Ratings based on 275 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
It is a very nice property, good location and the staff were helpful and nice. Unfortunately our stay was shortened, We had planned to stay 4 nights but checked out after one night because it was very hot in our room. We couldn’t use the a/c. We couldn’t leave the window an open because of the noise from the church bells as well as because of rain. Even though a/c is an amenity advertised, the property does not have the a/c available for guests. The property should show a/c as climate controlled. Since it’s controlled by the property not the guests.
by A verified traveler
Posted 20 Nov 2024
Wonderful room on the 5rh floor with a cozy attic type of room with a great view of the cathedral. Many walkable restaurants nearby and souvenir shops. Excellent staff!
Comment from Hotel Management
20 Nov 2024 by San Miguel Team, Hotel Management
Thank you for your comments. We are glad you enjoyed your stay.
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
31 Oct 2024 by San Miguel Team, Hotel Management
Grateful for your feedback.
by A verified traveler
Posted 29 Oct 2024
Was near the cathedral, restaurants etc about 20 minutes walk to the train station. (We had to walk to the station, there was a marathon that day and roads were blocked)
Staff were knowledgeable and friendly.
Bathroom had a ledge for toiletries. Had bath gel and shampoo. Hair dryer. No conditioner.
Spacious room. Good layout. Beautiful room.
Minor Cons: sockets loose and not close to the bed, I had a long cable and have repeatedly yanked off charger. Room key slot was not right next to door. If you accidentally allow the door to close it will be too dark to find it and fit room key in.
Hotel was very quiet. We were near elevator but did not hear any noise.
Comment from Hotel Management
31 Oct 2024 by San Miguel Team, Hotel Management
Your comments mean a lot to us.Thanks for taking the time to share your views and for helping us get better.
by A verified traveler
Posted 7 Oct 2024
by A verified traveler from Denver
Posted 4 Oct 2024
Had a nice stay after walking the Camino.
by A verified traveler
Posted 29 Sep 2024
Clean, comfortable and spacious room. We liked it!!
by A verified traveler
Posted 25 Sep 2024
Lovely hotel, friendly staff,loved our view!
by A verified traveler
Posted 24 Sep 2024
by A verified traveler
Posted 20 Sep 2024
Fabulous location. Close to the cathedral and other sights. Lots of restaurant options.
