Ratings based on 123 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Aug 2024
A lovely hotel with clean rooms. It was in a great location for the beach and centre of town. There were a variety of food options too. The only negative encounter that we had was with an elderly waiter who was rude and pressurised us into buying drinks at the meal. His customer service skills were abrupt and he came across as being rude. However, all other staff were fantastic and the hotel itself was great. The kids Animation Team for the children was also brilliant.
Comment from Hotel Management
28 Aug 2024 by Cala d'Or Playa Team, Hotel Management
Dear Kate,Thank you for taking the time to share your experience with us. We’re thrilled to hear that you enjoyed our hotel’s location, cleanliness, and the variety of food options. It’s also wonderful to know that your children had a great time with our Animation Team!However, we’re truly sorry to hear about your negative encounter with one of our waiters. This is certainly not the level of service we aim to provide, and we apologise for any discomfort this caused. We will address this matter with the team to ensure all our guests receive the warm and attentive service they deserve.We appreciate your kind words about the rest of our staff and hope that this one incident won’t deter you from visiting us again in the future. We’d love to have the opportunity to welcome you and your family back for another enjoyable stay.Best regards,The Cala d’Or Playa Team
by A verified traveler
Posted 26 Aug 2024
The pool facilities were great for the family. The sunbeds could be tricky to get in a good position unless youre prepared to get up early but we always mamaged to get sunbeds somewhere so can't complain. Entertainment was great and staff and aevice really good too. You can walk to two beaches and the town/square but is located in a quiet area. Will look to visit again!
Comment from Hotel Management
28 Aug 2024 by Cala d'Or Playa Team, Hotel Management
Dear Rebecca,Thank you so much for your kind review! We're delighted to hear that you and your family enjoyed the pool facilities and found our entertainment and staff to your satisfaction. It's great to know that, despite the early morning rush, you were always able to find sunbeds and enjoyed the convenience of our location near the beaches and town. We look forward to welcoming you back for another stay in the future!Best regards,The Cala d’Or Playa Team
by A verified traveler
Posted 31 Aug 2023
Comment from Hotel Management
2 Sep 2023 by Equipo Cala d'Or Playa , Hotel Management
Muchas gracias por su puntuación! Esperamos volver a verles pronto en nuestros apartamentos! Saludos!
by A verified traveler
Posted 30 Aug 2023
Only bad part about our stay was that we only stayed for one night. Really family orientated hotel with a superb kids pool and a great entertainment programme especially the animacion team run disney show in the evening. So much focus on the kids having a great time and would definitely head back.
We stayed B&B and the breakfast options were plentiful and actual pork Sausages and back bacon were a rare treat for a brit abroad!
Rooms could do with a refresh and always a pain to have two singles pushed together rather than an actual double but overall a great place to stay.
Comment from Hotel Management
31 Aug 2023 by Cala d'Or Playa Team, Hotel Management
Dear Nicky, thank you for your feedback! We are delighted to hear that you had a great stay at Cala d'Or Playa Apartments! We are grateful for your comments about the pool and the entertainment! We also appreciate your words about the food! We are also pleased to hear that you enjoyed the food in our buffet! Finally, we inform you that we will take note of your suggestions in order to improve our guests' experience at our hotel. Very kind regards
by A verified traveler
Posted 2 Sep 2022 on Hotels
Comment from Hotel Management
27 Jun 2023 by Recepción, Hotel Management
Muchas gracias por su puntuación sobre los Apartamentos Cala d'Or Playa. Saludos
by A verified traveler
Posted 9 Jun 2022
Fantastic hotel, have stayed in worse 4 star hotels. Breakfast was great with great food and fresh orange juice. Lovely personal family feel to the hotel and the rooms were amazing. Light, spacious and modern
Comment from Hotel Management
10 Jun 2022 by Cala dOr, Hotel Management
Thank you so much for your comments and we are so happy and hope see you again.
by A verified traveler
Posted 29 May 2022
Fresh orange juice every morning was a special treat!
Comment from Hotel Management
10 Jun 2022 by Cala dOr, Hotel Management
Thanks, do not forget to book for the next year, the oranges will be more sweets :).
by A verified traveler
Posted 29 Sep 2019
The property was well maintained. Situated in a quiet cul de sac and location near to everything. The room was clean and spacious. The facilities were good and staff helpful and friendly. Possibly could have an area with more relaxed seating in by the tv area.
by A verified traveler
Posted 31 May 2019
by A verified traveler
Posted 30 Apr 2019 on Hotels
Comment from Hotel Management
25 May 2019 by CDPlaya, Hotel Management
Thank you for your feedback!!
