Ratings based on 10 Verified Reviews

4.0 out of 5
100% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 14 Jul 2022
We had a one bedroom apartment at this property. The apartment was spacious and clean. The location of the property was very convenient, within walking distance from downtown. The pool was an added bonus. Also, having air conditioning made our stay comfortable. A few things I’d suggest for improvement… we arrived late at night and there were no towels. Apparently these have to be rented and we had to pay additional fees. Also, the kitchen had nothing we could use…salt, pepper, sugar, oil… we had to purchase everything and then clear everything out at departure. We did not see a coffe machine… that would have been nice to have. Finally, the sink was not draining and upon arrival we addressed the problem with the administrator but this was never fixed. Overall, we had a nice experience.
Comment from Hotel Management
30 Nov 2022 by Residence Cristal Blu, Hotel Management
Dear Salvatore,Thank you for your review: we are glad to know that you had a pleasant stay.As specified in our descriptions, bed linens are included while bath towels can be rent by our guest. As a teachable moment, we have shared your feedback with our team to ensure that we provide our guests with the highest level of service.We do hope we will have an opportunity to welcome you back again soon.With best regards,The staff
2 out of 5
by A verified traveler

Beware of hidden costs

Posted 27 Jun 2019 on Hotels
5pm check in is terrible especially when check out is between 9 am and 10 am which means you lose a whole day. The rules are far too many for someone trying to relax. Restrictions on times of using the pool, also you get charged 20 Euro extra per day for cleaning and no one comes to clean. You also have to take your own rubbish out. No towels provided unless you pay and from memory it’s ten euro per towel.
Comment from Hotel Management
14 Feb 2020 by The staff, Hotel Management
Dear guest, thank you for your feedback. We are sorry that you could not appreciate your stay but for any doubt about the extra costs you should contact the provider of your booking. The website clearly inform the guests about the extra fees to be paid on spot as well as the check in and check out times that are written on the page of Hotels.com. The stays are sold per nights and not per days, so actually you did not lose the day of the check in nor the day of the check out. Restrictions for the pool are for your own safety. Usually, the residences do not provide towels and bedsheets, also guests should clean the kitchen and take out the rubbish. And to be fair, the renting of towels costs € 10 per set (3 towels). We hope to welcome you again in one of our Sea Travel facilities.
4 out of 5
by A verified traveler

Ótima estadia

Posted 1 Aug 2024 on Hotels
Pontos positivos: ótima localização e boa estrutura do quarto. Check in foi flexível. Comunicação com a recepção foi boa. Cama confortável. Disponibilizam guarda-sol. Piscina excelente. Pontos negativos: banheiro no primeiro dia estava fedendo esgoto. Não possui estacionamento e na alta temporada é difícil achar vaga na rua.
Comment from Hotel Management
18 Nov 2024 by Residence Cristal Blu, Hotel Management
Dear William,thank you for your valuable feedback! We are pleased to hear that you enjoyed the location, the comfortable apartment and the flexible check-in. It's also great to know that our communication with you was effective. We are happy you had a great time at the swimming pool! We truly appreciate your comments, and we hope to welcome you back soon for another enjoyable stay.Best regards, Residence Cristal Blu.
4 out of 5
by A verified traveler

Posted 5 Oct 2023
Apartment was very happy
Comment from Hotel Management
18 Nov 2024 by Residence Cristal Blu, Hotel Management
Dear Johann,thank you for sharing your positive feedback with us.We hope to welcome you back soon.Kind regards, Residence Cristal Blu.
3 out of 5
by A verified traveler

Posted 1 Aug 2022 on Hotels
Comment from Hotel Management
2 Aug 2022 by Residence Cristal Blu, Hotel Management
Thank you!
4 out of 5
by A verified traveler

Posted 24 Oct 2021 on Hotels
Comment from Hotel Management
2 Nov 2021 by The staff, Hotel Management
Dear Yves, Thank you for taking the times to share your opinion and your scores. The satisfation of our guests is really important for us. We look forward to welcoming you again. Kind regards
5 out of 5
by A verified traveler

consiglio vivamente

Posted 14 Sep 2019 on Hotels
ottimo residence
Comment from Hotel Management
10 Oct 2019 by Sea Travel, Hotel Management
Gentile Nunzio, la ringraziamo di cuore per il giudizio estremamente positivo da lei espresso. Augurandoci di poterla ospitare ancora presso il Cristal Blu porgiamo cordiali saluti . Lo Staff.
5 out of 5
by A verified traveler

Posted 14 Aug 2019
Comment from Hotel Management
19 Oct 2020 by Lo staff, Hotel Management
Gentile ospite, la ringraziamo per la sua recensione. Siamo felici di sapere che ha apprezzato i servizi e le attrattive offerti dalla nostra struttura e dalla città. Speriamo di poterla avere ancora nostra ospite in una delle strutture Sea Travel.
4 out of 5
by A verified traveler

Posted 6 Aug 2019
Comment from Hotel Management
19 Oct 2020 by Lo staff, Hotel Management
Gentile ospite, la ringraziamo per la sua recensione. Siamo felici di sapere che ha apprezzato i servizi e le attrattive offerti dalla nostra struttura e dalla città. Speriamo di poterla avere ancora nostra ospite in una delle strutture Sea Travel.
5 out of 5
by A verified traveler from Busto Arsizio

ottimo soggiorno

Posted 4 Aug 2019 on Hotels
Ottimo soggiorno. Comoda la posizione per raggiungere la spiaggia a piedi, vicinissima al centro ma abbastanza distanza per non sentire il rumore del via vai notturno. Servizio impeccabile. Piscina invitante a disposizione. Tornerò!
Comment from Hotel Management
14 Feb 2020 by Lo staff, Hotel Management
Gentile ospite, la ringraziamo per la sua recensione. Il suo parere è molto importante per noi poichè ci permette di continuare a migliorarci. Siamo felici di sapere che ha apprezzato i servizi e le attrattive offerti dalla nostra struttura. Il nostro obiettivo è fare in modo che i nostri ospiti si sentano come a casa propria ed è per noi motivo di grande soddisfazione riuscire a realizzarlo e ad offrirvi un indimenticabile soggiorno. Speriamo di poterla avere ancora nostro ospite in una delle strutture Sea Travel.
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