Ratings based on 1,113 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
I’ve been staying at La Rose once or twice every week since July 2024 and their service has been consistently great, the rooms are clean and the check in/out process is very convenient. Last week, I stayed at #63 carriage, which was above the ice machine. I could hear the noise but it was tolerable.
Comment from Hotel Management
19 Nov 2024 by Pablo Front Desk Manager, Hotel Management
Dear JenniferThank you for taking the time to leave us a review and for the 5 out of 5. We are looking forward to your next visit. Hotel La Rose.Regards!
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Pablo Front Desk Manager, Hotel Management
Dear EricThank you for giving us 5 out of 5. Hope to see you soon!Best regards!
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Pablo Front Desk Manager, Hotel Management
Dear BaoThank you for taking the time to give us 5 out of 5. Hope to see you soon. Regards!
by A verified traveler
Posted 13 Nov 2024
I love this place , like stay at someone's home 💞💞this is my fourth visit
Comment from Hotel Management
19 Nov 2024 by Pablo Front Desk Manager, Hotel Management
Dear DonnaThank you for taking the time to leave us a review and for the 5 out of 5. We are looking forward to you next visit. Best Regards!
by A verified traveler from Alameda
Posted 6 Nov 2024
The front desk woman was not helpful at all. Plus our room wasn’t ready at 4pm check in and they only gave us one room key.
Comment from Hotel Management
7 Nov 2024 by Front Desk Manager Pablo, Hotel Management
Dear Kelly, We thank you for your feedback. We apologized about your experience with front desk agent and for your room not being ready on time. We normally asked guests how many keys they requiring at checking. Please give us a opportunity to welcome you back in the future, please reach out to Front Desk Manager Pablo for future questions.Best regards!
by A verified traveler
Posted 3 Nov 2024
We’ve stayed at La Rose several times. It’s historic and unique - but really needs some TLC.
I guess we were eligible for a free upgrade - but instead we had the most basic room in the hotel with a view of the roof and shed. We did get free parking.
Comment from Hotel Management
4 Nov 2024 by Neeka, Hotel Management
Good afternoon, David, Thank you for giving us your feedback. We are currently in the process of renovations and are updating the hotel property and amenities. I apologize that you did not receive the free upgrade that comes with being an Expedia Premium member - I have passed this information to my Front Desk Manager and General Manager so that they may either remind all front desk staff or give one on one training to staff members. We appreciate your feedback - without guests feedback we do not know where we need to focus training as well as where our budget should be directed. We are always striving to provide our guests with exemplary service, and we hope that we have another opportunity to impress you further. Thank you for being a part of our history and we look forward to seeing your name on our arrivals list once more.
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
4 Nov 2024 by Neeka, Hotel Management
Thank you for taking the time to leave feedback for us, Laddie. We hope that the future brings up back to Hotel La Rose.
by A verified traveler
Posted 29 Oct 2024
Excellent hotel
Comment from Hotel Management
4 Nov 2024 by Neeka, Hotel Management
Hi Kathleen, Thank you for your feedback - we look forward to see your return. Wishing you safe travels on all your journeys in life - wherever and however far they may take you.
by A verified traveler from Mckinleyville
Posted 27 Oct 2024
Comment from Hotel Management
7 Nov 2024 by Pablo Front Desk Manager, Hotel Management
Dear Stacy,Thank you for the 5 out 5 review.Best regards!
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
7 Nov 2024 by Pablo Front Desk Manager, Hotel Management
Dear IsaacThank you for the 5 out of 5 review.Regards!
