Ratings based on 204 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Oct 2024
Excellent location. Amazing, very helpful front desk staff. Comfortable beds.
Comment from Hotel Management
12 Oct 2024 by Poldo Sánchez, Hotel Management
Dear Margarita,I would like to thank you for your trust choosing the NH Ciudad de Santander for your recent visit to Santander and for sharing your experience with other travelers.We are extremely pleased to know that in your stay, we have been able to reach your expectations and to change your visit into an unforgettable experience.Looking forward to welcoming you soon, I would like to take this occasion to send you a cordial greeting.With our best regards.
by A verified traveler
Posted 26 Jul 2024 on Hotels
Comment from Hotel Management
26 Jul 2024 by Poldo Sánchez, Hotel Management
Estimado Alejandro,Gracias por sus comentarios y por el tiempo que ha dedicado en ponerlos en común con nosotros.Opiniones como la suya nos hacen saber que vamos por el buen camino y nos animan a seguir adelante por la misma línea. Será un placer contar con usted cuando decida volver a visitarnos. Reciba un cordial saludo,
by A verified traveler
Posted 8 Apr 2024 on Hotels
Comment from Hotel Management
9 Apr 2024 by Poldo Sánchez, Hotel Management
Estimada Magdalena,Sin duda, en el NH Ciudad de Santander apostamos por el máximo confort y un diseño funcional. Resulta muy satisfactorio leer que nuestros clientes aprecian nuestras características y nos recomiendan a otros viajeros.Muchas gracias por escogernos y esperamos recibirla de nuevo en su próxima visita a Santander.Reciba un cordial saludo,
by A verified traveler
Posted 3 Apr 2024
Very nice place to stay
Comment from Hotel Management
6 Apr 2024 by Poldo Sánchez, Hotel Management
Dear Julito,I would like to thank you for your trust choosing the NH Ciudad de Santander for your recent visit to Santander and for sharing your experience with other travelers.We are extremely pleased to know that in your stay, we have been able to reach your expectations and to change your visit into an unforgettable experience.Looking forward to welcoming you soon, I would like to take this occasion to send you a cordial greeting.With our best regards.
by A verified traveler
Posted 2 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Poldo Sánchez, Hotel Management
Estimada Marta,Gracias por sus comentarios y por el tiempo que ha dedicado en ponerlos en común con nosotros.Opiniones como la suya nos hacen saber que vamos por el buen camino y nos animan a seguir adelante por la misma línea. Será un placer contar con usted cuando decida volver a visitarnos. Reciba un cordial saludo,
by A verified traveler
Good for dogs / The Ferry.
Posted 30 Mar 2024 on HotelsSecond time I’ve stayed here. Ideal stopover for the Ferry and they are good with dogs (they put a dog bed in the room). Staff always friendly and helpful.
Comment from Hotel Management
31 Mar 2024 by Poldo Sánchez, Hotel Management
Dear David,I would like to thank you for your trust choosing the NH Ciudad de Santander for your recent visit to Santander and for sharing your experience with other travelers.We are extremely pleased to know that in your stay, we have been able to reach your expectations and to change your visit into an unforgettable experience.Looking forward to welcoming you soon, I would like to take this occasion to send you a cordial greeting.With our best regards.
by A verified traveler
Posted 25 Mar 2024
Comment from Hotel Management
28 Mar 2024 by Poldo Sánchez, Hotel Management
Estimado Carlos ,Gracias por dedicar unos minutos de su tiempo a realizar la valoración de su estancia en el NH Ciudad de Santander.En primer lugar, lamentamos profundamente que su experiencia en nuestro hotel no haya sido satisfactoria. Quisiera disculparme por no haber sido capaces de cumplir sus expectativas sobre nuestros estándares durante su reciente estancia. Estamos comprometidos en proporcionar experiencias memorables con un servicio excepcional. Por lo tanto, esperamos darle la bienvenida nuevamente y mejorar su experiencia pronto.Gracias de nuevo por elegir alojarse con nosotros y por su tiempo al compartir sus comentarios.Atentamente,
by A verified traveler from Santa Marta
Posted 16 Oct 2023
Comment from Hotel Management
18 Oct 2023 by Poldo Sánchez, Hotel Management
Estimada Ana,Sin duda, en el NH Ciudad de Santander apostamos por el máximo confort y un diseño funcional. Resulta muy satisfactorio leer que nuestros clientes aprecian nuestras características y nos recomiendan a otros viajeros.Muchas gracias por escogernos y esperamos recibirla de nuevo en su próxima visita a Santander.Reciba un cordial saludo,
by A verified traveler
Posted 3 Jul 2023 on Hotels
Comment from Hotel Management
4 Jul 2023 by Poldo Sánchez, Hotel Management
Estimada Jaci,Gracias por sus comentarios y por el tiempo que ha dedicado en ponerlos en común con nosotros.Opiniones como la suya nos hacen saber que vamos por el buen camino y nos animan a seguir adelante por la misma línea. Será un placer contar con usted cuando decida volver a visitarnos. Reciba un cordial saludo,
by A verified traveler
Posted 10 Jun 2023 on Hotels
Comment from Hotel Management
12 Jun 2023 by Poldo Sánchez, Hotel Management
Dear Paul,I would like to thank you for your trust choosing the NH Ciudad de Santander for your recent visit to Santander and for sharing your experience with other travelers.We are extremely pleased to know that in your stay, we have been able to reach your expectations and to change your visit into an unforgettable experience.Looking forward to welcoming you soon, I would like to take this occasion to send you a cordial greeting.With our best regards.
