Ratings based on 974 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
I really like the location, less than 5 min from my mom. It is cute and retro and usually very clean and quiet.
Comment from Hotel Management
21 Nov 2024 by General Manager, Hotel Management
Frank, We're so glad to hear you enjoyed our location and the peaceful, retro charm of our resort. We look forward to welcoming you back for another relaxing stay!
by A verified traveler
Posted 19 Nov 2024
This place is so fun and retro! Awesome pool and rooms are so cool with comfy beds! Restaurant was very good! Definitely recommend for families or girls weekend 😍
Comment from Hotel Management
21 Nov 2024 by General Manager, Hotel Management
Tara, It’s fantastic to know you had a fun, retro-filled experience at The Flamingo Resort! We’re so happy the pool, comfy rooms, and our restaurant were all highlights of your stay. We can't wait to have you back for more memories with family or friends!
by A verified traveler
Posted 18 Nov 2024
Access. In santa rosa. Picture were true. Modern and clean.
Comment from Hotel Management
21 Nov 2024 by General Manager, Hotel Management
Catherine, We’re delighted that our Santa Rosa location, modern vibes, and clean accommodations made your stay just right! Thanks for choosing The Flamingo Resort, and we look forward to welcoming you back soon.
by A verified traveler
Posted 13 Nov 2024
Was there for a conference and will return for personal stay. Lovely place!
Comment from Hotel Management
13 Nov 2024 by General Manager, Hotel Management
Hello Sabina,What a joy to hear that our vibrant oasis served you so well during your conference! We’re excited that you’ll be returning for a personal stay – from our pool to our hollistic wellness offerings, there’s so much more to explore and enjoy at The Flamingo Resort. We can’t wait to welcome you back for your next adventure with us!
by A verified traveler
Posted 13 Nov 2024
Love this cute funky spot! Highly recommend!
Comment from Hotel Management
13 Nov 2024 by General Manager, Hotel Management
Hello Judy,We’re over the moon that you fell in love with the unique charm of The Flamingo Resort! Your recommendation means the world to us, and we’re already looking forward to your next visit to Santa Rosa.
by A verified traveler
Posted 11 Nov 2024
Beautiful place. Got kicked out for being too loud.
Comment from Hotel Management
14 Nov 2024 by General Manager, Hotel Management
Hello Nina, Thank you for sharing your feedback. We're pleased to know you appreciated the beauty of our resort. Our goal is to provide a balanced ambiance that offers both excitement and relaxation, and to support this, we have quiet hours from 10 pm to 7 am. Unfortunately, we sometimes have to make difficult decisions to ensure the comfort of our guests. We appreciate your understanding and wish you safe and enjoyable travels.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by General Manager, Hotel Management
Hello Juan Carlos,We’re so happy you had a fantastic time at The Flamingo Resort! It’s a true joy to know we provided the perfect blend of fun and relaxation you needed. We look forward to being part of your journey again soon!
by A verified traveler from Pacifica
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by General Manager, Hotel Management
Hello Peter, Thank you for the glowing review! We're delighted that you enjoyed your time with us here at Saddlebrook Resort. It’s always our pleasure to create the perfect blend of relaxation, adventure, and hospitality for our guests, and we’re thrilled we could make your stay unforgettable. We can’t wait to welcome you back for more great memories, whether it's on the courts, at the pool, or simply soaking in the beautiful surroundings!
by A verified traveler
Posted 4 Nov 2024
This place is darling, very vintage like, the pool was really warm and the pool area had a good amount of lounge chairs for relaxing, the rooms were basic but very clean and comfortable, overall the place was very inviting. I will stay again..
Comment from Hotel Management
5 Nov 2024 by General Manager, Hotel Management
Hello Cathileen,We couldn't be happier that The Flamingo Resort captured your heart! It's wonderful to hear that our warm pool and cozy lounge chairs were the perfect spots for you to unwind. We take great pride in creating a welcoming atmosphere where comfort meets nostalgia, and we’re thrilled you felt at home. We eagerly await your next visit to continue your Santa Rosa adventures together.
by A verified traveler
Posted 4 Nov 2024
Our party, that included two kids tried to dine at onsite restaurant. Every table had a reserved plaquered and we proceeded to leave. A young lady who was later indentified as the hostess, seated us at the bar area. We specifically asked if the children could join us and we were told, "absolutely". We were seated at the far end of the bar near the regular dining area. We were immediatly welcomed by the serving staff with menus and the kids ordered the beverages and received their drinks. As we reviewed our menus, about 10 minutes later a man cane up behind us and placed his hands on my adult daughters back and proceeded rub in a circular motion. Initially, he did not introduce himself as an employee. He then in a very agressive manner..demanded we were not allowed to sit were we were seated and we explained that were seated by staff. He immediately announced that he was the only one in the restaurant who knew the rules, the other staff do not. The staff at the bar appeared imbarrassed,as well as our party at his very aggressive and loud scolding for our actions. He moved us to a table 2 feet from where we were sitting that had a reserved sign. When we asked why everything has reserved signs he explained that they were not actually reserved and that they put the signs up so that the :riff/raff that visit the pool dont come in and use the tables. The situation continued and became very intense. Even though we moved..the man returned and continued argue with with us .we sough
Comment from Hotel Management
4 Nov 2024 by General Manager, Hotel Management
Hello,We appreciate you sharing your experience with us and are disappointed to learn that it didn’t reflect the welcoming atmosphere we strive to create. We’re pleased that we could promptly address your concerns to your satisfaction. While we do offer reservations, our restaurant is eager to serve everyone, and we use reserved signs to help our team manage seating effectively, ensuring prompt and attentive service for all guests. We value clear communication and have discussed this situation with our new hostess and team to enhance our service. Should you have any additional feedback, we’re just a call away. We look forward to providing you with a much smoother experience on your next visit!
