Ratings based on 994 Verified Reviews
2.8 Room cleanliness
3.3 Service & staff
2.7 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2024
smelled like cigarette smoke, some lights did not work
Comment from Hotel Management
20 Oct 2024 by Management , Hotel Management
Thank you for sharing this feedback, Allen. We apologize for not meeting expectations. Please know our team is working hard to prevent these issues from occurring again. We will use your feedback to provide better experiences to all our guests in the future.
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Management , Hotel Management
Dear Laisa,We're disappointed to hear about your sub-par encounter. We apologize for not meeting expectations and hope to make your next stay with us a better experience.
by A verified traveler
Posted 14 Oct 2024
I took numerous pictures of the filthy parking lot and room. The staff was nice when we finally checked in to the right hotel. There is another hotel of the same name and the staff member didn't know which one she was. There were homeless people wandering around and in the dumpster and the grounds were filthy with a mattress outside the dumpster and all around trash. The toilet seat was loose,the tub faucet leaked continually and there were numerous hairs and ants in the bathtub. The beds were made up of only sheets and a very thin blanket. There was debris on the floor and a disgusting amount of something in the sink stopper. I would never recommend this place and will never stay there again.
Comment from Hotel Management
15 Oct 2024 by Management , Hotel Management
Thank you for sharing this feedback, Lisa K. We apologize for not meeting expectations. Please know that our team is working hard to prevent these issues from occurring again. We hope to have the opportunity to make your next stay with us a more pleasant experience.
by A verified traveler from Saratoga
Posted 5 Aug 2024 on Travelocity
They changed owners and cancelled our reservation. We had to make a new one at a higher price.
by A verified traveler
Posted 16 Mar 2024
They told me that there were no reservations through Expedia and everyone was a walkin, not sure that I even got the same price ! Also the place was a little run down…
by A verified traveler
Posted 23 Feb 2024
It was ok only
by A verified traveler from Ukiah
Posted 21 Feb 2024
This was the most bare bones motel I have ever had. Wooden floor with not even a tiny throw rug by the bed one sheet one blanket. No extra blanket available. No little coffee pot, no hot water pot. No shampoo, no hair dryer, the tv had 6 channels The clerk in the office was courteous. Coffee was offered in the office in the morning. No food. The room was clean though and ok just for one night. School bus drove around the property in the morning
by A verified traveler
Posted 15 Feb 2024 on Hotels
by A verified traveler
Posted 7 Feb 2024
by A verified traveler
Posted 30 Jan 2024
