Ratings based on 406 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Close to exit. Easy checkin
Comment from Hotel Management
24 Nov 2024 by Barry P, Hotel Management
Dear Jack, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel
by A verified traveler
Posted 3 Nov 2024
Room and furnitures are not well cleaned.
Comment from Hotel Management
24 Nov 2024 by Barry P, Hotel Management
Dear Yipin,Thank you for bringing these problems to our attention. We are sorry that you had a bad experience at our establishment. It is never our meaning to have to have guests not enjoy their stay. We at Super 8 Santee aim to make guests stays as enjoyable and comfortable as possible. We are going to do our best to continue to uphold the standards that guests want us to. We will be fixing the problems that you have stated and will continue to strive towards meeting and going above our guests needs. Once again thank you for bringing this to our attention and we are extremely sorry about this incident.Sincerely, Barry Patel
by A verified traveler
Posted 28 Oct 2024
Easy and what you get
Comment from Hotel Management
28 Oct 2024 by Barry P, Hotel Management
Dear David, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Barry P, Hotel Management
Dear Rodie, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel
by A verified traveler
Posted 27 Oct 2024
I forgot my IPad and it was stored until I can pick it up on my way home
Comment from Hotel Management
28 Oct 2024 by Barry P, Hotel Management
Dear Leslie, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel
by A verified traveler
Posted 15 Oct 2024
The room was very nice. The bathroom should be upgraded. Reaching the toilet tissue was like an aerobic exercise. The design of the bathtub allowed the shower to flood the floor. Other than that, My stay was very nice. Thank you
Comment from Hotel Management
28 Oct 2024 by Barry P, Hotel Management
Dear Vicki, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel
by A verified traveler from Stantonsburg
Posted 13 Oct 2024
Bar next door. Loud drunks coming in at all hours
Comment from Hotel Management
28 Oct 2024 by Barry P, Hotel Management
Dear Lawrence, Thank you for bringing these problems to our attention. We are sorry that you had a bad experience at our establishment. It is never our meaning to have to have guests not enjoy their stay. We at Super 8 Santee aim to make guests stays as enjoyable and comfortable as possible. We are going to do our best to continue to uphold the standards that guests want us to. We will be fixing the problems that you have stated and will continue to strive towards meeting and going above our guests needs. Once again thank you for bringing this to our attention and we are extremely sorry about this incident.Sincerely, Barry Patel
by A verified traveler
Posted 9 Oct 2024
Not good
Comment from Hotel Management
11 Oct 2024 by Barry P, Hotel Management
Dear Abdullah, Thank you for bringing these problems to our attention. We are sorry that you had a bad experience at our establishment. It is never our meaning to have to have guests not enjoy their stay. We at Super 8 Santee aim to make guests stays as enjoyable and comfortable as possible. We are going to do our best to continue to uphold the standards that guests want us to. We will be fixing the problems that you have stated and will continue to strive towards meeting and going above our guests needs. Once again thank you for bringing this to our attention and we are extremely sorry about this incident.
by A verified traveler
Posted 6 Oct 2024
The property was a perfect spot for a quick overnight stay.
Comment from Hotel Management
6 Oct 2024 by Barry P, Hotel Management
Dear Cynthia, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel
by A verified traveler
Posted 5 Oct 2024
Good people
Comment from Hotel Management
6 Oct 2024 by Barry P, Hotel Management
Dear Rodie, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel
