Ratings based on 308 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2024
The stuff we’re very polite and helpful. Food quality was very good, too. The view from the apartment was awesome.
Comment from Hotel Management
29 Oct 2024 by Reception Team, Hotel Management
Dear Todor,Thank you for taking the time to give us feedback on your stay. We are very pleased that you enjoyed your stay with us and hope to see you again very soon.We wish you a very good winter.Best Regards
by A verified traveler from Desplaines
Posted 17 Oct 2024
Staff excellent customer service from front desk , housekeeping and dining staff —
Bed very comfy very clean place
Food is very Good and plenty of choices —
Room is spacious— will definitely recommend this place to friends and family —
❤️Alegria Mar Mediterranean
Comment from Hotel Management
21 Oct 2024 by Reception Team, Hotel Management
Dear Miriam,We would like to thank you warmly for your kind comments and are delighted to hear that your stay was perfect. Your satisfaction with the location of the hotel and the friendliness of our staff is very much appreciated. We would be honoured to welcome you again next year, Sincerely
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
6 Oct 2024 by Reception Team, Hotel Management
Dear Emma,Thank you for your review! We'll hope to see you soon again. Best Regards
by A verified traveler
Posted 25 Sep 2024
Staff were absolutely wonderful, especially the evening reception staff (Miguel and a lovely young lady we didn’t catch the name of sorry!) very helpful, kind and welcoming. Rooms were clean and comfortable, spa was nice and relaxing. Dining was lovely, lots of food options and the waiting staff we very helpful and kind also. It was an all round lovely, relaxing stay. Thank you :)
Comment from Hotel Management
29 Sep 2024 by Reception Team, Hotel Management
Dear Sophie,Thank you very much for sharing your positive review. We are pleased to hear that you enjoyed your stay and that you found our cleanliness, friendliness and attention to detail to be highlights. We are also glad that you appreciated our location and the buffet we offer. We greatly value your feedback and look forward to welcoming you back in the future.Best Regards
by A verified traveler
Posted 21 Sep 2024
This is a beautiful property situated right on Santa Susanna beach. Rooms are spacious and very comfortable. Food is good, but not excellent. As it is a very expensive all inclusive, we expected that it would have several different kinds of restaurants. Not a buffet style for every meal. We have gone to several all inclusives in different parts of the world, this food definitely is not top quality. The workers in the restaurant are wonderful and friendly, very hard working. The Hotel has some strange rules about where they serve their coffee and alcohol drinks. You could not get a coffee with your meals, except at breakfast, unless you walked up a full flight of stairs. They had lots of desserts…. again good but not excellent. ALL inclusive shouldn’t mean all inclusive. At the bar counter very few drinks were part of the all inclusive, just the basic alcohol drinks absolutely no fancy drinks. That is one thing that every all inclusive we’ve been at have always included. All in all, four out of five is being generous …. it really is more of a three out of five, but because of where it is situated on the beach & many of the friendly, sweet hard workers we gave it four out of five. Thx
Comment from Hotel Management
29 Sep 2024 by Reception Team, Hotel Management
Dear Joan,First of all, we would like to thank you for taking the time to write this review regarding your stay with us. It is a pleasure to know that you enjoyed our facilities during your stay, and that the service lived up to your expectations. We take note of your comments about the all-inclusive and pass them on to the corresponding department so that they can take them into account for next season. We hope to welcome you again next season and continue to offer you unforgettable stays!Best Regards
by A verified traveler
Posted 8 Sep 2024
This was our second time visiting this hotel and it certainly won’t be the last.
Comment from Hotel Management
9 Sep 2024 by Reception Team, Hotel Management
Dear Andrew,We are pleased that once again we were able to meet your expectations. We hope to see you again very soon.Best Regars
by A verified traveler from Berlin
Posted 1 Sep 2024
A very good hotel. Breakfast and dinner were excellent
Comment from Hotel Management
9 Sep 2024 by Reception Team, Hotel Management
Dear Tamir,We sincerely appreciate your kind review. We are pleased to hear that you enjoyed the quality of our food and the attentiveness of our team. Your feedback is very valuable to us and motivates us to continue to provide exceptional service. We look forward to welcoming you back on your next visit. Yours sincerely
by A verified traveler
Posted 22 Aug 2024 on Hotels
Great place on the beach for adults only. Food was very good!
Comment from Hotel Management
26 Aug 2024 by Reception Team, Hotel Management
Dear Todd,Thank you for taking the time to share your comments with us. We are pleased that you enjoyed our spacious rooms and the spectacular views they offer. We appreciate your kind words and are delighted that you had a pleasant stay with us. We aim to provide a peaceful and relaxing environment for all our guests. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Best regards
by A verified traveler
Top place to stay
Posted 29 Jul 2024 on HotelsMy first time to this hotel was in 2018 with my wife who passed away in 2021. The hotel left a deep impression on me and I wished to return to bring back some good memories and I was not disappointed. The hotel is of a very high standard with the high point being the friendly and helpful staff, the cleanliness and the quality of food served in the restaurant. I will be returning next year as I have cancelled my thoughts of going elsewhere. My thanks to all at ALEGRIA Mar Mediterrania.
Comment from Hotel Management
6 Aug 2024 by Reception Team, Hotel Management
Dear Brian,Thank you so much for your wonderful review! How wonderful to hear that you had such a fantastic time with us. We are delighted that our staff, rooms and food all contributed to a memorable stay for you. It's nice to know that you felt welcome and special as a solo tourist. We look forward to welcoming you back next year and offering you another royal experience.Best Regards
by A verified traveler
Posted 21 Jul 2024
Safe close to sea pool was always full in beach you hav to pay for umbrella and cheers
Comment from Hotel Management
23 Jul 2024 by Reception Team, Hotel Management
Dear Armen,Thank you for taking the time to share your feedback with us. We are pleased to hear that you appreciated the location of our hotel. We apologize for any inconvenience you experienced during your stay. Your comments have been noted and will be shared with our team for further improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience. Warm regards,
