and clean hotel in Santiago. The room was very comfortable. Breakfast was delicious and every person we encountered in the staff was helpful and nice. The location is very centric. Loved it!
by A verified traveler
Posted 24 Oct 2021
Friendly staff, great location