Ratings based on 67 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
Great spot in Santa Rosa, clean with a great breakfast!
by A verified traveler
Posted 1 Aug 2024 on Hotels
by A verified traveler from Port Huon
Posted 26 Jul 2023
We booked and paid for 6 nights but stayed only one night. It is a ridiculously annoying place to stay- very noisy Aircon in the room( hub said it felt like we're still on the plane), sink in the bathroom is clogged, our WiFi didn't work, key card room did not work, no bath mat, floor of bathroom is wet, the taps of the shower were annoying, reversibg the on and off, if I turn off the shower, the water from the bottom tap turns on, it was awful to use. I have not finished showering and the new soap given has become flattened like the size of a one peso coin! Reception never kept their promises, no bath mat, no hand towel, no soap came. The next day, I decided to check out even if we paid for 6 nights. Security and people at the redty we're very helpful, food was good there, but the hotel itself is really crap! We stayed here in 2019, booked two rooms to be near my family but this time, the facilities have become so bad. If you are given 311, run away! It's the worst hotel room we have been to, been up 30 countries mind you! The light and fab at the bathry is controlled by one switch and it was so noisy when it's on. The door kept alarming too, hey card was dodgy. Never again! Can I still get my money back? They did not deliver as they promised We went to Microtel, it was very comfortable there and quiet!
by A verified traveler
Posted 14 Jul 2023
by A verified traveler
Posted 8 May 2023
The shower was not hot enough.
by A verified traveler
Posted 12 Apr 2023
Our room is clean and nice . It’s quiet place . Staff are helpful and approachable.
by A verified traveler
Best hotel in the Santa Rosa area
Posted 26 Feb 2020 on HotelsGreat hotel that is a bit outdated in room favor and painting. Great staff, security, & breakfast. Area is not the best...
Comment from Hotel Management
12 Mar 2020 by Diana Caramay, Hotel Management
We are looking forward to your next visit and wish you the best in your business and personal endeavors.
We would like to thank you for your recent visit in our hotel. It was truly a pleasure to serve you.
Thank you.
by A verified traveler
Posted 22 Jan 2020 on Orbitz
Very good value. I reserved it for my mother-in-law and 34 other people. I live in California and I am very happy of how easy it was during check in.
Comment from Hotel Management
23 Jan 2020 by Diana Caramay, Hotel Management
Dear Sir/Madam,
Good day!!!
We are looking forward to your next visit and wish you the best in your business and personal endeavors.
We would like to thank you for your recent visit in our hotel. It was truly a pleasure to serve you.
by A verified traveler
Posted 23 Dec 2019 on Hotels
The hotel so quite and safe to stay most especially if you travel with family. Comfortable and big room.
Comment from Hotel Management
23 Jan 2020 by Diana Caramay, Hotel Management
Dear Sir/Madam,
We are looking forward to your next visit and wish you the best in your business and personal endeavors.
We would like to thank you for your recent visit in our hotel. It was truly a pleasure to serve you.
by A verified traveler from Chicago
Posted 16 Dec 2019
Attentive Staff and they have a very good choices in their buffet breakfast. Clean and nice comfy beds.
Comment from Hotel Management
23 Jan 2020 by Diana Caramay, Hotel Management
Good day!!!
We are looking forward to your next visit and wish you the best in your business and personal endeavors.
We would like to thank you for your recent visit in our hotel. It was truly a pleasure to serve you.
