Ratings based on 207 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Aug 2024
Since we got there, specifically the people that worked for the check in gave an extremely excellent service and were very honest and great people. In all of the places inside the hotel the service was amazing. The honesty they work with was incredible, my wife lost her diamond wedding ring and not only was it found but it was given back to us almost immediately, they also had a lost and found bin where everything they ever found was. We were completely satisfied with the service and the workers in this hotel, it was an overall excellent experience.
by A verified traveler
Posted 23 Jun 2024
by A verified traveler
Posted 6 Jun 2024
Everything was good, my only problem was the rooms curtains and bedding was very outdated. The cleaning stuff only knock once and walk in to the room before you can even say anything. They could easily find you naked in the room. I think they need a note for every room saying do not disturb. Again what I found very wrong is paying for the save to be able to use it.
by A verified traveler
Posted 5 May 2024
by A verified traveler
Posted 31 Mar 2024
The hotel is a in an ok spot. I’m sure during the summer months it will probably be nicer. It’s fairly close to the beach. It’s about 55 minutes outside of Barcelona. So if you want to go into the city I would rent a car. The lobby of the hotel is nice and the outside pool looked nice. We didn’t get in because it was cold and a little rainy.
However overall I would not recommend this hotel. We paid about $300 a night and it was not worth it at all. The rooms are super outdated. And the walls are very thin so you can hear everything. Our room was not that clean and it smelled like straight bleach and old wet rag. The shower was not that clean either. One day we had absolutely not water coming out of our shower and sink and our toilet completely stopped working and would not flush. They advertise “all inclusive” but it is not. Only some alcohol is. The food is mediocre. Pretty flavorless. My wife also got terrible food poisoning from the food. Also, I’m not sure if they advertise “pet friendly” but there were dogs there. We didn’t mind. But for people who don’t like dogs or are allergic, something to keep in mind. They also advertise a spa but it’s a small indoor pool with a jacuzzi. They also advertise laundry and kids club and babysitting which is one of the main reasons we picked this hotel and when we inquired they told us “no. We don’t do that.” Overall this hotel was not worth the $1500 we spent. Please save your money.
by A verified traveler
Comfortable Hotel.
Posted 23 Oct 2023 on HotelsThis is a nice hotel. We stayed for two nights. Our room was very clean and comfortable. The food was fine with quite a wide choice. There wasn’t any entertainment on the evenings we were there and as a result the hotel was very quiet.
by A verified traveler
Posted 29 May 2023
Great hotel, it was a rainy day when we stayed, but the hotel offers many entertainment options even on a rainy day.
by A verified traveler
Posted 1 Aug 2021
The staff are fabulous!
I don't like the fact the hotel has been taken over by another company and would hate to see the standards drop and things change.
by A verified traveler
Posted 20 Aug 2019 on Hotels
They are charging extra fees for anything!
No coffee service in the rooms, no laundry baskets etc... this is not 4 stars hotel
by A verified traveler
Posted 17 Aug 2019 on Hotels
Hotel was lovely and clean, facilities were great however the buffet food was basic but plentiful. Evening entertainment was fine and the day time all-inclusive nets crew put on activities if you were that way inclined.
